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$19/hr
Full-time
high school, associate degree
Medical insurance, Health savings account, Dental insurance, Vision insurance, Life insurance, Supplemental insurance
Posted 9d ago
~40 hrs/week
Responsibilities
The Legal Services Specialist will screen legal inquiries, manage client documentation in the MEDENT system, and coordinate legal service schedules. They will also assist with administrative tasks, track statistics for grants, and manage department petty cash.
Requirements
Candidates must have a high school diploma or GED, with an associate degree preferred. The role requires previous customer service experience and the ability to work independently.
Full job description
LEGAL SERVICES SPECIALIST
Jericho Road Community Health Center is actively seeking a Legal Services Specialist. This position is full-time, within the VIVE Department, working at our VIVE location.
Work with a Purpose
Jericho Road Community Health Center offers the opportunity to engage in a movement far larger than any one individual. We believe that we can all be people with positive influence. We influence each other, our clients and patients, our families and communities. We are part of a global team that influences the health and wellbeing of communities internationally. Every day, Jericho Road’s mission of caring for communities and advocating for systemic health equity guides us in our collective purpose. We are looking for individuals who share that goal and are committed to that service. As a federally qualified health center (FQHC), our organization’s mission is deeply rooted in making fundamental changes in the communities we serve, advocating for social justice and meeting people where they are. With global clinics across the world, the impact you make will transcend borders, with opportunities to engage in meaningful work at our Sierra Leone, Goma or Nepal global clinics.
Why Jericho: Jericho Road offers competitive pay and benefits including medical (single-high coverage paid in full by employer), HSA, dental, vision, employer paid life insurance benefit, supplemental insurances, tuition discounts, generous paid time off, the opportunity for global travel to our three global health clinics, and loan forgiveness for applicable positions. Jericho Road values both work and life. The option of a flexible 40-hour workweek is possible within certain teams.
Responsibilities:
Screen legal focused phone inquiries and direct messages appropriately
Screen email and phone inquiries and route resident referrals
Create profiles and enter documentation for enrolled clients in Electronic Medical Record MEDENT
Coordinate remote service inquiries for general information via phone/mail/email
Coordinate client files and schedule making in Electronic Medical Record (MEDENT)
Coordinate legal service schedule for client appointments, legal service staff, and outside organizational supports
Participate in legal clinics as per presenting need
Coordinate with the legal service staff for border and immigration-related services according to client needs
Ensure all actions, person conduct, and communications represent the organization in a highly professional manner at all times.
Receive and route messages or documents, to appropriate staff or clients
Track client statistics and coordinate with the Program Data Analyst
Collect service-related fees as appropriate
Manage legal department petty cash and discretionary purchasing
Assist Legal Services Manager and Legal Services Specialist with daily tasks or special projects
Have a working knowledge of how to operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Ability to function autonomously and discern when to seek direction, and when to make decisions.
Tracking reports and statistics for grants and board reports
Qualifications:
High school diploma or GED equivalent, Associate’s in relevant field of study preferred.
Additional languages, such as Spanish or French, is a strong asset.
Previous experience with phone and other customer service-based work.
Must be self-motivated and able to function independently and know when to seek direction from Supervisor.
Rate: $19.00 an hour. Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components.
Job postings are not intended to be an exhaustive list of duties. You will be expected to perform different tasks as necessitated or required by your role within the organization and the overall missional objectives of the organization.
Jericho Road is an Equal Opportunity Employer. We are an inclusive organization and actively promote equity of opportunity for all.
Providing opportunities for the underserved and marginalized to be healthy, educated, and whole.
Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
1997
Headquarters
Buffalo, NY
LinkedIn followers
2,844
At Jericho Road, our vision is for Buffalo to become a city with abundant opportunity for the under-served and marginalized to be healthy, educated, and whole.
Our mission is to provide wholistic healthcare for the underserved and marginalized communities in Buffalo and across the world in order to demonstrate the unconditional love of Jesus.
Offices: 184 Barton Street, Buffalo, NY 14213, US · 233 West Ferry, Buffalo, NY 14213, US · 301 14th Street, Buffalo, NY 14213, US · 248 W Ferry St, Buffalo, New York, US · 1021 Broadway, Floor 3, Buffalo, New York, US
Health and Family ServicesYouth and EducationAdult EmpowermentRefugee ServicesFinancial EducationCase ManagementFamily MedicineObstetrics and GynecologyPharmacyBehavioral Health
How many Customer Service & Support jobs are open in Buffalo, NY right now?
There are currently 998 open customer service & support positions in Buffalo, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Buffalo, NY?
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Are there remote or hybrid Customer Service & Support jobs in Buffalo, NY?
Yes — 92 of the 998 open customer service & support positions offer remote or hybrid work (35 remote, 57 hybrid).
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