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Full-time
high school, associate degree
Medical, Dental, Vision, 401k, Paid Time Off, Paid Holidays
Posted 10d ago
~40 hrs/week
Remote in Buffalo, New York, United States
Responsibilities
The coordinator assists patients and families in securing financial resources for pharmacy co-pays by navigating manufacturer and nonprofit assistance programs. They are responsible for maintaining accurate patient data and providing clear explanations of insurance benefits and coverage.
Requirements
Candidates must have a high school diploma or GED and at least one year of patient advocacy or assistance experience. Registration with the Board of Pharmacy is required as per state law.
Full job description
Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer.
Sign-On Bonus: $5,000 for employees starting before October 31, 2026.
Onco360 is continuing to grow, and we're seeking new team members. Join a mission-driven team making a difference in the lives of cancer patients.
Patient Financial Advocacy Coordinator / Patient Assistance Program – Onco360 Pharmacy Buffalo/Amherst, NY | Full-Time | Mon - Fri 11:30am to 8pm EST
SalaryStarting at $23.00/hr and up
Onco360, a leading oncology pharmacy, is seeking a Patient Financial Advocacy Coordinator. Candidate to live within commuting distance of our Buffalo pharmacy. Remote work possible after initial on-site training.
Company Benefits
Medical; Dental; Vision
401k opportunity
Paid Time Off and Paid Holidays
Tuition Reimbursement
Quarterly Incentive Bonus
Paid Volunteer Day
Referral Incentive Program
Company Paid Life Insurance; and Short/Long-Term Disability
Why Join Us?
A career with purpose: Help patients access life-saving medications.
Supportive culture: We value teamwork, respect, integrity, and passion.
Growth opportunities: We invest in your professional and personal development.
What You’ll Do
The Patient Financial Advocacy Coordinator is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient’s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.
How You’ll Do This
Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
Support applications for nonprofit and manufacturer assistance programs.
Provide clear explanations of insurance benefits and co-pay structures.
Maintain accurate patient demographic and insurance data in CPR+.
Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.
Onco360 is recognized as one of the nation's leading independent specialty pharmacies dedicated exclusively to oncology and rare disease patients. Through our comprehensive patient support programs, clinical expertise, and commitment to personalized care, we play a critical role in helping patients access, manage, and adhere to complex therapies while navigating the challenges associated with cancer treatment.
We focus on delivering specialized pharmacy services and improving the patient experience positioning us at the forefront of healthcare innovation. By collaborating with healthcare providers, pharmaceutical manufacturers, and patient communities, Onco360 is helping bridge the gap between therapeutic innovation and real-world patient outcomes.
In its focus to bring together the stakeholders involved in the cancer treatment process, Onco360 is advancing the continuum of oncology pharmaceutical care through patient advocacy, dispensing excellence, and the clinical experience and expertise that comes from its focus in oncology.
Onco360 is headquartered in Louisville, KY and dispenses nationally through its network URAC, ACHC, NAPB, and JCAHO accredited Oncology Pharmacies.
Offices: 13410 Eastpoint Centre Dr, Louisville, Kentucky 40223, US · 335 Bear Hill Road, Waltham, MA 02451, US · 140 John James Audubon Pkwy, Suite 101, Amherst, New York 14228, US · 1985 Marcus Ave suite 120, New Hyde Park, NY 11021, US · 4700 W Sam Houston Pkwy N, Suite 150, Houston, Texas 77041, US
Oncology PharmacyInsurance and Benefit InvestigationsSpecialty PharmacyOncology-Specific PharmacyIndependent Oncology PharmacyBoard Certified Oncology PharmacistsLimited Distribution MedicationsCancer CareOncology Specialty PharmacyMedication Therapy Management Programs
How many Customer Service & Support jobs are open in Buffalo, NY right now?
There are currently 998 open customer service & support positions in Buffalo, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Buffalo, NY?
Companies currently hiring include Starbucks, H&R Block, Allied Universal, M&T Bank, Seneca Gaming Corporation, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Buffalo, NY?
Yes — 92 of the 998 open customer service & support positions offer remote or hybrid work (35 remote, 57 hybrid).
How do I apply for Customer Service & Support jobs in Buffalo, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.