Cleveland, Ohio, United States · Hybrid
$68k–$115k/yr
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customer…
Skills: Active Listening, Communication, Critical Thinking, Customer Service, Empathy
Cleveland, Ohio, United States · On-site
$23/hr–$29/hr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship Building, Retail Banking, Customer Service, Digital Banking Proficiency, Financial Needs Assessment
Cleveland, Ohio, United States · On-site
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Skills: Change Agility, Communication, Customer Problem Solving, Customer Service, Engaging People
Cleveland, Ohio, United States · On-site
Driver Non-CDL : Local Deliveries, Consistent Route, No Weekends! A Day in the Life of a Delivery Driver at Famous Supply This is a NEW facility in Maple Heights. If you are looking for a meaningful role with a company t…
Skills: Box Truck Driving, Customer Service, Loading And Unloading, Vehicle Inspection, Smartphone Navigation
Cleveland, Ohio, United States · On-site
Make a Difference and Change Lives Every Day! Join the Retail Team at Goodwill's newest location, Gordon Square! Are you ready to turn your passion for helping others into a rewarding career? At Goodwill, we believe in t…
Skills: Customer Service, Sales, Teamwork, Communication, Inventory Management
Cleveland, Ohio, United States · On-site
Job Description Are you self-motivated and proud of the work you do? Here at Aramark, we take pride in the level of service and safety we provide! As a General Utility Worker on our team of other service stars, you’ll ta…
Skills: Sanitation Procedures, Dishwashing, Customer Service, Safety Compliance, Equipment Maintenance
Cleveland, Ohio, United States · On-site
$16/hr–$18/hr
Responsibilities: • Responsible for preparing the donor, donor area and equipment for the pheresis process. • Prepares the autopheresis machine for the pheresis process. • Monitors the donor and the pheresis process, res…
Skills: Pheresis Process, Donor Care, Medical Equipment Operation, Data Recording, Patient Monitoring
Cleveland, Ohio, United States · On-site
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform include…
Skills: Attention To Detail, Time Management, Effective Communication, Sanitation, Safety Standards
Cleveland, Ohio, United States · On-site
Location: Huntington Convention Center Position Title: Banquet Captain Pay Range: $26.50 to $26.50 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1…
Skills: Staff Scheduling, Catering Coordination, Customer Service, Food Presentation, Portion Control
Hudson, New Hampshire, United States · On-site
Primary Office Location:80 W Streetsboro St. Hudson, Ohio. 44236. Join our team. Make a difference - for us and for your future. Position Title: Relationship Banker Business Unit: Retail Reports to: Varies Based on Assig…
Skills: Customer Service, Communication, Organizational Skills, Analytical Skills, Interpersonal Skills
Cleveland, Ohio, United States · On-site
If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous is a place for positive, growth-oriented, high-performers, not someone who’s just interested in another “job” where t…
Skills: CDL-A License, Vehicle Inspection, Loading And Unloading, Navigation Software, Customer Service
Cleveland, Ohio, United States · On-site
$16/hr–$24/hr
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further…
Skills: Patient Scheduling, Medical Terminology, Customer Service, Insurance Verification, Patient Registration
Cleveland, Ohio, United States · On-site
CDL-A Local Driver- Local Deliveries, Consistent Route, NO weekends! A Day in the Life of a Delivery Driver at Famous Supply This is for a NEW facility in Maple Heights. If you are looking for a meaningful role with a co…
Skills: CDL-A License, Safe Driving, Heavy Lifting, Smartphone Operation, Communication
Cleveland, Ohio, United States · On-site
$93k–$100k/yr
Position Summary As an SPM Client Services Account Manager at STERIS, you are tasked with providing excellent Customer support while ensuring KPIs for Customer satisfaction and continued business growth are met. You will…
Skills: Project Management, Account Management, Customer Support, Software Implementation, Business Analysis
Cleveland, Ohio, United States · On-site
JOB OVERVIEW Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/…
Skills: Housekeeping, Cleaning, Guest Relations, Linen Management, Physical Stamina
Cleveland, Ohio, United States · On-site
About the Role: The Administrative Assistant - Business Development and Quality plays a pivotal role in supporting the operational and strategic functions of the business development and quality assurance teams. This pos…
Skills: Microsoft Office Suite, Organizational Skills, Time Management, Written Communication, Verbal Communication
Cleveland, Ohio, United States · On-site
$90k–$115k/yr
The eCommerce Customer Success Specialist owns the endtoend postpurchase experience—from order placement through delivery, returns, and support—ensuring every customer interaction is accurate, timely, and delightful. Thi…
Skills: Customer Success, Procure to Pay, Project Management, Data Analysis, Stakeholder Management
