Customer Service & Support Jobs in Cleveland, OH (Now Hiring) — 1,358 open — Page 25
MILLENNIA HOUSING MANAGEMENT, LTD. L.L.C.
Key Center-Security Supervisor
Cleveland, Ohio, United States · On-site
$20/hr–$22/hr
Senior
The Millennia Commercial Group is seeking an experienced Security Supervisor to lead security operations at the iconic Key Center in Downtown Cleveland. This role is responsible for overseeing daily security functions wi…
Skills: Security Operations, Personnel Management, Leadership, Customer Service, Access Control
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Sales performance, Customer service, Team development, Operational oversight
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
The Job Integrated Restoration is hiring a dependable, hands-on general laborer to support carpentry, siding, and exterior restoration projects across Northeast Ohio. You will work alongside experienced carpenters and si…
Skills: Carpentry, Siding installation, Controlled demolition, Material handling, Framing
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a F&B Supervisor, you’re not just supportin…
Skills: Hospitality, Leadership, Teamwork, Operations management, Customer service
POSITION PURPOSE AND SUMMARY The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in acc…
Skills: Housekeeping, Cleaning, Communication, Time management, Attention to detail
Branch Operations Lead - Cleveland West - Cleveland, OH
Cleveland, Ohio, United States · On-site
$22/hr–$28/hr
Entry level$1.6B raised
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expect…
Role Responsibilities: Leads, coaches and supports table games dealers to ensure legendary customer service. Ensures table games dealers have the training, tools and mindset to enable them as service professionals. Leads…
Skills: Leadership, Coaching, Customer service, Conflict resolution, Game integrity
Essential Functions: Creates and leads continuous customer service and team member workplace improvements and initiatives. Maintains an upbeat and positive attitude everyday throughout the course of the entire assigned s…
About the Position: About the Position: Saint Ignatius High School, a highly successful Jesuit college preparatory school for boys in Cleveland, Ohio, is seeking a Tuition & Financial Aid Manager to support the Finance o…
Skills: Customer Service, Financial Analysis, Tuition Management, Financial Aid Coordination, Microsoft Office
Food Service Worker Lead - Northeast Reintegration Center
Cleveland, Ohio, United States · On-site
$17/hr–$21/hr
Mid level
Job Description As a Food Service Worker, you’ll assist with food prep, portioning meals, and serving our loyal customers. With guidance from your manager, you’ll learn on the job and make great connections with the peop…
ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home …
Skills: Sales, Community engagement, Relationship management, B2B sales, B2C sales
Mattel Retail Team Associate - Cleveland, OH 44060
Cleveland, Ohio, United States · On-site
Entry level$600M raised
Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and deve…
Skills: Merchandising, Retail, Customer service, Organization, Attention to detail
General Manager Social, Golf - Leadership Talent Network
Cleveland, Ohio, United States · On-site
$80k–$140k/yr
Senior$134M raised
Description Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment ve…
Job Description We’re looking for an artist in disguise, a jack-of-all-trades, or better yet, a Host/ Hostess! That someone special will be the first impression our customers have and the lasting impression of customer s…
Parking Services Advisor/Call Center - Cleveland Clinic Main Campus
Cleveland, Ohio, United States · On-site
$15/hr–$17/hr
Mid level$10M raised
About Towne Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mob…
Skills: Customer service, Call center operations, Problem solving, Communication skills, Microsoft Office
UPSCALE SERVER ASSISTANT - Food Service Worker - Rocket Mortgage Arena - Catering
Cleveland, Ohio, United States · On-site
Entry level
Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food …
Skills: Food preparation, Sanitation, Kitchen safety, Inventory management, Customer service
Job Description We’re looking for an artist in disguise, a jack-of-all-trades, or better yet, a Host/ Hostess! That someone special will be the first impression our customers have and the lasting impression of customer s…
GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of…
Skills: Store management, Team leadership, Merchandising, Payroll administration, Loss prevention
Job Type: Regular Work Location: Market - DELLFSM - Cleveland, OH Overview: 2020 Companies is hiring a full-time Brand Representative, representing our client, Dell. About the Job The Brand Representative (BA) will prima…
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$20/hr–$22/hr
Full-time
Posted 16d ago
~40 hrs/week
Responsibilities
The Security Supervisor leads daily security operations and personnel management at the Key Center to ensure a safe environment for tenants and guests. This role acts as the primary liaison between security staff, property management, and emergency services while maintaining high standards of service.
