Customer Service & Support Jobs in Athens, Greece (Now Hiring) — 295 open — Page 8

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

As a Shop Manager you will report to the Own Shops Supervisor and you will be accountable for the effective daily operation of the store, in accordance with the company’s overall sales strategy.  

Key Accountabilities:  

• Drive store profitability through the achievement of sales and performance targets while leading, motivating, and inspiring employees to deliver both qualitative and quantitative results. 
• Ensure full compliance with all company policies, procedures, and operational standards. 
• Initiate and implement improvements to enhance overall store operations and performance. 
• Effectively meet and exceed customer needs through high-quality service delivery. 
• Develop and maintain strong relationships with shop customers and the local community, ensuring timely, professional, and effective resolution of customer issues and complaints.

Who you are

• Bachelor’s Degree in Business Administration, Marketing, Economics or related field, with excellent written and verbal command of Greek and English 
• At least 4 years of working experience in a sales position 
• Exhibit strong stakeholder management and relationship-building capabilities, contributing collaboratively to a team-driven, innovative, and forward-thinking culture. 
• High degree of flexibility with proven problem identification, handling, and resolution capabilities 
• Monitoring and reporting sales performance results 
• Demonstrating strong understanding and effective use of new technologies and emerging trends 

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Award-winning work environment -certified #1 Top Employer in Greece 
• Competitive pay, bonus & remuneration package 
• Private Health & Medical Insurance  
• Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love 
• Unlimited access to learning resources and trainings 
• Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service  
• Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services 
• Extra days off: Vodafone Day, Family Day, Volunteering Day  
• Special employee offers and discounts

#LI-Onsite #Vodafonespirit #Togetherwecan

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.