Charlotte, North Carolina, United States · Hybrid
About this role: Wells Fargo is seeking a Senior Fraud & Claims Operations Representative within Consumer & Small Business Banking (CSBB) Operations. This role is part of the Fraud Alert Investigation & Resolution team, …
Skills: Fraud Investigation, Claims Operations, Customer Service, Risk Mitigation, Analytical Thinking
Charlotte, North Carolina, United States · On-site
Bistro Attendant- Courtyard: Charlotte, NC Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for …
Skills: Bartending, Cooking, Customer Service, Payment Processing, Inventory Management
Charlotte, North Carolina, United States · On-site
Overview Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves med…
Skills: Route Management, Leadership, Customer Relations, Team Development, Logistics Management
Charlotte, North Carolina, United States · On-site
🌟 Join Our Team as a Leasing Consultant 📍 Location: Lumeo at Tryon Park - Charlotte, NC 🏢 Company: Grubb Properties About Us At Grubb Properties, every team member contributes to a workplace built on trust, integrity,…
Skills: Customer Service, Hospitality, Time Management, Organizational Skills, Communication Skills
Charlotte, North Carolina, United States · Hybrid
About this role: Wells Fargo is seeking a Senior Fraud & Claims Operations Representative within Consumer & Small Business Banking (CSBB) Operations. This role is part of the Fraud Alert Investigation & Resolution team, …
Skills: Fraud Investigation, Claims Operations, Customer Service, Risk Mitigation, Analytical Thinking
Charlotte, North Carolina, United States · On-site
Job Description: As a Regional Manager you will be responsible to manage an assigned portfolio of residential communities. You will make decisions to maximize income and minimize expenses and achieve overall objectives o…
Skills: Financial Budgeting, Property Management, Team Leadership, Recruitment, Marketing
Charlotte, North Carolina, United States · On-site
$19/hr–$29/hr
Department: 13567 Enterprise Revenue Cycle - National Service Line : Oncology: Arrival Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday-Friday 8:30-5 Pay Range: …
Skills: Patient Registration, Insurance Verification, Medical Scheduling, Cash Receipting, Customer Service
Charlotte, North Carolina, United States · On-site
1004 - Design Center - Charlotte, NC Who We Are Vow’d Weddings is a different kind of wedding brand, and that starts with our people. Our rapidly growing team is a diverse mix of passionate individuals, aligned in buildi…
Skills: Styling, Customer Service, Relationship Building, Critical Thinking, Merchandising
Charlotte, North Carolina, United States · On-site
$85k–$110k/yr
Sr Business Integration Consultant The Business Integration Consultant supports the establishment of new business processes, and integrates the application of new processes with existing business processes. This job asse…
Skills: Process Design, Business Analysis, Contact Center Support, IVR Knowledge, AI Fundamentals
Charlotte, North Carolina, United States · On-site
Store - Charlotte - NorthLake, NC Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck …
Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Omni-channel Processing
Charlotte, North Carolina, United States · On-site
Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If …
Skills: Merchandising, Planogram Reading, Display Setup, Inventory Management, Pricing Accuracy
Charlotte, North Carolina, United States · On-site
$15/hr–$23/hr
7106 - Charlotte - 7700 Krefeld Dr, Charlotte, North Carolina, 28227 CarMax, the way your career should be! Position Overview As a Business Operations Associate, you will be the backbone of our store operations, ensuring…
Skills: Customer Service, Cash Management, Auditing, Data Entry, Microsoft Office
Charlotte, North Carolina, United States · On-site
7106 - Charlotte - 7700 Krefeld Dr, Charlotte, North Carolina, 28227 CarMax, the way your career should be! Position Overview As an Appraisal Specialist, you will play a vital role in delivering exceptional customer expe…
Skills: Customer Service, Data Entry, Verbal Communication, Active Listening, Multitasking
Charlotte, North Carolina, United States · On-site
7106 - Charlotte - 7700 Krefeld Dr, Charlotte, North Carolina, 28227 CarMax, the way your career should be! Position Overview As an Appraisal Specialist, you will play a vital role in delivering exceptional customer expe…
Skills: Customer Service, Data Entry, Verbal Communication, Active Listening, Multitasking
Charlotte, North Carolina, United States · On-site
$14/hr–$15/hr
Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behi…
Skills: Customer Service, Merchandising, Communication, Time Management, Teamwork
Charlotte, North Carolina, United States · On-site
$14/hr–$15/hr
Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behi…
Skills: Customer Service, Merchandising, Communication, Time Management, Teamwork
Charlotte, North Carolina, United States · On-site
Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If …
Skills: Merchandising, Planogram Reading, Display Setup, Inventory Management, Pricing Accuracy
Charlotte, North Carolina, United States · On-site
Snapshot Of Becoming Our Security Flex Officer: Company: EKG Security, Inc. Location: Charlotte, NC Pay: $20.00 per hour Job Type: Full-time Schedule: Must have open availability for all shifts: 1st, 2nd, and 3rd Service…
Skills: Roving Patrol, Customer Service, Incident Reporting, Crisis Prevention, Radio Operation
Charlotte, North Carolina, United States · Hybrid
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…
Skills: B2B Sales, Cold Calling, Account Management, Lead Generation, Social Selling
Charlotte, North Carolina, United States · On-site
Your Impact at Lowe’s As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You’ll unload deliver…
Skills: Freight Receiving, Stocking, Inventory Handling, Forklift Operation, Pallet Jack Operation
Charlotte, North Carolina, United States • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Investigate and resolve complex fraud alerts and claims across various payment channels to protect customers and company assets. Provide high-volume phone support to authenticate customers, mitigate risks, and collaborate with internal business groups.
Requires at least 2 years of customer service experience, with a preference for experience in fraud investigations or risk and control environments. Candidates must possess strong analytical skills and the ability to handle sensitive information in a fast-paced call center setting.
Wells Fargo is seeking a Senior Fraud & Claims Operations Representative within Consumer & Small Business Banking (CSBB) Operations. This role is part of the Fraud Alert Investigation & Resolution team, which plays a critical role in protecting Wells Fargo customers and the company from financial fraud.
In this position, you will investigate, research, and resolve a wide range of fraud alerts and claims, including those involving ATM, debit card, credit card, deposit/check, ACH, online banking, wire transfer, and other payment-related fraud. The team also handles complex cases involving identity theft, account takeover, relationship fraud, and fraudulent account origination activity.
Working in a fast-paced call center environment, team members partner closely with customers, branch teams, Personal Bankers, and other internal business groups when potential fraud is identified. Key responsibilities include reviewing suspicious activity, mitigating risk, assisting customers through the resolution process, conducting fraud investigations, and taking appropriate actions to protect customer accounts and Wells Fargo assets.
This team serves as a critical line of defense against fraud, helping to minimize financial losses while delivering exceptional customer service during sensitive and often urgent situations.
In this role, you will:
Required Qualifications:
Desired Qualifications:
141278-NC-CIC Customer Information Ctr 1525 W W T Harris Blvd CHARLOTTE, NC 28262-8522
Posting End Date:
8 Jul 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#DNP-INDWells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Relevant military experience is considered for veterans and transitioning service men and women. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.© 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
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There are currently 3,739 open customer service & support positions in Charlotte, NC listed on Clera. New openings are added daily as companies post roles.
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