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Full-time
high school
Posted 13h ago
~40 hrs/week
Responsibilities
Maintain the cleanliness of public spaces, grounds, and parking lots while providing professional guest services. Assist room attendants and the maintenance department with cleaning standards and minor repairs.
Requirements
Requires a high school diploma and the physical ability to lift up to 60 pounds and stand for eight hours. Candidates must pass security clearances and demonstrate honesty and trustworthiness.
Full job description
Description
Provides excellent guest service in an efficient, courteous professional manner; follows LBA standards of aggressively friendly hospitality while adhering to guidelines and procedures. Is responsible for the cleanliness of public space, as well as, the usage and organization of supplies. Assists room attendants ensuring cleanliness standards are met. Assists maintenance department with minor repairs and work orders.
PREREQUISITES
Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.
Experience in similar capacities: lodging, housing, hospitals, care facilities preferred
High school diploma or equivalent
SUMMARY OF ESSENTIAL JOB FUNCTIONS
Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
Must be able to stand for up to eight hours, bend, stretch, reach, climb, kneel.
Must be able to see and hear.
Must be able to communicate with other associates and/or guests.
Requirements
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge:
Proper handling of linens, terry and other supplies, keeping sanitation and cost controls in mind.
Handling various safety and security measures. Report or correct any hazardous conditions observed immediately.
All guidelines from training checklist of areas to be maintained.
Procedures for emergencies (Person in Charge).
Skills:
Assist with guest issues, being professional and maintaining a hospitable caring attitude.
Maintain guest privacy.
Follow procedures in the company systematic fashion.
Basic maintenance repairs, leaking faucet, running toilet, etc.
Able to clean guest rooms to brand standards and in conjunction with the training checklist for room attendants.
Abilities:
Must be able to work alone, without direct supervision
Must be able to work as a team member
Comply to all standards
Be able to multi task, remain service centric.
Communicate professionally with guests and co-workers.
SPECIFIC RESPONSIBILITIES
Keep public areas of the hotel, grounds and parking lot clean, maintaining brand standards and providing guest service when necessary including assisting guests with baggage, in and out of vehicle or guest room.
Respond to guest requests, such as delivering supplies: shampoo, towels, roll away beds etc. in a timely and hospitable manner.
Perform minor trouble shooting and maintenance of hotel equipment.
Responsible for setting up meeting rooms if applicable.
Adhere to general clean guidelines for the public areas of the property.
Maintain a thorough knowledge of emergency procedures.
Other duties as assigned including assistance in the housekeeping, laundry or maintenance department, that the associate is capable of performing.
WORKING CONDITIONS/SPECIAL REQUIREMENTS
This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
Standing, walking for long periods of time while maintaining a friendly professional image.
May be required to spend long periods of time outdoors in heat/cold.
May be required to work any day/shift, including nights and weekends.
POSITIONS FOR POSSIBLE ADVANCEMENT
Room Attendant
Maintenance Technician
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
Related keywords
HospitalityHousekeepingPublic Area MaintenanceGuest ServicesHotel OperationsSanitationMinor RepairsLinen ManagementBrand StandardsSecurity Clearance
About The Hiatus Clearwater Beach, Curio Collection by Hilton
The newest luxury hotel in Clearwater Beach, FL, is NOW OPEN! Discover luxe guest rooms, a rooftop pool and bar, elevated dining, and more, just steps away from the beach.
How many Customer Service & Support jobs are open in Clearwater, FL right now?
There are currently 487 open customer service & support positions in Clearwater, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Clearwater, FL?
Companies currently hiring include Domino's, Macy's, Lowe's Companies, Inc., Starbucks, Opal Sands Resort & Opal Sol Resort, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Clearwater, FL?
Yes — 32 of the 487 open customer service & support positions offer remote or hybrid work (16 remote, 16 hybrid).
How do I apply for Customer Service & Support jobs in Clearwater, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.