Ciudad de México, Mexico · On-site
Sourcing & Attraction Design and execute sourcing strategies to attract high-volume candidates (job boards, social media, referrals, job fairs) Manage postings on platforms such as LinkedIn, Indeed, OCC, Computrabajo, et…
Skills: High-volume Recruiting, Sourcing Strategies, Candidate Screening, Psychometric Assessments, KPI Tracking
Ciudad de México, Mexico · On-site
NOVA group is a fast-growing fintech company developing POS lending solutions in Mexico. Our platform supports the full customer journey for point-of-sale lending: from loan application and customer identification to cre…
Skills: Prospecting, Networking, Sales Presentations, Negotiation, Relationship Building
Ciudad de México, Mexico · On-site
The Finance Director will oversee financial planning, reporting, budgeting, cash flow management, financial modeling, and financial controls for the company's operations in Mexico. This role requires a highly analytical …
Skills: Financial Modeling, Budgeting, Forecasting, Cash Flow Management, Financial Reporting
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Design and execute sourcing strategies to attract high-volume candidates for contact center roles. Manage the full recruitment lifecycle, from initial screening and assessments to onboarding and KPI reporting.
Requires experience in high-volume recruiting and a data-driven mindset with strong interpersonal skills. Advanced English proficiency and knowledge of contact center operations are highly valued.
Sourcing & Attraction
Design and execute sourcing strategies to attract high-volume candidates (job boards, social media, referrals, job fairs)
Manage postings on platforms such as LinkedIn, Indeed, OCC, Computrabajo, etc.
Build and maintain a talent pipeline for recurring contact center roles
Recruitment Process
Conduct initial screening calls and video interviews
Apply psychometric and skills assessments relevant to customer service profiles
Evaluate soft skills such as communication, empathy, problem-solving, and stress tolerance
Coordinate and schedule interviews with hiring managers and operations leaders
Candidate Experience
Ensure a positive and professional experience throughout the recruitment journey
Communicate clearly and timely with all candidates regarding process status
Represent the company's culture and employer brand during every interaction
Metrics & Reporting
Track and report key recruiting KPIs: time-to-fill, time-to-hire, offer acceptance rate, attrition in early tenure
Analyze sourcing channel effectiveness and adjust strategies accordingly
Maintain accurate records in our internal systems (Buk, Notion, etc)
Stakeholder Management
Partner with Operations to anticipate hiring needs
Align with Managers on profile requirements and headcount planning
Participate in calibration sessions to refine candidate selection criteria
Administration & Compliance
Ensure all hiring documentation is complete and compliant with local labor regulations
Manage offer letters, background checks, and pre-employment requirements
Support onboarding coordination in collaboration with HR
Key Skills Required
High-volume recruiting experience
Strong communication and interpersonal skills
Data-driven mindset
Ability to manage multiple requisitions simultaneously
Knowledge of contact center operations is a plus
Advanced English
Somos la primera tarjeta de crédito en México diseñada para darte control total desde tu app y sin comisiones escondidas
En NOVACARD estamos redefiniendo el crédito en México. Construimos un modelo radicalmente simple y transparente: sin anualidad, sin intereses rotativos y sin cargos ocultos. En lugar de complejidad, ofrecemos un costo diario fijo y visible desde el primer día. El usuario siempre sabe exactamente cuánto paga. Hoy más de 90,000 personas ya usan NOVACARD porque el crédito no debería castigarte con letras pequeñas ni reglas confusas. Damos flexibilidad con reglas claras: periodo de gracia sin costo y, si decides extender tu pago, una comisión diaria fija y siempre informada. En un mercado donde millones tuvieron acceso pero no confianza, estamos construyendo algo diferente: crédito basado en claridad.
Offices: Mexico city, MX
View all jobs at NOVACARDSomos la primera tarjeta de crédito en México diseñada para darte control total desde tu app y sin comisiones escondidas
En NOVACARD estamos redefiniendo el crédito en México. Construimos un modelo radicalmente simple y transparente: sin anualidad, sin intereses rotativos y sin cargos ocultos. En lugar de complejidad, ofrecemos un costo diario fijo y visible desde el primer día. El usuario siempre sabe exactamente cuánto paga. Hoy más de 90,000 personas ya usan NOVACARD porque el crédito no debería castigarte con letras pequeñas ni reglas confusas. Damos flexibilidad con reglas claras: periodo de gracia sin costo y, si decides extender tu pago, una comisión diaria fija y siempre informada. En un mercado donde millones tuvieron acceso pero no confianza, estamos construyendo algo diferente: crédito basado en claridad.
Offices: Mexico city, MX
View all jobs at NOVACARD