Chicago, Illinois, United States · On-site
$29/hr–$36/hr
Our Story We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing fits? You’ve got it. L…
Skills: Retail Management, Visual Merchandising, Store Operations, Human Resources, Customer Service
Chicago, Illinois, United States · On-site
$18/hr–$19/hr
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store Management, Customer Service, Team Development, Inventory Management, Loss Prevention
Chicago, Illinois, United States · On-site
$51k–$55k/yr
Salary: $51,000- $55,000 Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace …
Skills: Customer Relationship Management, Account Maintenance, Written Communication, Verbal Communication, Organizational Skills
Chicago, Illinois, United States · On-site
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work. …
Skills: CDL License, Customer Service, Delivery, Vehicle Maintenance, Logistics
Chicago, Illinois, United States · On-site
$17/hr–$17/hr
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Inventory Management, Relationship Management, Organizational Skills
Chicago, Illinois, United States · Hybrid
$25/hr–$44/hr
Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of t…
Skills: Account Management, Client Management, Customer and Client Focus, Issue Management, Oral Communications
Chicago, Illinois, United States · Hybrid
$25/hr–$44/hr
Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of t…
Skills: Account Management, Client Management, Customer And Client Focus, Issue Management, Oral Communications
Chicago, Illinois, United States · On-site
$17/hr–$17/hr
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Inventory Management, Relationship Management, Organization
Chicago, Illinois, United States · On-site
$17/hr–$17/hr
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Inventory Management, Relationship Management, Organization
Chicago, Illinois, United States · On-site
$17/hr–$17/hr
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Relationship Management, Organizational Skills, Communication Skills
Chicago, Illinois, United States · On-site
$17/hr–$17/hr
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Inventory Management, Relationship Management, Organizational Skills
Chicago, Illinois, United States · On-site
$17/hr–$17/hr
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Relationship Management, Organization, Communication
Chicago, Illinois, United States · On-site
$17/hr–$17/hr
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Inventory Management, Relationship Management, Organizational Skills
Chicago, Illinois, United States · On-site
$17/hr–$17/hr
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Inventory Management, Relationship Management, Organizational Skills
Chicago, Illinois, United States · On-site
$17/hr–$17/hr
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Inventory Management, Relationship Management, Organization
Chicago, Illinois, United States · On-site
$17/hr–$17/hr
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Inventory Management, Relationship Management, Organization
Chicago, Illinois, United States · On-site
$17/hr–$17/hr
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Inventory Management, Relationship Management, Organizational Skills
Chicago, Illinois, United States · On-site
$17/hr–$17/hr
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Inventory Management, Relationship Management, Organizational Skills
Chicago, Illinois, United States · On-site
$17/hr–$17/hr
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Inventory Management, Relationship Management, Organization
Chicago, Illinois, United States · On-site
$17/hr–$17/hr
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Relationship Management, Organization, Communication
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Collaborate with the Store Director to maximize profitability and manage a designated division of responsibility such as operations or visual merchandising. Lead the team through coaching and feedback to ensure best-in-class customer service and operational excellence.
Requires at least 3 years of full-time retail management experience and the ability to work a flexible schedule including nights and weekends. Candidates must be able to lift and move at least 40 pounds and stay current with fashion trends.
We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing fits? You’ve got it. Looking for some great accessories you won’t find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we’ve got you covered. Whatever the occasion, we’ve got styles for the whole family that’ll have your crew looking good. Plus, there always deals waiting for you… 24 hours a day, seven days a week.
As an Associate Manager, you are a key member of the leadership team. You are responsible for ensuring profitability by fostering genuine customer connections, brand loyalty, and community engagement. You'll provide immediate feedback and coaching to maximize team performance. While you will own a key area of the business, you will also be expected to step into other roles to maintain operational excellence.
Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
Manage store operations, systems, and technology while ensuring accountability.
Support Store Director with recruiting, training and development efforts.
Partner with Store Director and management team to curate a collaborative working environment for all associates.
Ensure the team is always on track to exceed goals and provide best-in-class customer service.
Come up with innovative ways to engage the community and build loyalty through events.
Can step into a variety of roles on the sales floor, if needed.
Have 3+ years of full-time retail management experience with a similar scope.
Passionately support our brand, customers, and teams.
Stay up to date with current fashion trends and industry developments.
Embrace teamwork, flexibility, and courtesy while executing tasks.
Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
Have scheduling flexibility, including nights, weekends and holidays.
Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
Competitive base pay and bonus programs
Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
Competitive Paid Time Off (PTO) plan, including paid holidays
401(k) plan with company matching donations
Medical, dental, prescription, vision, and life insurance
Entertainment, travel, fitness, and mobile technology discounts
See our full list of benefits here
Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $29.25 - $36.50At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
Celebrating creativity, inclusivity & collaboration – together we’ll dress every family for all of life’s moments
We think shopping should be fun. Actually, really fun. As in, scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing fits? You’ve got it. Looking for some great accessories you won’t find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we’ve got you covered. Whatever the occasion, we’ve got styles for the whole family that’ll have your crew looking good. Plus, there are always deals waiting for you—24 hours a day, seven days a week.
Offices: New York, US
There are currently 5,242 open customer service & support positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Dollar Tree Stores, Domino's, Starbucks, AutoZone, Compass Group, among others. Browse the listings above to see every active employer.
Yes — 767 of the 5242 open customer service & support positions offer remote or hybrid work (237 remote, 530 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
