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$15/hr–$18/hr
Entry level$4.9B raised
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Carters Inc.
Seasonal Associate
Aurora, Colorado, United States · On-site
$14/hr–$16/hr
Entry level$575M raised
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter’s Careers. As a Seasonal Associate, you will be the first …
Skills: Customer service, Communication, Multitasking, Point of sale, Retail operations
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Full-time
high school
401k, Medical, Dental, Vision, Life insurance, Disability
Posted 8d ago
Apply by Sep 18
~40 hrs/week
Responsibilities
The Front Office Associate provides fast and friendly customer service while accurately processing sales and service transactions at the cash register. They are also responsible for handling customer issues on the sales floor and assisting with merchandise support tasks.
Requirements
Candidates must possess strong interpersonal skills, a professional appearance, and the ability to use technology such as iPads and Excel. The role requires physical stamina for standing, walking, and lifting items weighing between 8 and 50 pounds.
Full job description
The Front Office Associate plays a critical customer service role by providing customers with fast, friendly, accurate service. They are responsible for providing excellent customer service, efficiently and accurately completing sales and service transactions at the cash registers, as well as handling customer issues that may arise on the sales floor.
Pay: $18/HR, Weekly Pay.
Job Requirements
Able to adhere to the AFW asset protection policies and identify and prevent fraud.
Professional Appearance.
Knowledge of our company values of accountability, honesty, and safety for our employees and customers.
Positive attitude with strong interpersonal skills.
Coordinate and work effectively with multiple departments to continuously improve processes, maximize efficiency, and exceed customer service expectations.
Ability to apply technology, including Ipads, storis, excel, and Windows.
Qualifications
Commitment to AFW’s safety policies and procedures and ability to promote awareness.
Takes ownership of enhancing the customer experience.
Addresses customer complaints and resolves problems as needed.
Partners with selling and sales support associates to provide superior customer service (i.e., assist customers and answer phones).
Leverages technology to facilitate the customer experience.
Completes customer transactions accurately and efficiently at point-of-sale.
Executes consistent operational and selling processes (i.e., credit application process).
Educates customers and employees on our Satisfaction Guaranteed return policy.
Assists in resolving fundamental customer issues.
Assists with merchandise support tasks (i.e., maintenance, straightening merchandise).
Uses primary internet navigation to access and print information/reports.
Basic reading, arithmetic, writing, and oral communication skills.
Responding to public address system announcements.
Identifying and reading reports, tickets, and UPC labels.
Requires recognizing, identifying, and using merchandise and necessary reports.
Physical Requirements
Long periods of sitting and standing.
Concrete Flooring
Exposure to fluorescent lighting.
Requires constant use of arms, hands, fingers, eyes, legs, and back
The Front Office Associate position requires lifting, gripping, bending, kneeling, stooping, and moving for 8 hours or more daily.
Requires the ability to move around the store and maneuver merchandise when necessary, must be able to stand/walk, and regularly requires lifting/handling/carrying material or equipment of moderate weight (8-50 pounds).
You'll need to pass a pre-employment drug screen and background check upon the job offer.
American Furniture Warehouse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics
American Furniture Warehouse is a retailer of home furnishings, operating in Colorado, Arizona, and Texas. With more than 3200 employees, we pride ourselves on our ability to offer value and service to our customers. When you join AFW you become part of a professional, customer service oriented company.
AFW is seeking highly motivated, energetic, hardworking candidates to join our team.
AFW offers highly competitive pay and a full benefits package that includes 401k, medical, dental, vision and a host of voluntary programs including life insurance, disability, all at affordable rates.
Related keywords
Front OfficeCashierCustomer ServicePoint-of-saleRetailAsset ProtectionFraud PreventionIpadExcelWindowsInventory ManagementCommunicationArithmeticSafety PoliciesMerchandise SupportTransaction Processing
Bringing you the best prices and widest selection of furniture and home decor since 1975!
Industry
Furniture and Home Furnishings Manufacturing
Company size
1,001-5,000 employees
Founded
1975
Headquarters
Englewood, CO
LinkedIn followers
19,180
American Furniture Warehouse is a family-owned business and one of the top retail furniture companies in the United States. Customers enjoy the largest selection of quality, stylish home furnishings, and accessories at the lowest prices anywhere, anytime. American Furniture Warehouse keeps costs low, so customers enjoy not only unmatched quality but also unbeatable savings on brand-name furniture. They have 16 locations throughout Colorado and Arizona, and Texas, and ship nationwide. Shop in-stores or online at AFW.com.
Offices: 8820 American Way, Englewood, CO 80227, US · 8501 Grant St., Thornton, CO 80229, US · 2805 Chestnut St., Colorado Springs, Co 80907, US · 4700 South Power Road, Gilbert, Arizona 85296, US · 10550 Jake Jabs Blvd., Firestone, CO 80504, US
How many Customer Service & Support jobs are open in Aurora, CO right now?
There are currently 1,163 open customer service & support positions in Aurora, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Aurora, CO?
Companies currently hiring include Kroger, Lowe's Companies, Inc., Domino's, Starbucks, H&R Block, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Aurora, CO?
Yes — 38 of the 1163 open customer service & support positions offer remote or hybrid work (19 remote, 19 hybrid).
How do I apply for Customer Service & Support jobs in Aurora, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.