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Customer Service & Support Jobs in Piraeus, Greece (Now Hiring) — 17 open

Alpha Bank logoAlpha Bank

Digital Communications Specialist

Piraeus, Attica, Greece · Hybrid

Mid level

At Alpha Bank we are shaping the future of banking in Greece. Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers. We unders…

Skills: Digital Communications, Customer Acquisition, Customer Retention, Multi-channel Campaign Management, Content Design

KFC GREECE logoKFC GREECE

Προσωπικό Εστίασης (KFC ΠΕΙΡΑΙΑ)

Piraeus, Attica, Greece · On-site

Entry level

Η οικογένεια των KFC μεγαλώνει και σε θέλει κοντά της! 🌟 Αναζητούμε προσωπικό εστίασης για το KFC του Πειραιά. Αν είσαι έτοιμος να γίνεις μέλος μιας δυναμικής ομάδας, διάβασε παρακάτω! Απαραίτητα Προσόντα Δυνατότητα για…

Skills: Teamwork, Customer Service, Passion for Food, Adaptability, Professionalism

ALTEX S.A. logoALTEX S.A.

Πωλητές/ Πωλήτριες Πειραιάς

Piraeus, Attica, Greece · On-site

Mid level

Περιγραφή εταιρείας Η Funky Buddha, σήμα της εταιρείας Αltex S.A., που δραστηριοποιείται στο χώρο της σύγχρονης ανδρικής και γυναικείας ένδυσης, στο πλαίσιο της δυναμικής της ανάπτυξης, ζητά πωλητές/πωλήτριες για μερική …

Skills: Customer Service, Sales, English Language, MS Office, Cashier Management

nomadify logonomadify

German Speaking Customer Experience Specialist

Piraeus, Attica, Greece · On-site

$975/hr–$1k

Entry level

German Speaking Customer Experience Specialist Location: Greece For an international company based in Greece, we are looking for German-speaking team members. Key Responsibilities: Manage customer inquiries via phone, e-…

Skills: German Fluency, English Proficiency, Customer Support, Communication Skills, Problem Solving

nomadify logonomadify

Customer Experience Specialist - Italian Speaking

Piraeus, Attica, Greece · On-site

$975/hr–$1k

Entry level

Customer Experience Specialist - Italian Speaking Location: Greece For an international company based in Greece, we are looking for Italian-speaking team members. Key Responsibilities: Manage customer inquiries via phone…

Skills: Italian Fluency, English Proficiency, Customer Support, Communication Skills, Problem Solving

nomadify logonomadify

French Speaking Customer Solutions Associate

Piraeus, Attica, Greece · On-site

$975/hr–$1k

Entry level

French Speaking Customer Solutions Associate Location: Greece For an international company based in Greece, we are looking for French-speaking team members. Key Responsibilities: Manage customer inquiries via phone, e-ma…

Skills: French Fluency, English Proficiency, Customer Support, Communication Skills, Problem Solving

Public Group logoPublic Group

Εποχική απασχόληση "Back to school" Public, Πειραιάς

Piraeus, Attica, Greece · On-site

Entry level$57M raised

Γιατί να γίνεις μέλος της ομάδας μας; Επειδή δεν είναι απλά μια δουλειά στο Retail, είναι η ιστορία σου! Η σχολική χρονιά ξεκινά και η πορτοκαλί ομάδα ετοιμάζεται! Για την έναρξη της νέας σχολικής περιόδου, αναζητούμε επ…

Skills: Teamwork, Positive Energy, Customer Service, Willingness to Learn, Enthusiasm

Kotsovolos-Κωτσόβολος logoKotsovolos-Κωτσόβολος

Σύμβουλος Πωλήσεων - Πειραιάς

Piraeus, Attica, Greece · On-site

Entry level

Στην Κωτσόβολος πιστεύουμε στη μοναδικότητά σου και σε όλα όσα έχεις να προσφέρεις! Εδώ, δημιουργείς το δικό σου ρεύμα! Τα νούμερά μας 3.000+ Άνθρωποι | 100+ Καταστήματα | 2 Logistics Centers – 77.000 τ.μ. | 2 Τηλεφωνικά…

Skills: Sales, Communication, Technology Passion, Collaboration, Customer Experience

Jumbo SA logoJumbo SA

Πωλητές / τριες , Ταμίες | Κατάστημα JUMBO Λιμάνι Πειραιά

Piraeus, Attica, Greece · On-site

Entry level

Πωλητές/τριες, Ταμίες | Κατάστημα JUMBO Λιμάνι Πειραιά Το JUMBO μία από τις πιο δυναμικές και αναγνωρίσιμες αλυσίδες λιανικής συνεχίζει να αναπτύσσεται και να ενισχύει τις ομάδες του με ανθρώπους που θέλουν σταθερότητα κ…