Cleveland, Ohio, United States · On-site
$11/hr–$13/hr
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Sales, Inventory Management, Automotive Knowledge, Communication
Cleveland, Ohio, United States · On-site
$11/hr–$13/hr
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Product Selection, Sales, Inventory Management, Automotive Knowledge
Cleveland, Ohio, United States · Hybrid
$20/hr
HYBRID Customer Service Center Representative Exclusive Opportunity Through SkySource Solutions & MetLife Legal Plans 40 Openings Available | Cleveland, OH | $20/Hour | Potential Temp-to-Hire August Start Class: August 1…
Skills: Customer Service, Verbal Communication, Multitasking, Attention To Detail, Problem Solving
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Conduct on-site and virtual property inspections to investigate coverage and prepare damage estimates. Negotiate claim settlements with customers and vendors while maintaining accurate documentation in the claims system.
Requires a valid driver's license, residency in the posted location, and the physical ability to carry a ladder onto roofs. Previous experience as an outside adjuster and proficiency in Xactimate are highly desired.
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
A day in the life of a Field Property Adjuster, and what it takes to do the job!
As a Field Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration. Your expertise will be particularly focused on water losses, ensuring our customers receive the highest level of support and resolution for these specific claims.
You'll wear a few hats that will require a level of experience:
The Customer Service Expert –you’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each claim. You lead with empathy, always.
The Investigator – you’ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
The Effective Communicator – you’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You’ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.
The Negotiator – You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.
The Problem Solver –you’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.
The Recorder – you’ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained in. You’ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.
Qualifications:
2 years' previous experience as an outside adjuster is highly desired.
Previous experience as an outside adjuster is highly desired.
Proficiency in using Xactimate and other relevant software for estimating.
Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.
Excellent communication and interpersonal skills to provide exceptional customer service.
Ability to travel to customers' homes and handle virtual claims countrywide effectively.
Detail-oriented and organized, with a focus on delivering high-quality work.
This position is not available for California, Alaska, Hawaii or Puerto Rico residents.
Required Qualifications:
Residency within the posted location is mandatory for this role.
Are willing and able to carry a 50-pound ladder and access up to a 6/12 pitch on a one to two-story roof.
Valid driver's license and willingness to travel as part of the job requirements.
You’re provided with comprehensive training:
The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work.
Ongoing training opportunities for continuous improvement happen regularly on the job.
You will be required to attend approximately 2 weeks of training that will take place in Dallas, TX.
Notice of Licensing Requirement:
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.
Sign On Bonus:
You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
*Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.
Company Car:
Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work.
Allstate Benefits:
Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you’ll enjoy a Total Rewards package that includes:
Competitive pay with needed support for continuous development and career advancement.
Flexibility in scheduling and a time off policy that helps support your work/life balance.
Initial and ongoing training to get you proficient in your new role.
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more.
#LI-SV1
The candidate(s) offered this position will be required to submit to a background investigation.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
At Allstate, we're advocates for peace of mind and a good life. And that comes through in everything we do. From building innovative teams that truly understand our customers' needs, to challenging each other to develop our careers in a meaningful way, and finally to the incredible results we're able to achieve together. See how we’re creating a better future through innovation, advocacy, and empowering people and communities.
Offices: 3100 Sanders Rd, Northbrook, Illinois 60062, US
There are currently 977 open customer service & support positions in Cleveland, OH listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Allied Universal, Domino's, AutoZone, Aramark Healthcare+, PNC, among others. Browse the listings above to see every active employer.
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