Chattanooga, Tennessee, United States · On-site
Job Summary: The Patient Access Specialist I is an entry level position and is responsible for the accurate and efficient admitting, registering, bed placement, and financial analysis activities for all patients upon arr…
Skills: Patient Registration, Insurance Verification, Financial Analysis, Customer Service, Medical Terminology
Chattanooga, Tennessee, United States · On-site
Records gas consumption data from residential, industrial, and commercial customers using electronic remote reading device mounted in company vehicle; reports data for Marketers to use for customer billing. Representativ…
Skills: Customer Service, Interpersonal Skills, Defensive Driving, Troubleshooting, Data Collection
Chattanooga, Tennessee, United States · On-site
As an Assistant Store Manager, you support the store manager in motivating associates to help customers create their own personal style and assisting with all operations. You provide one-of-a-kind service through relatio…
Skills: Store Management, Customer Service, Staff Training, Coaching, Sales
Chattanooga, Tennessee, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Chattanooga, Tennessee, United States · On-site
Description The Breakfast Host person is responsible for offering prompt and courteous service so the guests have an enjoyable experience. This person also maintains the cleanliness and guest ready appearance of outlet P…
Skills: Customer Service, Food And Beverage Service, Multi-tasking, Professional Communication, Problem Solving
Chattanooga, Tennessee, United States · On-site
Description Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance…
Skills: Guest Relations, Property Management System, Conflict Resolution, Sales Strategies, Phone Etiquette
Chattanooga, Tennessee, United States · On-site
Description AdaptHealth Opportunity – Apply Today! About Adapt Health At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital …
Skills: Medical Record Review, Patient Communication, Insurance Verification, Clinical Documentation, Payer Guidelines Compliance
Chattanooga, Tennessee, United States · On-site
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Inventory Management, Relationship Management, Organization
Chattanooga, Tennessee, United States · On-site
Description Who We Are At AVP•SEES Group, exceptional patient care starts with exceptional people. As one of the largest eye care networks in the Southeast and Mid-Atlantic, we provide our teams with the training, techno…
Skills: Patient History Documentation, Visual Acuity Testing, Automated Refraction, Tonometry, Ophthalmic Equipment Calibration
Chattanooga, Tennessee, United States · On-site
As a Builtwell CSR, you will be the first face in relationship building for our valued customers. As you interact with the majority of our customers entering our Financial Centers, you will warmly welcome each one of the…
Skills: Customer Service, Cash Handling, Communication Skills, Basic Computer Skills, Accuracy
Chattanooga, Tennessee, United States · On-site
We are seeking a dynamic, customer-focused, and creative individual to join our team as a Communication Specialist (Community Connection Advisor). This role blends customer service, sales, and digital communication exper…
Skills: Customer Service, Sales, Digital Communication, Social Media Management, Content Creation
Chattanooga, Tennessee, United States · On-site
Are you ready to save lives? At Radon Eraser, we are dead serious about radon. Our mission is to protect families and communities from the dangers of radon-related lung cancer by providing reliable testing, mitigation, a…
Skills: Sales, Marketing, Customer Service, Basic Electrical Work, Tool Proficiency
Chattanooga, Tennessee, United States · On-site
Are you ready to protect homes and build lasting community relationships? We’re expanding our team and seeking a driven, personable Pest Control Sales Representative who combines technical know-how with exceptional custo…
Skills: Consultative Selling, Lead Generation, Cold Calling, Door-to-Door Canvassing, Client Relationship Management
Chattanooga, Tennessee, United States · Hybrid
We are seeking a motivated and personable Pest Control Solutions Specialist to join our growing team. In this role, you will be responsible for educating customers about pest control services, conducting assessments, and…
Skills: Direct Sales, Customer Service, Customer Education, Client Relationship Management, Pest Control Assessment
Chattanooga, Tennessee, United States · On-site
Overview Southeast Restoration Group (SRG), a faith-based company, is seeking a highly organized, detail-driven Operations Coordinator to support and elevate our Mitigation and Production operations. Joining Southeast Re…
Skills: Data Management, Scheduling, Logistics Coordination, Customer Service, Accounts Receivable
Chattanooga, Tennessee, United States · On-site
We are seeking a motivated, relationship-focused Relationship Marketing Strategist to help grow our referral presence within the real estate, mortgage, insurance, and property services community. This role focuses on bui…
Skills: Relationship Management, Networking, Strategic Marketing, Lead Generation, CRM Systems
Chattanooga, Tennessee, United States · Hybrid
Join the fastest-growing home inspection team in the Chattanooga region! We are looking for a dynamic and detail-oriented professional who can manage scheduling operations while also driving sales and marketing efforts. …
Skills: Scheduling, Sales, Customer Service, CRM Systems, Digital Marketing
Chattanooga, Tennessee, United States · On-site
About the Role We are seeking a detail-oriented Computer Specialist to join our warehouse operations team. In this role, you will inspect, diagnose, test, and process returned computers and home office electronics, ensur…
Skills: Windows Troubleshooting, Mac Troubleshooting, Hardware Diagnostics, Data Removal, Factory Resets
Chattanooga, Tennessee, United States · On-site
$10/hr–$14/hr
At Office Depot, the Retail Team Lead is a part-time role providing “total solutions” to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build a…
Skills: Customer Service, Sales, Communication, Attention to Detail, Print Services
Chattanooga, Tennessee, United States · On-site
$9/hr–$12/hr
As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and knowledgeable manner, creating a po…
Skills: Customer Service, Sales, Communication, Interpersonal Skills, Technology
Chattanooga, Tennessee, United States • On-site
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Responsible for the accurate admitting, registering, and financial analysis of patients upon arrival to the healthcare system. This includes verifying insurance eligibility, collecting patient liabilities, and coordinating with financial counseling services.