Skills: Sales, Cashiering, Teamwork, Consistency, Adaptability

Kotsovolos-Κωτσόβολος logoKotsovolos-Κωτσόβολος

Σύμβουλος Πωλήσεων - Πειραιάς

Piraeus, Attica, Greece · On-site

Entry level

Στην Κωτσόβολος πιστεύουμε στη μοναδικότητά σου και σε όλα όσα έχεις να προσφέρεις! Εδώ, δημιουργείς το δικό σου ρεύμα! 📈 Τα νούμερά μας 3.000+ Άνθρωποι | 100+ Καταστήματα | 2 Logistics Centers – 77.000 τ.μ. | 2 Τηλεφων…

Skills: Sales, Communication, Technology Passion, Collaboration, Customer Experience

ALTEX S.A. logoALTEX S.A.

Πωλητές/ Πωλήτριες Factory Outlet Πειραιώς

Piraeus, Attica, Greece · On-site

Mid level

Περιγραφή εταιρείας Η Funky Buddha, σήμα της εταιρείας Αltex S.A., που δραστηριοποιείται στο χώρο της σύγχρονης ανδρικής και γυναικείας ένδυσης, στο πλαίσιο της δυναμικής της ανάπτυξης, ζητά πωλητές/πωλήτριες για μερική …

Skills: Customer Service, Sales, English Language, MS Office, Cashier Management

Mellon Technologies logoMellon Technologies

Sales Operations Specialist

Piraeus, Attica, Greece · Hybrid

Entry level

Mellon Technologies, the parent company of Mellon Group of Companies, was founded in 1994 in Athens. Our offering consists of specialized technology solutions, contact centre and business process outsourcing services, to…

Skills: Sales Operations, Sales Forecasting, Contract Administration, ERP, CRM

Public Group logoPublic Group

Ταμίας Καταστήματος (Μερική Απασχόληση), Public+Home Πειραιάς

Piraeus, Attica, Greece · On-site

Entry level$57M raised

Γιατί να γίνεις μέλος της ομάδας μας; Επειδή δεν είναι απλά μια δουλειά στο Retail, είναι η ιστορία σου! 🗃️ Περιγραφή Θέσης: Ως Ταμίας (μερική απασχόληση), μεριμνάς για την ορθή εκτέλεση συναλλαγών, την επάρκεια των ανα…

Skills: Customer Service, Cash Handling, Transaction Processing, Teamwork, Flexibility

TaskUs logoTaskUs

Talent Acquisition Specialist

Piraeus, Attica, Greece · On-site

Mid level$879M raised

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…

Skills: Full-cycle Recruitment, Sourcing, Screening, Candidate Negotiation, High-volume Recruiting

Mercier Consultancy logoMercier Consultancy

Greek Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation

Piraeus, Attica, Greece · On-site

Entry level

Mercier Consultancy MD is excited to offer a position for a Greek Speaking Customer Service Agent to work in Bulgaria with the benefit of paid relocation. Join our dynamic team and provide outstanding support to Greek-sp…

Skills: Greek Fluency, English Proficiency, Customer Service, Problem Solving, CRM Systems

TaskUs logoTaskUs

Community Ambassador

Piraeus, Attica, Greece · On-site

Mid level$879M raised

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…

Skills: Interpersonal Communication, Community Engagement, Public Relations, Active Listening, Organizational Skills

LPP Greece logoLPP Greece

Shift Leader (Βοηθός Υπευθύνου Καταστήματος) - Piraeus Top Park

Piraeus, Attica, Greece · On-site

$1k–$1k/mo

Mid level

Στην SINSAY μέλος της LPP, αναζητάμε SHIFT LEADER (ΒΟΗΘΟ ΥΠΕΥΘΥΝΟΥ ΚΑΤΑΣΤΗΜΑΤΟΣ) για το κατάστημά μας στο εμπορικό πάρκο Top Park, στον Πειραιά. ΣΧΕΤΙΚΑ ΜΕ ΕΜΑΣ Η LPP S.A. είναι μία από τις μεγαλύτερες εταιρείες μόδας στ…

Skills: Team Management, Customer Service, Visual Merchandising, Inventory Management, Sales Analysis

Alpha Bank logo

Digital Communications Specialist

Alpha Bank

Piraeus, Attica, Greece • Hybrid

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Mid level

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  • Full-time
  • bachelor degree, postgraduate degree
  • Friendly And Collaborative Working Environment, Learning And Continuous Development, Flexible Working Options, Competitive Salary And Benefits
  • Posted 2d ago
  • Apply by Jul 17
  • ~40 hrs/week

Responsibilities

The role involves managing multi-channel digital campaigns to drive the adoption and retention of e-Banking services for retail and business customers. It also includes creating educational tools and managing customer queries to ensure a seamless digital experience.

