Cincinnati, Ohio, United States · Remote Solely
$24/hr–$26/hr
Job DetailsJob Location: Cincinnati, OH - Cincinati, OH 45201Position Type: Full TimeSalary Range: $24.35 - $26.35 HourlyTravel Percentage: NoneJob Shift: SwingJob Category: Health CareEducation Requirement: Bachelor&rsq…
Skills: Crisis Intervention, Risk Assessment, Behavioral Health Counseling, Emotional Support, Safety Planning
Cincinnati, Ohio, United States · On-site
$18/hr–$25/hr
Job DetailsJob Location: Cincinnati, OH 45202Position Type: Full TimeSalary Range: $18.00 - $25.00 HourlyLead Host Location: Nicola's Restaurant – Cincinnati, OH At Nicola's, hospitality begins the moment a guest w…
Skills: Reservation Management, Team Leadership, Guest Relations, Communication, Organization
Cincinnati, Ohio, United States · On-site
$18/hr–$25/hr
Job DetailsJob Location: Cincinnati, OH 45202Position Type: Full TimeSalary Range: $18.00 - $25.00 HourlyLead Host Location: Nicola's Restaurant – Cincinnati, OH At Nicola's, hospitality begins the moment a guest w…
Skills: Reservation Management, Team Leadership, Guest Relations, Communication, Organization
Cincinnati, Ohio, United States · Remote OK
$32/hr–$40/hr
Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Im…
Skills: Industrial Automation, Field Service Repair, Troubleshooting, Equipment Installation, Customer Training
Cincinnati, Ohio, United States · On-site
$15/hr
Base Pay This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. Purpose This position will maintain the store merchandising standards and store pricing integrity. Th…
Skills: Merchandising, Pricing Integrity, SKU Labeling, Inventory Management, Communication Skills
Cincinnati, Ohio, United States · On-site
$55k–$75k/yr
Looking for a rewarding career in the fast-food industry? KBP Foods, a leading franchisee of KFC, is hiring a Restaurant General Manager for our growing team. With over 800 locations nationwide, we offer an exciting work…
Skills: Profit And Loss Management, Recruitment, Employee Coaching, Inventory Management, Operational Excellence
Cincinnati, Ohio, United States · On-site
$20/hr–$23/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient Safety, Pharmacy Professional Practice, Regulatory Compliance, Quality Assurance, Customer Service
Cincinnati, Ohio, United States · On-site
Job Description: Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your …
Skills: Customer Service, Order Taking, Cash Handling, Micros POS, Alcohol Awareness
Atlanta, Georgia, United States · On-site
$77k–$202k/yr
Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate Job Description & Summary The Opportunity As a SAP BRIM Consultant, Senior Associate, you will play a pivotal role in helping clients optimi…
Skills: SAP BRIM, SAP CRM, SAP Cloud for Customer, Business Process Consulting, Analytical Thinking
Chicago, Illinois, United States · On-site
$77k–$202k/yr
Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate Job Description & Summary The Opportunity As a SAP Order to Cash Consultant, Senior Associate, you will play a pivotal role in helping clien…
Skills: SAP Order to Cash, SAP CRM, SAP Cloud for Customer, Business Process Improvement, Customer Relationship Management
Chicago, Illinois, United States · On-site
$155k–$410k/yr
Industry/Sector Not Applicable Specialism SAP Management Level Director Job Description & Summary The Opportunity As a SAP BRIM Consultant, Director, you will play a pivotal role in helping clients optimize their operati…
Skills: SAP BRIM, SAP CRM, SAP Cloud for Customer, Business Development, Strategic Planning
Cincinnati, Ohio, United States · On-site
$20/hr–$23/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient Safety, Pharmacy Professional Practice, Regulatory Requirements, Quality Assurance, Customer Service
Cincinnati, Ohio, United States · On-site
$20/hr–$23/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient Safety, Pharmacy Professional Practice, Regulatory Requirements, Quality Assurance, Customer Service
Cincinnati, Ohio, United States · On-site
$20/hr–$23/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient Safety, Pharmacy Professional Practice, Regulatory Compliance, Quality Assurance, Customer Service
Cincinnati, Ohio, United States · On-site
$20/hr–$23/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient Safety, Pharmacy Professional Practice, Regulatory Requirements, Quality Assurance, Customer Service
Cincinnati, Ohio, United States · On-site
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for…
Skills: Customer Service, Retail Technology, Inventory Management, Basic Arithmetic, Merchandising
Cincinnati, Ohio, United States · On-site
$20/hr–$23/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient Safety, Pharmacy Professional Practice, Regulatory Requirements, Quality Assurance, Customer Service
Cincinnati, Ohio, United States · On-site
WHO WE ARE: Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everythi…
Skills: Team Leadership, Visual Merchandising, Inventory Management, Operations Management, Sales Management
Cincinnati, Ohio, United States · On-site
Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. A FAST Service Specialist provides various administrati…
Skills: Administrative Support, Customer Service, Mail Services, Reception, Hospitality Services
Cincinnati, Ohio, United States · On-site
$15/hr–$15/hr
Job Posting: Wingstop Shift Lead – Leading Flavor & Team Success Position: Shift Lead Company: Sizzling Platter LLC Location: Cincinnati , Ohio Job Type: Full-Time / Part-Time About Us Wingstop is more than a restaurant …
Skills: Leadership, Team Management, Guest Service, Conflict Resolution, Food Safety
Cincinnati, Ohio, United States • Remote Solely
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Provide compassionate telephonic first response, including risk assessment and crisis intervention for individuals in distress. Maintain accurate clinical documentation and provide coping strategies and referrals to ensure caller stabilization.
