Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. This will be a dedicated skip tracing role, where …
Skills: Skip tracing, Collections, Customer service, Fraud investigations, Microsoft Suite
We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire …
Skills: Phlebotomy, Vital signs measurement, Patient care, Medical terminology, Electronic medical records
Gordon Food Service Store LLC Location: 830 Clepper Ln, Cincinnati, OH, 45245-1533 Now Hiring! Pay: $17-18 Store Hours - Monday through Saturday 7AM-8PM; Sunday 9AM-6PM Holidays Off - We are CLOSED on Thanksgiving, Chris…
Skills: Delivery driving, Customer service, Point of sale, Inventory management, Product rotation
About Timeless Select LLC Timeless was founded in 2013 with the vision of creating a Leading Lifestyle Brand around Cannabis products that are efficient, safe & discreet to use. Our passion for R&D and Brand building has…
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days/Evenings (United States of America) Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health ex…
Skills: Patient registration, Insurance verification, Customer service, Appointment scheduling, Medical records management
Overnight Security Officer (Full-Time) LOCATION: Kenwood Towne Centre – Cincinnati, OH NOW HIRING: SECURITY OFFICERS Maintain a safe environment by monitoring activity, assisting visitors, and responding to incidents. If…
Skills: Security, Surveillance, Incident reporting, Customer service, Communication
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams produc…
Skills: Customer service, Sales, Product knowledge, Problem solving, Communication
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest…
Skills: Customer service, Communication skills, Basic math, Counting, Addition
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest…
Skills: Customer Service, Communication Skills, Safety Awareness, Cleaning
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof…
Skills: Customer service, Communication skills, Basic math, Counting, Addition
Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When yo…
Skills: Customer service, Sales, Merchandising, Communication, Relationship building
Food Service - Assistant Operations Manager @Union Terminal
Cincinnati, Ohio, United States · On-site
Mid level
Who are we: At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters. Whether y…
Skills: Operations management, Team building, Financial management, Merchandising, Problem solving
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Cash handling, Food preparation
We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire …
Skills: Phlebotomy, Vital signs measurement, Patient interviewing, Medical terminology, Health coaching
Certified Medical Assistant (CMA) — Physician Office — Forest Hills Family Medicine
Cincinnati, Ohio, United States · On-site
Entry level
Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this g…
Skills: Patient Care, Vital Signs Measurement, Medical Record Management, Customer Service, Clerical Duties
Five Guys Burger & Fries
Shift Manager
Cincinnati, Ohio, United States · On-site
$19/hr
Entry level
All hires must have open availability, meaning open 7:30-4, close 4-11 pm Mondays - Sundays.. 7 days a week and 1-2 current years experience as a shift manager in a restaurant setting. If you need a specific interview ti…
Skills: Leadership, Customer service, Communication, Multi-tasking, Problem solving
Michaels Stores
PT Seasonal Team Member
Cincinnati, Ohio, United States · On-site
$11/hr–$13/hr
Entry level
Store - CIN-COLERAIN, OH Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading…
Portfolio Manager - Institutional Client Group - Automotive
Cincinnati, Ohio, United States · On-site
$112k–$131k/yr
Senior
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school
Comprehensive benefits, Incentive compensation plan, Physical well-being support, Financial well-being support, Emotional well-being support, Social well-being support
Posted 13d ago
Apply by Oct 31
~40 hrs/week
Responsibilities
The Skip Tracing Specialist is responsible for performing skip tracing activities to locate delinquent customers and managing outbound collection communications. They also collaborate across departments to resolve customer issues while adhering to risk management policies and regulatory requirements.
Requirements
Candidates must have a high school diploma or equivalent and 3-4 years of experience in collections and customer service. Proficiency in Microsoft Suite is required, and experience with Salesforce is preferred.
Full job description
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
This will be a dedicated skip tracing role, where collections calls and activities will still be a part of the role, but extensive skip tracing will be required daily on priority accounts and will leverage approved skip tracing tools to generate customer contact.
We are looking for someone who has 1-2 years of dedicated Collections Skip Tracing experience or similar function (example: fraud investigations)
GENERAL FUNCTION:
The LSR-III Skip Tracing Specialists work hand-in-hand across multiple departments including legal, compliance, operations, customer support and servicing. Providing the highest quality customer service while working with our customers to identify and remedy any issues that may arise.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensuring that actions and behaviors drive a positive customer experience. Operating within the bank’s risk appetite, you will achieve results while consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Communicates with late-stage delinquent customers via outbound collection calls/emails/texts to resolve delinquency and reduce losses; recommends appropriate payment programs where applicable to assist customers experiencing a financial hardship
Promptly handles inbound customer calls/emails/texts directly or transferred from third-party sub-servicer related to delinquency, hardship, complaints, system shut-off, or loan assumptions
Communicates as necessary to third-party servicer account changes or required adjustments
Confers with existing customers by telephone and/or email in an attempt to resolve escalated complaint issues not related to product/contractor performance
Performs skip tracing activities as needed to locate and contact delinquent customers
Document all customer interactions/account activities with concise and detailed account notes
Adhere to all Dividend policies and procedures, including State and Federal collection regulations
Other projects and duties as assigned
SUPERVISORY RESPONSIBILITIES: None
MINIMUM KNOWLEDGE & SKILLS REQUIRED:
High School diploma or equivalent
3-4 years of Collections and Customer Service Experience
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
High-level proficiency in Microsoft Suite
Ability to multitask, prioritize projects, and report to several managers
A high level of enthusiasm, collegial attitude, and a willingness to perform a wide range of tasks
Ability to work independently as well as collaboratively
Desire to work in an entrepreneurial but highly professional culture
Experience with Salesforce preferred
Bilingual- Spanish preferred
#LI-WD1
Dividend -Skip Tracing Specialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
At Fifth Third Bank, everything we do is rooted in our purpose: to improve the lives of our customers and the well-being of our communities. Since our founding in 1858, we’ve been committed to creating a better financial experience by empowering our customers and clients to achieve what matters most.
Our unified strength is grounded in the individual passion and diversity of more than 20,000 employees who work collaboratively to deliver a better tomorrow to everyone we serve. We offer a strong culture, opportunities for growth 401k match, wellness options, comprehensive insurance plans and additional resources you need to build a lasting and rewarding career path here.
Headquartered in Cincinnati, Ohio, we are among the largest money managers in the Midwest.
We operate four main businesses—Commercial Banking, Branch Banking, Consumer Lending, and Wealth & Asset Management—and a network of financial centers in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Georgia, North Carolina and South Carolina. Consumers also have access to approximately 54,000 Fifth Third fee-free ATMs across the United States.
Fifth Third Bancorp is a diversified financial services company and is the indirect parent company of Fifth Third Bank, National Association, a federally chartered institution.
Explore Fifth Third career opportunities at: https://www.53.com/content/fifth-third/en/careers.html
Fifth Third Bank, N.A., Member FDIC. Fifth Third Bank is proud to be an affirmative action/equal opportunity employer. M/F/D/V
Offices: 38 Fountain Square Plaza, Cincinnati, Ohio 45202, US
How many Customer Service & Support jobs are open in Cincinnati, OH right now?
There are currently 2,754 open customer service & support positions in Cincinnati, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Cincinnati, OH?
Companies currently hiring include TriHealth, Fifth Third Bank, Bon Secours Mercy Health, Lowe's Companies, Inc., Kroger, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Cincinnati, OH?
Yes — 253 of the 2754 open customer service & support positions offer remote or hybrid work (103 remote, 150 hybrid).
How do I apply for Customer Service & Support jobs in Cincinnati, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.