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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$51k–$72k/yr
Full-time
high school, professional certificate
Health insurance, Holistic wellness programs, Fertility coverage, Adoption/surrogacy assistance, 401k match, Paid time off
Posted 2d ago
~40 hrs/week
Responsibilities
The Service Coordinator is responsible for planning, directing, and controlling operational resources to execute service agreements and repairs. This role involves dispatching technicians, managing project materials, and maintaining customer satisfaction through effective communication and coordination.
Requirements
Candidates must have a certificate or degree from a technical school with one year of experience, or a high school diploma with three years of related experience. Strong organizational skills, proficiency in Microsoft Office, and excellent customer service abilities are required.
Full job description
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
On-Site (5 days)
What's in it for you:
Trane in Austin is hiring for a Service Coordinator to join our team. In this role, you will be responsible for planning, coordinating, controlling, and directing activities of operational resources. Ultimately, this individual will coordinate the execution of service agreements and repair work. This includes procuring the appropriate labor and materials for work completion within financial standards. Customer interaction, communicating with the Field Technicians, and coordinating job priorities with Service Managers will be an everyday occurrence.
What you will do:
Coordinates service resources, dispatches and assigns team members to project.
Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.
Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians
Coordinates operations interaction with the Parts Department and Acquisition, as necessary.
Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
Generates work orders, reviews project paperwork, forwards project paperwork to Project Administrators, and generate various reports.
What you will bring:
Certificate/degree from college or technical school with one (1) year related experience and/or training; or three (3) years of related experience and/or training with HS Diploma/GED.
Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone.
Must be organized with the ability to multi-task and prioritize daily interruptions.
Strong attention to detail and enjoy working in fast paced environment.
Knowledge of Word, Excel, Outlook, and Windows.
Flexibility to work overtime/weekends, as required.
Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls preferred.Click Here
Annual Base Salary Range or Hourly Base Pay Range:
$51,078.33 - $71,750.00
Compensation Type:
Exception Hourly
Incentive Eligible:
No
Sales Commission Eligible:
No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Thrive at work and at home:
Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
Family building benefits include fertility coverage and adoption/surrogacy assistance.
401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
Educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.
Safety Sensitive Role:
No
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Thermo King pioneered transport refrigeration over 80 years ago, and today we continue innovating sustainable transport temperature control solutions with one goal in mind-improving quality of life for our customers.
Offices: 314 W 90th St, Bloomington, Minnesota, US
engineeringclimate controlsupply chainrefrigerationoperationsmarketingproduct marketingfinanceinformation technologiesmarine transport
How many Customer Service & Support jobs are open in Austin, TX right now?
There are currently 5,139 open customer service & support positions in Austin, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Austin, TX?
Companies currently hiring include Domino's, CVS Health, Goodwill Central Texas, Compass Group, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Austin, TX?
Yes — 589 of the 5139 open customer service & support positions offer remote or hybrid work (209 remote, 380 hybrid).
How do I apply for Customer Service & Support jobs in Austin, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.