Requires a Bachelor's degree and at least one year of direct experience in behavioral health, counseling, or social services. Candidates must reside in Ohio and have a private, distraction-free home office with high-speed hard-wired internet.
Job DetailsJob Location: Cincinnati, OH - Cincinati, OH 45201Position Type: Full TimeSalary Range: $24.35 - $26.35 HourlyTravel Percentage: NoneJob Shift: SwingJob Category: Health CareEducation Requirement:
Bachelor’s Degree from an accredited 4 year college or university.
Experience Requirement: Minimum of 1 year direct experience in behavioral health, counseling, or social services
Location Requirement: Fully Remote, Ohio residency required
Benefits
Comprehensive medical, dental, and life insurance
401(k) program with company match
Company-matched student loan repayment program
Short- and long-term disability (STD/LTD)
Employee Assistance Program (EAP)
Accrued PTO (earn up to 4 weeks in your first year)
Opportunities for professional growth and advancement
Compensation & Incentives
In addition to base hourly pay, our crisis counselors are eligible for the following incentives:
Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team.
Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded “Top Workplace” honors for our strong culture, mission-driven work, and commitment to employee well-being.
We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
Build rapport, actively listen, and foster client engagement.
Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
Provide resources, coping strategies, referrals, and safety planning.
Intervene appropriately in emergent situations.
Maintain accurate, timely, and clinically sound documentation.
Multitask effectively while navigating multiple software systems.
While working from home, to maintain HIPAA compliance and ensure focus, we ask our crisis counselors to have a distraction-free, private office space with a door that locks. Along with hard-wired broadband or fiber internet with speeds of at least 10 Mbps that is not susceptible to frequent outages; satellite and cellular-based services (including Starlink, Viasat, Verizon 5G Cellular, T-Mobile 5G Cellular, etc.) are not permitted.
Six-Week Paid Virtual Training Cohort: Monday–Friday, 8:00 AM to 4:30 PM PST
A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.
Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
It's not just what you get, it's who you get
ProtoCall Services, Inc. is the nation’s leading third-party provider of specialty clinical call-center services and digital tools to the behavioral health field. Formally established in 1992, ProtoCall’s customers include community behavioral health providers, employee assistance programs, university counseling centers, and managed behavioral health organizations. ProtoCall answers calls on behalf of more than 350 organizations who all look to ProtoCall’s call center services and digital tools to provide a level of access and coverage that they typically could not otherwise afford. ProtoCall employs over 200 of the best and the brightest including at least 85 Masters and Doctorate Level clinicians. ProtoCall regularly receives accolades for our outstanding organizational culture. Most recently receiving the "Top Workplace 2022" award for the state of Oregon.
Offices: 621 SW Alder, Suite 400, Portland, Oregon 97205, US · 2855 44th St. SW Suite 100, Grandville, MI 49418, US · 7850 Jefferson Street NE, Suite 200, Albuquerque, NM 87109, US
There are currently 2,022 open customer service & support positions in Cincinnati, OH listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Fifth Third Bank, Bon Secours Mercy Health, TriHealth, CVS Health, among others. Browse the listings above to see every active employer.
Yes — 148 of the 2022 open customer service & support positions offer remote or hybrid work (54 remote, 94 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
