Charlotte, North Carolina, United States · On-site
POSITION DESCRIPTION: ACCOUNTS RESOLUTION SPECIALIST Department: Account Resolution Department Classification: Non-Exempt Reports to: Account Resolution Manager About Us! Carolinas Telco Federal Credit Union is a member-…
Skills: Loan Collections, Account Recovery, Repayment Negotiation, Skip Tracing, Financial Analysis
Charlotte, North Carolina, United States · On-site
$62k–$81k/yr
About Us: Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcomin…
Skills: Store Management, Profitability Analysis, Team Leadership, Staff Training, Coaching
Charlotte, North Carolina, United States · On-site
$62k–$81k/yr
About Us: Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcomin…
Skills: Retail Management, Profitability Analysis, Team Leadership, Staff Training, Coaching
Charlotte, North Carolina, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Coffee Preparation, Customer Service, Retail Operations
Charlotte, North Carolina, United States · On-site
$20/hr–$22/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Charlotte, North Carolina, United States · On-site
$20/hr–$22/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Charlotte, North Carolina, United States · On-site
Who is Stanley Martin Homes? At Stanley Martin Homes, we believe your work should have a purpose. With us, it truly does. Our success starts with our people, and we are proud to foster a culture where every team member i…
Skills: Residential Construction, Blueprint Reading, Site Plan Analysis, Quality Control, Scheduling
Charlotte, North Carolina, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Charlotte, North Carolina, United States · On-site
$20/hr–$22/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Charlotte, North Carolina, United States · On-site
$20/hr–$22/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Task Delegation
Charlotte, North Carolina, United States · On-site
Who is Stanley Martin Homes? At Stanley Martin Homes, we believe your work should have a purpose. With us, it truly does. Our success starts with our people, and we are proud to foster a culture where every team member i…
Skills: Quality Control, Scheduling, Contractor Management, Material Ordering, Customer Service
Charlotte, North Carolina, United States · On-site
Ignite your career at Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the d…
Skills: Loading And Off-loading, Material Handling Equipment, Pilot Vehicle Driving, Customer Service, Route Navigation
Charlotte, North Carolina, United States · On-site
$15/hr–$20/hr
Event Promoter EZPro Express | Charlotte, NC & Surrounding Areas $15–$20/hour Base Pay + Uncapped Bonuses & Commission Join One of the Fastest-Growing Home Improvement Teams in the Carolinas At EZPro Express, we help hom…
Skills: Communication, Interpersonal Skills, Customer Service, Retail Sales, Brand Ambassadorship
Charlotte, North Carolina, United States · On-site
New Home Consultant We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building q…
Skills: New Home Sales, Customer Relationship Management, Lead Generation, Closing Sales, Market Analysis
Charlotte, North Carolina, United States · On-site
At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that’s on your pizza, on your salad or just you being you! This is space where every …
Skills: Leadership, Restaurant Operations, Training, Customer Service, Deployment Planning
Charlotte, North Carolina, United States · On-site
About the RoleAs a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer ser…
Skills: Customer Service, Suggestive Selling, Omnichannel Retail, Communication, Problem Solving
Charlotte, North Carolina, United States · On-site
Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health…
Skills: Time Management, Attention To Detail, Organizational Skills, Problem Solving, Customer Service
Charlotte, North Carolina, United States · On-site
Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmas…
Skills: Guest Service, Sales, Cash Handling, Interpersonal Communication, Problem Solving
Charlotte, North Carolina, United States · On-site
Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmas…
Skills: Guest Service, Interpersonal Communication, Problem Solving, Conflict Resolution, Teamwork
Charlotte, North Carolina, United States · On-site
Charlotte, North Carolina, United States of America Extraordinary Care. Extraordinary Careers. With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth…
Skills: Insurance Billing, Claims Adjudication, Pharmacy Information Systems, Patient Eligibility Verification, Customer Service
Charlotte, North Carolina, United States • On-site
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Manage delinquent accounts to minimize financial losses by negotiating repayment plans and analyzing account activity. Ensure compliance with credit union policies and federal regulations while coordinating recovery strategies for past due loans.
Requires a minimum of 2 years of banking experience in loan collections or a degree in banking/finance. Candidates must possess strong communication skills and proficiency in financial software and Microsoft Office.
POSITION DESCRIPTION:
ACCOUNTS RESOLUTION SPECIALIST
Department: Account Resolution Department
Classification: Non-Exempt
Reports to: Account Resolution Manager
About Us! Carolinas Telco Federal Credit Union is a member-focused financial institution dedicated to providing exceptional service and financial solutions to our community. At the core of our mission lies a steadfast commitment to providing personalized service and a comprehensive suite of financial products. This includes a variety of solutions for individuals and businesses, backed by an innovative online banking platform, ensuring members have the tools they need for financial success.
Job Summary: The Resolution Specialist is responsible for managing delinquent accounts to minimize financial losses and support members in resolving their financial challenges. This role involves analyzing account activity, identifying potential default situations, fraudulent activity, creating repayment plans for past due loans and workouts, and ensuring compliance with credit union policies and regulations.
Key Responsibilities:
Qualifications:
Performance Metrics:
DISCLAIMER AND ACKNOWLEDGEMENT
Position descriptions possess the essential functions and basic duties of the role. Peripheral tasks may have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements contained above be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. Position descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
I have received a copy of the above position description and understand the role’s expectations for performance. I understand that should I have questions or need additional directions, it is my responsibility to seek clarification and/or assistance from my direct supervisor. Equal Opportunity Employer: M/F/Disability/Veteran
Serving the Carolinas since 1934.
Carolinas Telco Federal Credit Union was originally formed to meet the financial needs of telecommunications workers in North and South Carolina. Our expanded membership charter gives all persons within our service areas the opportunity to apply for credit union membership. We are Federally insured by NCUA. Visit www.ctelco.org to learn more today! Federally insured by NCUA. Equal Housing Lender
Offices: 3921 Tuckaseegee Rd, Charlotte, North Carolina 28208, US · 5023 Central Avenue, Charlotte, NC 28205, US · 9813 South Blvd, Suite 101, Charlotte, NC 28273, US · 324 Burtonwood Drive, Gastonia, NC 28054, US · 20221 W Catawba Ave, Cornelius, NC 28031, US
There are currently 3,843 open customer service & support positions in Charlotte, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Allied Universal, Lowe's Companies, Inc., Compass Group, AutoZone, among others. Browse the listings above to see every active employer.
Yes — 307 of the 3843 open customer service & support positions offer remote or hybrid work (119 remote, 188 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
