Ciudad de México, Mexico · Hybrid
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 201…
Skills: Billing Support, Accounts Receivable, Financial Operations, SaaS Billing, CRM Proficiency
Ciudad de México, Mexico · Remote Solely
Location: Remote (Candidates from Latin America / South America - Fixed Location Required) Position Type: Part-time to Full-time (Starting at 30 hours/week) I. Role Overview We are seeking a highly dedicated and detail-o…
Skills: Medical Scribing, Pre-charting, Patient Coordination, Clinical Communication, Epic EMR
Ciudad de México, Mexico · Remote Solely
Bilingual Medical Virtual Assistant / Live Medical Scribe Endocrinology Clinic | Remote | Part-Time | 30 Hours/Week We are looking for a Bilingual Medical Virtual Assistant / Live Medical Scribe to support a growing endo…
Skills: Bilingual English and Spanish, Medical Scribing, Medical Terminology, EMR Documentation, Prior Authorization
Ciudad de México, Mexico · Remote Solely
Bilingual Mental Health Intake & Care Coordinator (Spanish/English Required) Remote | U.S. Mental Health Practice | Full-Time | 40 Hours per Week $6.50 per Hour + Performance-Based Increase After the Third Month About th…
Skills: Bilingual English/Spanish, Patient Intake, Care Coordination, Insurance Verification, Medical Scheduling
Ciudad de México, Mexico · Hybrid
¿Te gustan los productos tecnológicos, cómo funcionan técnicamente y cómo integrarlos a los clientes ? ¡Entonces este es tu rol! Estamos en búsqueda de un Project Manager para nuestro equipo en México 🇲🇽 Este rol contr…
Skills: Project Management, Technical Integration, API, SFTP, Customer Relationship Management
Ciudad de México, Mexico · On-site
El Agente de Soporte Tier 2 es responsable de resolver los casos escalados desde Tier 1 que requieren mayor análisis, investigación y dominio de los productos y procesos de NOVACARD. El trabajo se gestiona íntegramente e…
Skills: Root Cause Analysis, SLA Management, Ticket Management, CRM, Google Sheets
Ciudad de México, Mexico · Hybrid
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there a…
Skills: Group Facilitation, Instructional Design, LMS Administration, Microsoft Office, Adult Learning Methodologies
Ciudad de México, Mexico · Hybrid
Senior Functional Analyst in Trade Surveillance Operations The Role We’re looking for a Senior Functional Analyst in Trade Surveillance Operations to join our team, reporting to the Team Manager, Trade Surveillance Servi…
Skills: Functional Support, Incident Management, Business Analysis, Client Relationship Management, Product Training
Ciudad de México, Mexico · Hybrid
Job Description At Zendesk, we are redefining the boundaries of Customer Experience (CX) and Employee Services (ES) through autonomous, Agentic AI and deep platform extensibility. As we build out the next generation of o…
Skills: JavaScript, Python, Node.js, REST APIs, SOAP APIs
Ciudad de México, Mexico · Hybrid
Company:Marsh Description: Estamos buscando un colaborador talentoso para unirse a nuestro equipo de Operaciones en Marsh como Subdirector de Siniestros Autos. Este puesto estará basado en la Ciudad de México Torre Mayor…
Skills: Claims Management, Team Leadership, KPI Management, Process Automation, Artificial Intelligence
Ciudad de México, Mexico · On-site
Fecha límite para apuntarse:2026-07-13 ¿Quieres desarrollar tu carrera profesional? BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países en los que damos servicio a más de 80 millones …
Skills: SME Banking, Customer Service, Credit Operations, Portfolio Management, Financial Advisory
Ciudad de México, Mexico · On-site
INCLUYENDO + TALENTO CON DISCAPACIDAD ¡SI TIENES UNA DISCAPACIDAD, ESTA OPORTUNIDAD ES PARA TI! Es una oportunidad para que conozcas las vacantes que el Banco Nacional de México tiene para tiPodrás conocer el plan de car…
Ciudad de México, Mexico · Hybrid
Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Provides customer services relating to sales, sales promotions, installat…
Skills: Technical Support, System Administration, SQL, Linux, Windows Server
Ciudad de México, Mexico · On-site
Misión: Ejecutar venta diaria de productos en el punto de venta asignado, orientando y asesorando a los clientes de acuerdo a sus necesidades, con el objetivo de entregar y mantener un servicio de calidad, cumpliendo con…
