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Skills: Logistics management, Transportation supervision, Team leadership, Performance management, Customer service
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Recreation Specialist (Aurora Center for Active Adults)
Aurora, Colorado, United States · On-site
$51k–$64k/yr
Mid level$51K raised
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Our Seasonal Sales Partners engage with customers and create an exceptional in-store experience. They embody Boot Barn's Mission, Vision and Values in their words and actions while demonstrating selling and service exper…
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Full-time
Paid vacation, Holidays, Flexible days, Paid sick time, 401(k) retirement savings plan, Employee stock purchase plan
Posted 14d ago
Apply by Sep 30
~40 hrs/week
Responsibilities
The Import Transportation Supervisor is responsible for mentoring team members, managing administrative tasks, and ensuring high levels of employee satisfaction and retention. They also oversee operational efficiency, customer engagement, and financial profitability for the department.
Requirements
Candidates must have at least 2 years of industry-specific experience and possess strong market and product knowledge. Effective interpersonal, communication, and computer skills are required, along with a proven supervisory attitude.
Full job description
Company Description
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order and risk management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
18,000 trained professionals
300+ locations worldwide
Fortune 500
Globally unified systems
At Expeditors, we recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within—more than 27 percent of our staff of 17,000 employees has been at Expeditors 10 years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs—they’re chances to grow, thrive, and do what you love.
Responsible for timely annual performance review and development maps for team members
Ensure team members complete mandatory trainings prior to due date
Administrative management of DayForce, IDM, Overtime and Vacation
Drive team morale and reallocate workload accordingly to ensure employee satisfaction and retention
Customer
Take an active role in the successful transition of new business/ updates to existing business
Regularly attend, and actively participate in customer facing engagements
Conduct 2 customer calls per week, and log in CRM
Conduct root cause analysis and corrective action plan with customers and account stakeholders
Stay apprised of market conditions, and proactively communicate impact to customers
Operations
Ensure cross-training among the team in order to support team coverage
Take an active role to support their manager, and act as the escalation point
Monitor workboard for the team, and adjust the daily plan accordingly
Understand department process flow relative to OPA requirement
Constantly and continuously look for areas of improved efficiency with an emphasis around digitalization
Understand and take action to resolve anything in red or “at risk” of missing global expectations
Ensure compliance to company policies and external regulations
Proactively communicate with the team to ensure awareness and understanding of policies and regulations
Professionally represent Expeditors to our customers, service providers, and government agencies
Finance
Ongoing review of provisions and A/R, resulting in zero reserve
Ensure revenue recognition and timely action on provisions
Understand and drive profitability at the customer and department level
Produce customer P&L’s on monthly basis
Understanding of P&L, including review of monthly expenses
EXPECTATIONS:
Measure adoption of technology within the team and drive continuous improvement
Pursue industry certifications, Expeditors’ Leadership Platform and Leader-Leader model
Regularly request additional responsibilities to support the team and the department
Qualifications
2 years of industry specific qualification (country specific)
Good market and product knowledge
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Good computer skills (Excel, Word)
Proven supervisory attitude
Additional Information
Expected base salary: $57,000.00
Eligible for bonus
Expeditors offers excellent benefits:
Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
Holidays (10)
Flexible Days (2)
Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
401(k) Retirement Savings Plan with employer match
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Founded
1979
Headquarters
Bellevue, Washington
LinkedIn followers
558,677
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 locations in 100+ countries on six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.
We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.
To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.
At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
Offices: 3545 Factoria Blvd SE, Bellevue, Washington 98006, US · 1 Ascot Road, Middlesex, England TW14-8QH, GB · Cargo Mega Terminal Building, Office 5097, Dubai, Cargo Village P.O.Box: 60844, AE · 61 Alps Ave, Singapore, 49, SG · No. 1, Lane 128, Linhong Road, Shanghai, Changning District 200335, CN
How many Customer Service & Support jobs are open in Aurora, CO right now?
There are currently 1,163 open customer service & support positions in Aurora, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Aurora, CO?
Companies currently hiring include Kroger, Lowe's Companies, Inc., Domino's, Starbucks, H&R Block, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Aurora, CO?
Yes — 40 of the 1163 open customer service & support positions offer remote or hybrid work (20 remote, 20 hybrid).
How do I apply for Customer Service & Support jobs in Aurora, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.