Requirements
Candidates must have experience in security leadership, personnel management, and operational oversight within a professional environment. The role requires the ability to perform physical patrols, manage security technology, and handle complex conflict resolution.
Full job description
The Millennia Commercial Group is seeking an experienced Security Supervisor to lead security operations at the iconic Key Center in Downtown Cleveland. This role is responsible for overseeing daily security functions within a Class A critical infrastructure environment while delivering exceptional white-glove service to tenants, guests, vendors, and executive clientele.
The Security Supervisor must excel in all Security Officer responsibilities while providing strong leadership, operational oversight, personnel management, and clear communication. This position serves as the on-site shift leader and primary liaison between security staff, property management, tenants, and emergency responders.
Key Responsibilities
Leadership & Personnel Management
Supervise, mentor, and develop Security Officers to ensure performance excellence and adherence to company standards.
Lead by example in professionalism, customer service, and policy enforcement.
Conduct shift briefings, post inspections, and performance coaching.
Review and approve incident reports and daily activity logs for accuracy and completeness.
Assist with scheduling, coverage coordination, and overtime management.
Support recruitment, onboarding, and training of new officers.
Address performance concerns promptly and professionally in partnership with management.
Promote a culture aligned with Millennia’s core values of Respect, Collaboration, Service, and Performance.
Customer Service & Tenant Experience
Model and enforce white-glove customer service standards.
Serve as an escalation point for tenant concerns, lobby inquiries, and sensitive situations.
Support executive protection needs, VIP visits, and high-profile events with discretion and professionalism.
De-escalate complex conflicts using tact, diplomacy, and sound judgment.
Build strong working relationships with tenants, property management, and vendors.
Access Control & Security Technology Oversight
Oversee operation of electronic access control systems and credential management.
Ensure proper issuance, activation, deactivation, and auditing of access credentials.
Monitor and guide team response to CCTV activity and alarm systems.
Ensure visitor management systems are properly utilized and documented.
Identify system deficiencies or risks and coordinate corrective action.
Reporting, Documentation & Communication
Ensure all reports are detailed, accurate, objective, and professionally written.
Maintain oversight of shift logs, incident documentation, and digital reporting platforms.
Communicate clearly and effectively with property management, tenants, leadership, and emergency services.
Provide timely escalation of significant incidents.
Analyze trends in incidents or safety concerns and recommend mitigation strategies.
Policy Enforcement & Risk Mitigation
Ensure consistent and respectful enforcement of all building policies and procedures.
Oversee interior and exterior patrol operations across the multi-level commercial property and surrounding campus.
Identify vulnerabilities and proactively implement risk mitigation strategies.
Lead emergency response efforts in accordance with established protocols.
Coordinate directly with local emergency services when required.
Work Conditions & Physical Demands
Ability to stand and walk for extended periods (up to 4 continuous hours).
Conduct routine patrols throughout multi-level commercial property and surrounding campus.
Respond quickly and decisively to incidents.
Work indoors and outdoors with exposure to varying weather conditions, noise, equipment, and high pedestrian traffic.
Ability to work independently while effectively leading a team.
May be required to work overtime (up to a 12-hour shift) to maintain service levels.
Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.
Related keywords
Security SupervisorKey CenterClass A InfrastructureWhite-glove ServicePersonnel ManagementAccess Control SystemsCCTVAlarm SystemsVisitor ManagementIncident ReportingRisk MitigationEmergency ResponsePatrol OperationsExecutive ProtectionProperty ManagementSecurity Operations
Offices: 2501 MT PLEASANT ST, Burlington, Iowa 52601, us
Frequently asked questions
How many Customer Service & Support jobs are open in Cleveland, OH right now?
There are currently 1,358 open customer service & support positions in Cleveland, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Cleveland, OH?
Companies currently hiring include Aramark Healthcare+, Allied Universal, University Hospitals, Compass Group, PNC, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Cleveland, OH?
Yes — 162 of the 1358 open customer service & support positions offer remote or hybrid work (81 remote, 81 hybrid).
How do I apply for Customer Service & Support jobs in Cleveland, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.