Requirements

Candidates need a Bachelor's degree in Communications, Marketing, or a related field, with at least three years of experience in services or finance. Proficiency in MS Office and fluency in both English and Greek are required.

Full job description

 

At Alpha Bank we are shaping the future of banking in Greece.

 

Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers.

 

  • We understand our Customers’ needs and design experiences around them.
  • We work in partnership and invite diversity of skills and perspectives.
  • We are forward-thinking and drive continuous improvement.
  • We make things happen; we execute quickly and focus on what is essential.

 

If you are a change enthusiast who sets ambitious goals and works with a sense of purpose, we want to get to know you!

 

Join our team #AlphaBank

 

#WeAreAlpha #EnablingProgress #AlphaCulture #ValuesThatLead #OneTeamOnePurpose

 

Purpose


As a Digital Communications Specialist you will be responsible for supporting and engaging both internal and external Customers by providing information and training on e-Banking, encouraging the adoption of digital channels, and contributing to the acquisition of new users and the retention of existing retail and business e-Banking customers.

What you will be doing 

 

•     Coordinate the execution of targeted multi-channel customer campaigns and actively contribute to the development of automated and ad hoc promotional initiatives aimed at strengthening customer acquisition and retention of Retail and Business e-Banking Customers. 
•     Promote Bank’s digital channels, products and services across internal platforms (Intranet), the corporate website and social media in collaboration with relevant Divisions, ensuring consistency of presence and messages.
•     Coordinate the design and implementation of communication and promotional content across digital channels in collaboration with relevant business units to ensure consistency and alignment with key priorities.
•     Evaluate the effectiveness of communications based on digital engagement metrics and propose improvement actions where needed.
•     Manage the design and delivery of a diverse range of learning tools such as e-learning courses, interactive multimedia content, step-by-step user guides, and other educational resources to effectively support both employees and customers in their digital journeys.
•     Manage and respond to customer queries across various contact points regarding the functionality, usage, and troubleshooting of the Bank’s digital services, ensuring a seamless and informed customer experience.

 

What you need to have

 

•    A Bachelor’ s degree in Communications, Marketing, Digital or relevant field.
•    A Master’ s degree in related field is preferred.
•    At least three (3) years of working experience in a relevant position in a services business or in the financial sector 
•    Strong communication and collaboration skills.
•    Solid analytical thinking and creative problem-solving skills.
•    Attention to detail. 
•    A Customer-centric mindset and a passion for improving Customer experiences. 
•    Proficient use of the MS Office suite (especially Excel and PowerPoint).
•    Excellent command of the English and Greek languages (written and spoken).

 

Applications will be acknowledged and treated in utmost confidence.

 

 

What we offer

 

It’s all about our people. At Alpha Bank, you will enjoy:

 

  • A friendly and collaborative working environment that supports taking initiative and action
  • A culture that centers around learning and continuous development and encourages everyone to bring their best self to work
  • The opportunity to challenge your thinking through your participation in complex tasks and transformation projects
  • Being part of a large organization with a leading role in the Greek economy and a strong presence in the community
  • Flexible working options
  • A competitive salary and benefits

 

All applications will be acknowledged and treated in utmost confidence.

Related keywords

E-bankingDigital ChannelsCustomer AcquisitionCustomer RetentionMulti-channel CampaignsIntranetSocial MediaDigital Engagement MetricsE-learningMultimedia ContentUser GuidesRetail BankingBusiness BankingCustomer ExperienceMS ExcelMS PowerPoint

About Alpha Bank

LinkedInVisit site
Industry
Banking
Company size
10,001+ employees
Headquarters
Athens
LinkedIn followers
174,907

Our purpose at Alpha Bank is to enable progress in life and business for a better tomorrow, by integrating finance seamlessly into our customers’ lives. Since 1879, when J.F. Costopoulos founded Alpha Bank, our success is rooted in the relationships of trust we maintain with our customers. Today, we look to the future and aspire to be recognized as a reliable partner that helps businesses evolve and succeed in the green and digital economy, as well as an enabler of inclusive progress for our people, customers and communities. Join us on this journey.

Offices: 40 Stadiou Str., Athens, 10564, GR

Retail bankingElectronic BankingSMEs and Corporate BankingAsset management and Private BankingInvestment BankingBrokerageand Real Estate ManagementFinanceBankingFinancial Services
View all jobs at Alpha Bank

Frequently asked questions

How many Customer Service & Support jobs are open in Piraeus, Greece right now?

There are currently 17 open customer service & support positions in Piraeus, Greece listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Piraeus, Greece?

Companies currently hiring include nomadify, ALTEX S.A., Kotsovolos-Κωτσόβολος, Public Group, TaskUs, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Piraeus, Greece?

Yes — 2 of the 17 open customer service & support positions offer remote or hybrid work (0 remote, 2 hybrid).

How do I apply for Customer Service & Support jobs in Piraeus, Greece?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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