Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
Chesapeake, Virginia, United States · On-site
Entry level
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Full-time
high school
Medical plan, Dental plan, Vision plan, Paid time off, Paid holidays, DailyPay
Posted 35d ago
Apply by Aug 7
~40 hrs/week
Responsibilities
The Customer Sales & Service Representative is responsible for providing exceptional customer service and managing strong relationships with clients in the green industry. They will also assist with inventory management, order preparation, and merchandising tasks within the branch.
Requirements
Candidates should have at least one year of experience in a retail or wholesale setting and possess strong customer service skills. Proficiency in English and Spanish is preferred, along with the ability to lift at least 50 pounds.
Full job description
Company Overview
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
Position Overview
Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.
What you’ll do:
Demonstrate exceptional customer service to all SiteOne customers
Cultivate and manage strong relationships with customers
Assist customers with their questions and needs, either in person, via the phone or through online ordering
Pull and prepare inventory orders for customer pick up or delivery
Proactively identify and capitalize on opportunities to grow sales with current and potential customers
Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.
Skills We Are Seeking
Minimum of 1 year experience in a retail or wholesale setting, preferred
Excellent customer service skills
Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred
Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
Ready and willing to learn and adopt new technologies and ways of working
Ability to think quickly and make sound decisions
Inventory management experience helpful
Must be able to lift a minimum of 50 pounds
High school diploma or equivalent preferred
Compensation & Benefits SiteOne offers a competitive compensation and benefits package designed to support the well-being of our associates. Benefits for benefit-eligible associates may include:
Medical, Dental and Vision plans
Paid Time Off, Paid Holidays
DailyPay available!
401k with company match
Tuition Reimbursement
Lucrative Associate Referral Program
Company Apparel and Work Boot Vouchers
Opportunity for Advancement
Paid Training and Business Certifications Available
Free Counseling Services/Employee Assistance Program
Life Insurance and Short- and Long-Term Disability Insurance
Product Discounts
Most Branches never work Sundays!
What This Job Description Covers The information contained here is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. They may vary from position to position.
Our Commitment to Equal Opportunity SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne—including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination—will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
Avoiding Recruiting Scams Your safety matters to us. To make sure you’re interacting with a real SiteOne hiring team member, here’s how to protect yourself from recruiting scams:
We will never ask for payment, sensitive personal information, ID documents over email, messaging apps, or text.
All open positions will be posted on our official careers page: careers.siteone.com
Any email you receive will be sent from a @siteone.com email address.
If you receive outreach that seems unusual, please contact [email protected] to confirm.
Compensation Transparency Starting pay will depend on factors such as location and experience and will always meet or exceed applicable state and local minimum wage laws.
SiteOne is the nation’s largest supplier of wholesale goods for green industry professionals in the US and Canada.
Industry
Wholesale
Company size
5,001-10,000 employees
Founded
2001
Headquarters
Roswell, GA
LinkedIn followers
71,521
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
Watch our brand anthem video: https://www.siteone.com/home/brandanthem.aspx
SiteOne Vision:
1. Be a great place to work for our associates.
2. Deliver superior quality, service and value to our customers.
3. Be the distributor of choice for our suppliers.
4. Achieve industry-leading financial performance and growth for our shareholders.
5. Be a good neighbor in our communities.
Offices: 300 Colonial Center Parkway, Roswell, GA 30076, US
IrrigationOutdoor LightingNurseryTurf Protection and maintenanceHardscapesLandscape SuppliesPest ControlToolsDrainageand Agronomics
How many Customer Service & Support jobs are open in Chesapeake, VA right now?
There are currently 820 open customer service & support positions in Chesapeake, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Chesapeake, VA?
Companies currently hiring include Dollar Tree Stores, Lowe's Companies, Inc., Advance Auto Parts, Starbucks, Symmetry Financial Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Chesapeake, VA?
Yes — 45 of the 820 open customer service & support positions offer remote or hybrid work (34 remote, 11 hybrid).
How do I apply for Customer Service & Support jobs in Chesapeake, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.