AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
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AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
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AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
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AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Sales performance, Customer service, Team development, Operational oversight
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$16/hr–$17/hr
Full-time
Competitive pay, Medical plan, Dental plan, Vision plan, Exclusive discounts, 401(k) with company match
Posted 17d ago
Apply by Oct 10
~40 hrs/week
Responsibilities
The Parts Sales Manager is responsible for driving store sales performance and fostering a high-performing team to ensure exceptional customer service. This role involves operational oversight, team development, and executing store operations with excellence under the guidance of the Store Manager.
Requirements
Candidates must demonstrate strong leadership, integrity, and decision-making skills with the ability to work a flexible full-time schedule including nights and weekends. Previous experience in automotive retail and Automotive Service Excellence (ASE) certification are highly preferred.
Full job description
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.
As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.
Responsibilities
Leadership – Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
Communication – Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
Metrics Mindedness – Monitor sales goals, inventory accuracy, and performance standards to drive business success.
Process Orientation – Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
Parts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Safety & Compliance – Enforce PPE use, promote risk management practices, and uphold company safety standards.
Commercial Account Support – Assist in managing commercial and hub departments to support timely deliveries and customer needs.
Problem Solving – Resolve customer concerns and store operational issues swiftly, always upholding company policies.
Qualifications
What We’re Looking For
Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.
You’ll Go The Extra Mile If You Have
Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Automotive Retail: Previous experience in automotive retail
Certifications: Automotive Service Excellence (ASE) Certification
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
Benefits at AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.
All AutoZoners (Full-Time and Part-Time):
Competitive pay
Unrivaled company culture
Medical, dental and vision plans
Exclusive discounts and perks, including an AutoZone in-store discount
401(k) with company match and Stock Purchase Plan
AutoZoners Living Well Program for free mental health support
Opportunities for career growth
Additional Benefits for Full-Time AutoZoners:
Paid time off
Life, and short- and long-term disability insurance options
Health Savings and Flexible Spending Accounts with wellness rewards
Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.
We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.
Fair Chance:
An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.
As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 7,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories.
AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business.
Our team is connected by a deep commitment to our Pledge and Values, principles established more than thirty years ago that reinforce our priorities and team culture. In addition, we constantly innovate and aspire to best serve our customers, creating new and better tools, training and outreach to serve both DIY and the professional installer customers.
From in-store tools to E-Commerce, training and development to recognition, our team has the tools to help you grow your career at AutoZone. See where your drive can take you!
Offices: 123 South Front Street, Memphis, TN 38103, US
Automotive Replacement Parts & AccessoriesRetaileCommerceAutomotive Repair Softwareand OperationsE-CommerceSalesRetailAutomotive
How many Customer Service & Support jobs are open in Baltimore, MD right now?
There are currently 1,764 open customer service & support positions in Baltimore, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Baltimore, MD?
Companies currently hiring include CVS Health, BJ's Wholesale Club, John Hopkins University, Royal Farms, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Baltimore, MD?
Yes — 165 of the 1764 open customer service & support positions offer remote or hybrid work (83 remote, 82 hybrid).
How do I apply for Customer Service & Support jobs in Baltimore, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.