Chattanooga, Tennessee, United States · On-site
Job Summary: The Patient Access Specialist I is an entry level position and is responsible for the accurate and efficient admitting, registering, bed placement, and financial analysis activities for all patients upon arr…
Skills: Patient Registration, Insurance Verification, Financial Analysis, Customer Service, Medical Terminology
Chattanooga, Tennessee, United States · On-site
Job Summary: Provide a variety of patient and customer service related activities within the Ambulatory Department Education: Required: High School education or its equivalent in education achievement. Preferred: Medical…
Skills: Patient Scheduling, Medical Billing, Insurance Verification, Electronic Medical Records, Customer Service
Chattanooga, Tennessee, United States · On-site
Job Summary: The Patient Access Specialist I is an entry level position and is responsible for the accurate and efficient admitting, registering, bed placement, and financial analysis activities for all patients upon arr…
Skills: Patient Registration, Insurance Verification, Financial Analysis, Customer Service, Medical Terminology
Chattanooga, Tennessee, United States · On-site
Job Summary: A Telecommunications Dispatch Specialist employed by Erlanger Health System is responsible for answering all in-bound calls to the main system phone numbers as well as calls for emergency, security and maint…
Skills: Switchboard Operation, Emergency Dispatch, Customer Service, Data Entry, Radio Communication
Chattanooga, Tennessee, United States · On-site
Job Summary: The Patient Access Specialist I is an entry level position and is responsible for the accurate and efficient admitting, registering, bed placement, and financial analysis activities for all patients upon arr…
Skills: Patient Registration, Insurance Verification, Financial Analysis, Customer Service, Medical Terminology
Chattanooga, Tennessee, United States · On-site
Job Summary: The Patient Access Specialist I is an entry level position and is responsible for the accurate and efficient admitting, registering, bed placement, and financial analysis activities for all patients upon arr…
Skills: Patient Registration, Insurance Verification, Financial Analysis, Customer Service, Medical Terminology
Chattanooga, Tennessee, United States · On-site
Job Summary: The Patient Access Specialist I is an entry level position and is responsible for the accurate and efficient admitting, registering, bed placement, and financial analysis activities for all patients upon arr…
Skills: Patient Registration, Insurance Verification, Financial Analysis, Customer Service, Medical Terminology
Chattanooga, Tennessee, United States · On-site
Job Summary: Provide a variety of patient and customer service related activities within the Ambulatory Department Education: Required: High School education or its equivalent in education achievement. Preferred: Medical…
Skills: Patient Scheduling, Medical Billing, Insurance Verification, Electronic Medical Records, Customer Service
Chattanooga, Tennessee, United States · On-site
Job Summary: A Telecommunications Dispatch Specialist employed by Erlanger Health System is responsible for answering all in-bound calls to the main system phone numbers as well as calls for emergency, security and maint…
Skills: Switchboard Operation, Emergency Dispatch, Customer Service, Data Entry, Radio Communication
Chattanooga, Tennessee, United States · On-site
Job Summary: The Patient Access Specialist I is an entry level position and is responsible for the accurate and efficient admitting, registering, bed placement, and financial analysis activities for all patients upon arr…
Skills: Patient Registration, Insurance Verification, Financial Analysis, Customer Service, Medical Terminology
Chattanooga, Tennessee, United States · On-site
Job Summary: Reporting to Inpatient Clinical or Ambulatory Manager, this individual should have the ability to handle analysis, design system configuration and testing tasks at a low level of complexity. This individual …
Skills: System Configuration, Application Analysis, Epic Certification, Clinical Informatics, Data Flow Mapping
Chattanooga, Tennessee, United States · On-site
Job Summary: Reporting to Inpatient Clinical or Ambulatory Manager, this individual should have the ability to handle analysis, design system configuration and testing tasks at a low level of complexity. This individual …
Skills: System Configuration, Application Testing, Clinical Informatics, Customer Service, Data Flow Mapping
Chattanooga, Tennessee, United States · On-site
Q2 Management Inc is a provider of Quality Inspection and Containment services to the automotive OEM supply chain. With branches supporting the United States and Canada, Q2 Management delivers benchmark service standards…
Skills: Quality Control Inspection, Team Leadership, Parts Rework, Data Entry, Performance Monitoring
Chattanooga, Tennessee, United States · Remote Solely
We're seeking detail-oriented, dependable individuals to support clients by coordinating logistics, managing schedules, and ensuring every experience runs seamlessly from start to finish. This fully remote role offers th…
Skills: Communication, Organization, Attention To Detail, Multi-tasking, Independent Work
Chattanooga, Tennessee, United States · Hybrid
$120k–$150k/yr
At Commify, we're not just a company, we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 7 billion customer intera…
Skills: Windows, MacOS, Google Workspace, Slack, Entra ID
Chattanooga, Tennessee, United States · On-site
Job Description Position Responsibilities Pick, stage and safely deliver parts to pro customers Pick up returns and coresDrop off weekly/monthly sales flyers while promoting current sales and loyalty programs Daily colle…
Skills: Safe Driving, Customer Service, Inventory Management, Upselling, Cross-selling
Chattanooga, Tennessee, United States · Hybrid
Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportun…
Skills: Customer Service, Sales, Banking, Financial Services, Relationship Building
Chattanooga, Tennessee, United States · On-site
We have many opportunities available on our other career site pages. Click here to link to our careers page! You are a diamond and Zales celebrates that fact! We recognize that every one of our jewelry consultants has a …
Skills: Retail Management, Sales, POS Terminals, Team Leadership, Customer Experience
Chattanooga, Tennessee, United States · On-site
$15/hr–$24/hr
Hamra Enterprises – awarded by Panera Bread for Best Culture in 2022, has great opportunities for driven people who are looking for a fun, energetic atmosphere with room to grow. We are dedicated to our core values; lett…
Skills: Restaurant Management, Financial Accountability, Communication, Interpersonal Skills, Customer Service
Chattanooga, Tennessee, United States · On-site
Job DetailsJob Location: Chattanooga - Dallas Bay - Hixson, TN 37343 Precisely and accurately handle money, checks, and other types of payment received for products sold including processing refunds and/or issuing in sto…
Skills: Cash Handling, Customer Service, POS Systems, Payment Processing, Refund Processing
Chattanooga, Tennessee, United States • On-site
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Responsible for admitting, registering, and performing financial analysis for patients arriving at the healthcare system. The role involves verifying insurance eligibility, collecting patient liabilities, and coordinating with financial counseling services.
