If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development o…
Skills: Technical support, Incident management, Ticketing systems, Windows troubleshooting, Mac troubleshooting
Lawn Chair Rental Crew Member (Seasonal/Part-Time)
Austin, Texas, United States · On-site
Entry level$230M raised
Description Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Gra…
Customer Service Rep(06593) - 2407 S Congress Ave Ste 200
Austin, Texas, United States · On-site
Entry level$1.3B raised
Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow …
Skills: Customer Service, Order Processing, Inventory Management, Basic Mathematics, Verbal Communication
Domino's
Customer Service Rep(06593) - 2407 S Congress Ave Ste 200
Austin, Texas, United States · On-site
Entry level$1.3B raised
Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow …
Skills: Customer Service, Order Processing, Inventory Management, Basic Mathematics, Verbal Communication
Domino's
Assistant Manager(06614)- 719 W. William Cannon Dr
Austin, Texas, United States · On-site
Mid level$1.3B raised
Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…
Skills: Judgment, Mathematics, Multitasking, Inventory Control, Cash Control
Domino's
Assistant Manager(06593) - 2407 S Congress Ave Ste 200
Austin, Texas, United States · On-site
Mid level$1.3B raised
Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…
Skills: Judgment, Mathematics, Multitasking, Inventory Control, Cash Control
REVELxp - Tailgate Game Day Staff, University of Texas
Austin, Texas, United States · On-site
Entry level
Description REVELxp is a premier sports hospitality company. We work with hundreds of colleges and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, pr…
Skills: Customer service, Hospitality, Event operations, Teamwork, Communication
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture’s cli…
Job DetailsJob Location: Austin, TX 78741Position Type: TemporaryEducation Level: High School Diploma/GEDJob Shift: Various ShiftsJOB PURPOSE: The Driver's primary responsibility is to safely and efficiently transport in…
Skills: Driving, Passenger safety, Vehicle maintenance, Customer service, Record keeping
Michaels Stores
Retail Customer Service Team Member - Seasonal
Austin, Texas, United States · On-site
Entry level
Store - AUS-LAKELINE, TX Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading…
About AlphaGraphics Downtown Austin AlphaGraphics Downtown Austin is a locally owned, premier marketing, digital print, and sign graphics shop. We are part of an interconnected family of four Central Texas AlphaGraphics …
Overview ADM Security Solutions is a division of Admiral Security Services. Admiral was established in 1976 and has consistently grown for over four decades. Today, we service hundreds of locations nationally, provide se…
Skills: Access Control, Customer Service, Multitasking, Microsoft Office, Security Reporting
Zinda Law Group, a rapidly growing, elite personal injury law firm, is looking for an Intake Specialist to join our growing team! Our Intake Specialists conduct fact-finding interviews with prospective clients to determi…
Skills: Bilingual, Spanish, Sales, Communication skills, Customer service
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
We engage the most inspired minds to do their best work wherever they work best—powering the freedom to create worldwide. WP Engine empowers companies and agencies of all sizes to build, power, manage, and optimize their…
Job Description Time Type: Part time Role Details: Time Type: Part Time Starting Pay: $16.50 / HR Job Location: 6200 Burleson Road, Austin, TX 78744 Job Summary: The Sales Associate will assist customers with purchasing …
Job Posting Title: Material Distribution Clerk II ---- Hiring Department: Document Solutions ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Non-Exempt from FLSA ---- Earliest Star…
Job DetailsLevel: ExperiencedJob Location: Longhorn Village - Austin, TX 78732Education Level: LicensedTravel Percentage: NoneJob Category: Health CareWho We Are: Voted Best of Austin in 2022, Longhorn Village is a Texas…
Overview Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in. Responsibilities DUTIES AN…
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$55k–$60k/yr
Full-time
high school
Medical plans, Short-term disability, Long-term disability, Life insurance, Dental insurance, Vision insurance
Posted 5d ago
~40 hrs/week
Responsibilities
The Enterprise Support & Solutions Administrator II is responsible for triaging, escalating, and resolving technical incidents and requests for internal platforms and tools. This role acts as a liaison between users and the IT, Product, and Engineering teams to ensure high-quality technical support and operational consistency.