Requires a high school diploma or equivalent with strong computer and communication skills. Preference is given to graduates of Medical Secretary Programs or those with knowledge of CPT and ICD-9 codes.
Job Summary:
The Patient Access Specialist I is an entry level position and is responsible for the accurate and efficient admitting, registering, bed placement, and financial analysis activities for all patients upon arrival to the healthcare system, including initiation of activities necessary to comply with managed care contracts and CMS regulations. Position is responsible for responding in a professional and courteous manner to all patient information inquiries, greeting and initiating the registration process upon patient's arrival. Position is responsible for the review of past account balances, notifying patient of their financial responsibility, and collection of these balances. This includes supporting their department in meeting the pre-collections goals defined by revenue cycle management. Review accounts with inadequate financial coverage for the purpose of coordinating with financial counseling services and facilitating an application for State Agency or Charity. In addition, Patient Access Specialist I must have comprehensive understanding of the healthcare system patient access policy and procedures as well as enforce established requirements and processes. The Patient Access Specialist I demonstrates empathy and professionalism as reflected by courteous actions, maintenance of confidentiality and appropriate presentation of self; consistently exhibits excellent oral and written communication skills; possess the knowledge and skills necessary to provide interactive communications appropriate to the age of the patient being served; interact appropriately with third party payers and other departments; and have the ability to relate well to people of a broad socio-economic mix. Strong organizational skills, ability to multitask, work in a fast pace environment and a commitment to teamwork are essential. Must have ability to work closely in a clinical setting involving some stressful situations, personal flexibility; moderate sitting, standing, stooping, bending and moderate work at portable computers required. Position must demonstrate excellent computer skills.
Education:
Required:
High School Diploma or equivalent
Preferred:
Graduate of Medical Secretary Program
Experience:
Required:
Demonstrated ability to read, write, arithmetic, multiplication/division including fractions and decimals. Strong computer skills, excellent customer service skills, interpersonal communication and telephone etiquette are required. Demonstrate ability to multitask and manage high volumes. Computer, fax machine, copier, multiline telephone.
Preferred:
Knowledge of basic registration and third party payer preferred. Preference for work experience in a physician front office or insurance/healthcare call center. Medical terminology, and basic knowledge base of CPT and ICD-9 codes, insurance coding and billing knowledge.
Position Requirement(s): License/Certification/Registration
Required:
Preferred:
Certified Healthcare Access Associate from NAHAM
Department Position Summary:
Essential Functions:
1. Register and activate scheduled patients by gathering all
demographic, financial, and pertinent information necessary to meet
all regulatory and billing requirements.
2. Register and activate walk-in, add-on, and emergency room patients
by gathering all patient demographic financial and pertinent
information necessary to meet all regulatory and billing requirements.
3. Verify insurance eligibility and benefits for scheduled outpatient and
inpatient patients.
4. Validate pre-certification.
5. Compute patient liability at point of registration.
6. Communicate and collect patient financial liabilities.
7. Review prior bad debts and request payment of outstanding prior bad
debt.
8. Alert Financial Advocates of accounts with financial clearance issues.
Document patient liability and financial clearance status to ensure
timely processing at the point of service.
9. Demonstrate excellent verbal and action related customer service
skills to our patients, physicians, visitors.
Compassionately caring for people, advancing medicine and improving lives.
Erlanger is a non-profit health system based in Chattanooga, Tenn. and affiliated with the University of Tennessee Health Science College of Medicine. The seven-hospital health system includes the region’s only Level I Trauma Center, Children’s Hospital, Level IV NICU, Kidney Transplant Center, 24/7 Comprehensive Stroke Center, and one of the largest surgical robotics programs in the Southeast. Erlanger is a rare combination of independent, academic medicine with the feel of a community health system. Erlanger is the sole provider of tertiary care services spanning a 50,000 square-mile region encompassing southeast Tennessee, northwest Georgia, north Alabama, and western North Carolina. With a history of over a century, Erlanger continues its founding mission to compassionately care for people.
Offices: 975 East 3rd. Street, Chattanooga, TN 37403, US · 1755 Gunbarrel Road, Chattanooga, TN 37421, US · 910 Blackford Street, Chattanooga, TN 37403, US · 632 Morrison Springs Rd., Chattanooga, TN 37415, US · 71 Wheelertown Ave., Pikeville, TN 37367, US
There are currently 991 open customer service & support positions in Chattanooga, TN listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Erlanger, AutoZone, Captain D's, Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Yes — 44 of the 991 open customer service & support positions offer remote or hybrid work (26 remote, 18 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