Requires a high school diploma or equivalent with strong computer and communication skills. Preference is given to graduates of Medical Secretary Programs or those with CHAA certification.
Job Summary:
The Patient Access Specialist I is an entry level position and is responsible for the accurate and efficient admitting, registering, bed placement, and financial analysis activities for all patients upon arrival to the healthcare system, including initiation of activities necessary to comply with managed care contracts and CMS regulations. Position is responsible for responding in a professional and courteous manner to all patient information inquiries, greeting and initiating the registration process upon patient's arrival. Position is responsible for the review of past account balances, notifying patient of their financial responsibility, and collection of these balances. This includes supporting their department in meeting the pre-collections goals defined by revenue cycle management. Review accounts with inadequate financial coverage for the purpose of coordinating with financial counseling services and facilitating an application for State Agency or Charity. In addition, Patient Access Specialist I must have comprehensive understanding of the healthcare system patient access policy and procedures as well as enforce established requirements and processes. The Patient Access Specialist I demonstrates empathy and professionalism as reflected by courteous actions, maintenance of confidentiality and appropriate presentation of self; consistently exhibits excellent oral and written communication skills; possess the knowledge and skills necessary to provide interactive communications appropriate to the age of the patient being served; interact appropriately with third party payers and other departments; and have the ability to relate well to people of a broad socio-economic mix. Strong organizational skills, ability to multitask, work in a fast pace environment and a commitment to teamwork are essential. Must have ability to work closely in a clinical setting involving some stressful situations, personal flexibility; moderate sitting, standing, stooping, bending and moderate work at portable computers required. Position must demonstrate excellent computer skills.
Education:
Required:
High School Diploma or equivalent
Preferred:
Prefer graduate of Medical Secretary Program
Experience:
Required:
Demonstrated ability to read, write, arithmetic, multiplication/division including fractions and decimals. Strong computer skills, excellent customer service skills, interpersonal communication and telephone etiquette are required. Demonstrate ability to multitask and manage high volumes. Computer, fax machine, copier, multiline telephone.
Preferred:
Knowledge of basic registration and third party payer preferred. Preference for work experience in a physician front office or insurance/healthcare call center. Medical terminology, and basic knowledge base of CPT and ICD-9 codes, insurance coding and billing knowledge,
Position Requirement(s): License/Certification/Registration
Required:
Preferred:
Certified Healthcare Access Associate from NAHAM
Department Position Summary:
Essential Functions:
1. Register and activate scheduled patients by gathering all
demographic, financial, and pertinent information necessary to meet
all regulatory and billing requirements.
2. Register and activate walk-in, add-on, and emergency room patients
by gathering all patient demographic financial and pertinent
information necessary to meet all regulatory and billing requirements.
3. Verify insurance eligibility and benefits for scheduled outpatient and
inpatient patients.
4. Validate pre-certification.
5. Compute patient liability at point of registration.
6. Communicate and collect patient financial liabilities.
7. Review prior bad debts and request payment of outstanding prior bad
debt.
8. Alert Financial Advocates of accounts with financial clearance issues.
Document patient liability and financial clearance status to ensure
timely processing at the point of service.
9. Demonstrate excellent verbal and action related customer service
skills to our patients, physicians, visitors.
Compassionately caring for people, advancing medicine and improving lives.
Erlanger is a non-profit health system based in Chattanooga, Tenn. and affiliated with the University of Tennessee Health Science College of Medicine. The seven-hospital health system includes the region’s only Level I Trauma Center, Children’s Hospital, Level IV NICU, Kidney Transplant Center, 24/7 Comprehensive Stroke Center, and one of the largest surgical robotics programs in the Southeast. Erlanger is a rare combination of independent, academic medicine with the feel of a community health system. Erlanger is the sole provider of tertiary care services spanning a 50,000 square-mile region encompassing southeast Tennessee, northwest Georgia, north Alabama, and western North Carolina. With a history of over a century, Erlanger continues its founding mission to compassionately care for people.
Offices: 975 East 3rd. Street, Chattanooga, TN 37403, US · 1755 Gunbarrel Road, Chattanooga, TN 37421, US · 910 Blackford Street, Chattanooga, TN 37403, US · 632 Morrison Springs Rd., Chattanooga, TN 37415, US · 71 Wheelertown Ave., Pikeville, TN 37367, US
There are currently 991 open customer service & support positions in Chattanooga, TN listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Erlanger, AutoZone, Captain D's, Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Yes — 44 of the 991 open customer service & support positions offer remote or hybrid work (26 remote, 18 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
