Chicago, Illinois, United States · On-site
$48k–$56k/yr
Export Customer Service Representative MSC USA - Chicago 48,000.00 - 56,000.00 USD Looking for a career opportunity but have no experience? At MSC, we are looking for candidates that would like to challenge themselves in…
Skills: Customer Service, Logistics Coordination, Problem Solving, Communication, Attention To Detail
Chicago, Illinois, United States · On-site
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Chicago, Illinois, United States · On-site
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Your Role... By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Assistant Manager will lead their team to fulfill Blick’s commitment to our customers, the Arts, and our local communit…
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Chicago, Illinois, United States · On-site
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Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don’t just run a business—yo…
Skills: Retail Management, Customer Service Management, Organizational Skills, Interpersonal Skills, Problem Solving
Chicago, Illinois, United States · On-site
$68k–$95k/yr
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Skills: Retail Management, Customer Service Management, Organizational Skills, Interpersonal Skills, Problem Solving
Chicago, Illinois, United States · On-site
$20/hr–$25/hr
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Chicago, Illinois, United States · On-site
$16/hr–$23/hr
Requisition ID: 932795 Store #: 00T085 Rosin Eyecare West Irving Pa Position:Full-Time Total Rewards: Benefits/Incentive Information Rosin Eyecare was founded in 1930 with the mission of providing Chicagoans excellent ey…
Skills: Customer Service, Sales, Basic Math, Point-of-Sale Systems, Communication
Chicago, Illinois, United States · On-site
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Skills: Communication Skills, Inventory Management, Customer Service, Equipment Operation, Product Preparation
Chicago, Illinois, United States · On-site
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Skills: Equipment Operation, Inventory Management, Order Processing, Customer Service, Basic Mathematics
Chicago, Illinois, United States · On-site
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Skills: Customer Service, Food Preparation, Cash Handling, Order Processing, Basic Mathematics
Chicago, Illinois, United States · On-site
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Skills: Customer Service, Food Preparation, Cash Handling, Order Processing, Verbal Communication
Chicago, Illinois, United States · On-site
Description WhirlyBall is currently seeking an extraordinary Assistant Manager to join our team. This is a phenomenal role for you if you thrive in a fast-paced environment and are ready to grow alongside a growing compa…
Skills: High-volume Management, Food Service Management, Hospitality Management, Team Leadership, Staff Training
Chicago, Illinois, United States · On-site
$19/hr–$30/hr
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Skills: Inventory Management, Customer Service, Sanitization, Infection Control, Data Entry
Chicago, Illinois, United States · On-site
Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and …
Skills: Meal Assistance, Dietary Knowledge, Patient Care, Communication, Customer Service
Chicago, Illinois, United States · On-site
$55k–$75k/yr
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experi…
Skills: Claims Adjudication, General Liability, Product Liability, Subrogation, Settlement Negotiation
Chicago, Illinois, United States · On-site
Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders …
Skills: Inventory Management, Customer Service, Cycle Counting, Merchandising, Time Management
Chicago, Illinois, United States · On-site
We are hiring immediately for a full time SHIFT SUPERVISOR position. Location: Capital One Cafe - 1465 E 53rd Street, Chicago, IL 60615 Note: online applications accepted only. Schedule: Full time schedule; open availabi…
Skills: Shift Management, Employee Training, Scheduling, Performance Evaluation, Production Reporting
Chicago, Illinois, United States · On-site
$60k–$65k/yr
Job Description The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or cat…
Skills: Catering Management, Event Planning, Client Relationship Management, Staff Training, Budget Management
Chicago, Illinois, United States · On-site
$78k–$115k/yr
Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve custome…
Skills: Leadership, Inside Sales, Account Management, Pricing Strategies, Quoting Processes
Chicago, Illinois, United States · On-site
$78k–$115k/yr
Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve custome…
Skills: Team Leadership, Inside Sales, Account Management, Pricing Strategies, Quoting Processes
Chicago, Illinois, United States • On-site
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Provide comprehensive assistance to clients regarding shipment inquiries and maintain meticulous records of customer interactions. Coordinate export shipment activities, handle booking processes, and collaborate with internal departments to resolve discrepancies.
A bachelor's degree is preferred, or equivalent experience in supply chain, logistics, or customer service. Candidates must possess advanced communication skills and the ability to work on-site five days a week.
Export Customer Service Representative
MSC USA - Chicago
Looking for a career opportunity but have no experience?
At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different background and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move a shipment from point A to point B while gaining immeasurable industry knowledge with the largest shipping line in the world! Excited yet? Come join us!
Job Summary/ Key Responsibilities: Job summary Provides comprehensive assistance to clients, addressing inquiries and concerns regarding their shipments while delivering exceptional customer service to ensure client satisfaction. Maintains meticulous records of customer interactions to uphold data integrity for management reports and consistently meets productivity and service level standards. Essential functions Communicates effectively with clients via phone and email to troubleshoot and solve problems while cultivating positive relationships. Collaborates with team members and departments to optimize task execution, meet deadlines, and observe corporate guidelines for addressing customer inquiries; works with departments to amend and fix any discrepancies. Escalates unique or complex issues to the appropriate supervisor for resolution when necessary. Handles booking processes in the internal system based on client requirements, updates information accordingly, and coordinates all export shipment activities following MSC procedures; Assists clients in troubleshooting and problem solving regarding the bookings assigned. Maintains close communication with carriers and other agencies involved to facilitate seamless coordination and provide regular updates on shipment status. Updates records for reports as required by management, contributing to informed decision-making. Anticipates potential problems and demonstrates problem-solving skills to address unforeseen issues, going the extra mile to enhance the customer's experience. Presence required on‑site 5 days per week Performs other duties as assigned.
This role requires working on-site in the office for five days a week, from Monday to Friday. There is no option for fully remote or hybrid work in this role, unless required off-site duties are being performed.
Qualifications & Key Competencies: Requirements Required skills, experience, education Bachelor’s degree preferred or equivalent experience in a similar role (supply chain, transportation, shipping, logistics, freight forwarding, customer service, etc.) Experience working in an international environment, a plus Ability to successfully develop and maintain positive client and vendor relationship Attention to detail: advanced Communication skills: advanced Customer orientation: advanced Dependability: advanced Organization skills & time management: intermediate Proactivity: intermediate Problem solving: fundamental Productivity: advanced Team player: advanced English: advanced MS Excel with the ability to learn new software: intermediate Physical Demands Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at a time Must be able to commute to the designated office location Presence required on‑site 5 days per week Work Authorization Authorization to work in the U.S
What We Offer
You will also have access to additional benefits, effective day one:
About Mediterranean Shipping Company (MSC)
Mediterranean Shipping Company (MSC), headquartered in Geneva, Switzerland, is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines, MSC has 675 offices across 155 countries worldwide, with the MSC Group employing over 200,000 people. The company has evolved from a one vessel operation into a globally respected business with a fleet of 800 vessels that provides timely delivery of goods and services to customers of all industries and sizes. With access to an integrated network of road, rail, air, and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. MSC’s shipping line sails on 300 trade routes and calls at 520 ports, carrying some 22.5 million TEU (twenty-foot equivalent units) annually. For more information, visit MSC Mediterranean Shipping Company
Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type including but not limited to characteristics protected by federal, state or local laws.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. OUR SERVICES MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe. YOUR INDUSTRY Bringing you industry-specific expertise; whatever you’re shipping, wherever you’re shipping it. MSC delivers a professional, efficient service tailored to the specific needs of your business. Our services are designed around you.
Offices: 12-14 Chemin Rieu, Geneva, 1208, CH
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