Requirements
Candidates must have a high school diploma or GED and 2-3 years of experience in a fast-paced technical support environment. Proficiency in supporting Windows, Mac, and iOS devices, along with strong customer service and communication skills, is required.
Full job description
If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.
Who we are:
ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.
At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer:
Multiple medical plans including a high deductible, low cost health plan
Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
Generous paid time off options, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
Employee Stock Purchase Program with additional opportunities to earn stock in the Company
Retirement planning through the Company’s 401(k)
Who we are looking for:
The Enterprise Support & Solutions Administrator II supports the organization by triaging, escalating and resolving incidents and technical requests involving our internal platform, systems, and technology tools. This position plays a crucial role in ensuring user satisfaction, resolving technical issues, and contributing to the overall success of our IT support services. The Enterprise Support & Solutions Administrator II will be part of a team serving as a liaison between our internal users and the Business, Product & Engineering and Information Technology organizations.
What you will do:
Actively and consistently support all efforts to simplify and enhance the customer experience.
Monitor incoming Helpdesk tickets and accurately categorize and prioritize incidents
Provide first level, basic to intermediate technical support to users of ACV’s platforms, systems and associated technology tools; responding to support queries either in-person or remotely via phone, text message, email, chat and other remote support tools
Gather information to identify and assess the nature of incidents and problems
Record incidents in support ticketing system to maintain a log for escalation to other teams
Escalate complex issues to higher-level technical resources as needed
Develop and maintain documentation to facilitate self-service problem solving and process improvement
Utilize procedures and standards to ensure operational consistency on a nationwide basis and update documentation as required
Stay current with industry trends and emerging technologies to provide informed technical support.
Perform additional duties as assigned.
What you will need:
High School or GED - required
2 - 3 year(s) Industry experience in a fast-paced, high-energy environment
Ability to read, write, speak and understand English.
Experience supporting remote users over phone, email, chat and text
Experience supporting enterprise systems and applications with a 24/7 user base
Experience using and troubleshooting both Windows and Mac operating systems
Experience supporting mobile iOS devices, like iPhones and iPads
Demonstrated customer service skills, including the ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious
Ability to take ownership of user interactions and be proactive when dealing with user issues
Ability and desire to learn new technologies and skills
Ability to deal tactfully with persons in authority, co-workers, and members of the public
Familiarity with tools such as G-Suite, Okta, Slack, Zoom, Zendesk, PagerDuty, Jira, Mixpanel, or Instabug is a plus
Familiarity with ITIL standards and IT Security compliance standards and practices is a plus
#LI-AM3
Our Values
Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.
For information on our collection and use of your personal information, please see our Privacy Notice.
No immigration or work visa sponsorship provided for this position.
Compensation: The compensation range for this position’s base annual salary is listed in the "Job Details" section at the bottom of this posting. This position is eligible for additional compensation pursuant to ACV’s incentive compensation plan. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.
ACV is a high growth technology company that provides a vibrant digital marketplace for wholesale vehicle transactions and data services. ACV's marketplace called ACV Auctions offers transparent and accurate vehicle information to customers powered by technology innovations and data insights.
On a mission to build and enable the most trusted and efficient digital marketplaces for buying and selling used vehicles, ACV’s platform leverages data insights and technology to power its digital marketplace and data services, enabling dealers and commercial partners to buy, sell and value vehicles with confidence and efficiency. ACV’s network of brands includes ACV Auctions, ACV Transportation and ACV Capital within its Marketplace Products as well as True360, ACV Data Services and MAX Digital.
Offices: 640 Ellicott St, Buffalo, New York 14203, US · 20 Richmond Street East, Suite 600, Toronto, ON, Ontario M5C2R9, CA
How many Customer Service & Support jobs are open in Austin, TX right now?
There are currently 5,229 open customer service & support positions in Austin, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Austin, TX?
Companies currently hiring include Domino's, CVS Health, Goodwill Central Texas, Compass Group, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Austin, TX?
Yes — 586 of the 5229 open customer service & support positions offer remote or hybrid work (209 remote, 377 hybrid).
How do I apply for Customer Service & Support jobs in Austin, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.