Skills: Sales Execution, Customer Service, Inventory Management, Merchandising, Post-Sales Support
Ciudad de México, Mexico · Hybrid
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: Pre-sales, Solution Architecture, Customer Engagement, RFx Responses, Technical Presentations
Ciudad de México, Mexico · On-site
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the im…
Skills: Hotel Operations, Financial Performance, Luxury Service Standards, Asset Management, Budgeting and Forecasting
Ciudad de México, Mexico · On-site
Fecha límite para apuntarse:2026-07-16 ¿Quieres desarrollar tu carrera profesional? BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países en los que damos servicio a más de 80 millones …
Skills: Regulatory Compliance, Banking Regulation, AML/KYC, Internal Control, Customer Protection
Ciudad de México, Mexico · On-site
MEX Cajero Dual Country: Mexico Atender integralmente en su ventanilla los servicios de depósitos, pago de cheques, o cualquier otro servicio que se le solicite por los clientes de la sucursal, brindando un servicio de c…
Skills: Cash Handling, Customer Service, Banking Operations, Deposit Processing, Check Processing
Ciudad de México, Mexico · On-site
Como Agente de Telesales, el objetivo principal será vender la tarjeta de crédito NOVACARD a clientes potenciales. Realizar llamadas de salida a personas interesadas o referidas por otras áreas, y también atender llamada…
Skills: Telesales, Outbound Calling, Inbound Sales, Objection Handling, CRM Software
Ciudad de México, Mexico · On-site
Descripción de la empresa En el Corazón de La Condesa Ubicado perfectamente en la intersección de dos barrios imperdibles y llenos de cultura, Mondrian Mexico City Condesa invita a los huéspedes a experimentar una energí…
Skills: Leadership, Attention To Detail, English Proficiency, Cleaning Standards, Hygiene Protocols
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The Billing Advocate serves as the primary contact for billing inquiries, managing refunds, cancellations, and invoice discrepancies. They are responsible for provisioning customer accounts and collaborating with Finance and Sales teams to resolve complex billing issues.
Requires 2+ years of experience in billing support or financial operations, preferably within a SaaS or B2B environment. Full English fluency and proficiency with tools like Salesforce, Stripe, or Intercom are essential.
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.
The Billing Advocate position is open to residents of Mexico City and requires full English fluency.
Apollo.io is seeking a Billing Advocate to join our Customer Support team. In this role, you will be the primary point of contact for billing-related inquiries — handling refunds, cancellations, subscription renewals, invoice discrepancies, and payment questions, while adhering to established workflows and company policies.
Your attention to detail, billing system proficiency, and commitment to customer satisfaction will be critical to maintaining trust and accuracy in Apollo's financial operations.
This is an IC role reporting to the Account Advocate Team Lead.
Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.
At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.
We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.
If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.
Learn more here!
Making world-class go-to-market accessible to everyone.
Apollo.io is the AI-powered end-to-end go-to-market platform that empowers sales, marketing, and revenue teams to find prospects, engage customers, and close deals with intelligence and efficiency. Trusted by millions of users and hundreds of thousands of companies worldwide, Apollo uniquely combines the industry's largest B2B contact database with an AI-native GTM platform to help teams of any size deliver revenue growth at scale.
Offices: 415 Mission St, Floor 37, San Francisco, California 94105, US
There are currently 1,028 open customer service & support positions in Ciudad de México, Mexico listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include HSBC, BBVA, Citi, Santander, The Estée Lauder Companies Inc., among others. Browse the listings above to see every active employer.
Yes — 396 of the 1028 open customer service & support positions offer remote or hybrid work (132 remote, 264 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
