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Jobs at Eco Plus Solutions AB (Now Hiring) — 118 open

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Mandarin Speaking Customer Advisor (on-site)

Penang, Malaysia · On-site

Entry levelVisa sponsorship

Are you passionate about the fast-paced world of travel, dining, or tech booking platforms? We are seeking enthusiastic, customer-centric Mandarin-Speaking Customer Experience Advisors to join our growing team in the bea…

Skills: Mandarin Fluency, English Proficiency, Customer Experience, Omnichannel Support, Booking Management

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Conseiller Back Office Francophone (on-site)

Gondomar, Portugal · Hybrid

Entry level

Note importante : Profils résidant déjà sur place uniquement. Aucun accompagnement au déménagement n'est pris en charge. On-site: Conseiller Back Office Francophone – Porto Votre langue maternelle ou de prédilection est …

Skills: French C1/C2, English B2, CRM Software, Written Communication, Customer Relationship Management

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Cantonese Speaking Customer Advisor (on-site)

Penang, Malaysia · On-site

Entry levelVisa sponsorship

Are you passionate about the fast-paced world of travel, dining, or tech booking platforms? We are seeking enthusiastic, customer-centric Cantonese-Speaking Customer Experience Advisors to join our growing team in the be…

Skills: Cantonese Fluency, Traditional Chinese Literacy, English Proficiency, Customer Experience, Omnichannel Support

Eco Plus Solutions AB logoEco Plus Solutions AB

Cantonese Speaking Customer Advisor (on-site)

Kuala Lumpur, Kuala Lumpur, Malaysia · On-site

Entry levelVisa sponsorship

Are you eager to launch a dynamic career in the booming digital travel and lifestyle sector? We are actively seeking energetic, communication-driven Cantonese-Speaking Customer Success Specialists to join our multicultur…

Skills: Cantonese Fluency, Traditional Chinese Writing, English Proficiency, Customer Success, Conflict Resolution

Eco Plus Solutions AB logoEco Plus Solutions AB

Mandarin Speaking Customer Advisor (on-site)

Kuala Lumpur, Kuala Lumpur, Malaysia · On-site

Entry levelVisa sponsorship

Are you eager to launch a dynamic career in the booming digital travel and lifestyle sector? We are actively seeking energetic, communication-driven Mandarin-Speaking Customer Success Specialists to join our multicultura…

Skills: Mandarin Fluency, English Proficiency, Customer Success, Conflict Resolution, CRM Database Management

Eco Plus Solutions AB logoEco Plus Solutions AB

Conseiller Back Office Francophone (on-site)

Vila Nova de Gaia, Portugal · Hybrid

Entry level

Note importante : Candidats locaux uniquement. Aucun pack de relocalisation n'est proposé. On-site: Conseiller Back Office Francophone – Porto Vous maîtrisez le français et souhaitez donner un nouvel élan à votre carrièr…

Skills: French Proficiency (C1/C2), English Proficiency (B2), CRM Tools, Email Support, Live Chat Support

Eco Plus Solutions AB logoEco Plus Solutions AB

Conseiller Back Office Francophone (on-site)

Santa Maria da Feira, Portugal · Hybrid

Entry level

Note importante : Ce poste s'adresse exclusivement aux personnes résidant déjà sur place. Aucun budget de déménagement n'est prévu. On-site: Conseiller Back Office Francophone – Porto Le français est votre langue forte e…

Skills: Written French, English Proficiency, Customer Relationship Management Tools, Multi-tasking, Data Validation

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Conseiller Back Office Francophone (on-site)

Valongo, Portugal · Hybrid

Entry level

Note importante : Poste ouvert exclusivement aux résidents locaux. Les frais de déménagement ou d'installation ne sont pas pris en charge. On-site: Conseiller Back Office Francophone – Porto Vous possédez une parfaite ai…

Skills: French Writing, English Proficiency, CRM Navigation, Written Communication, Attention To Detail

Eco Plus Solutions AB logoEco Plus Solutions AB

Conseiller Back Office Francophone (on-site)

Cidade da Maia, Portugal · Hybrid

Entry level

Note importante : Opportunité réservée uniquement aux talents locaux déjà établis dans la région. Aucune aide financière au déménagement n'est accordée. On-site: Conseiller Back Office Francophone – Porto Vous avez une e…

Skills: French Proficiency (C1/C2), English Proficiency (B2), CRM Software, Written Communication, Analytical Thinking

Eco Plus Solutions AB logoEco Plus Solutions AB

German Speaking Technical Lead Support (Hybrid)

Munich, Bavaria, Germany · Hybrid

$60k–$75k/yr

Senior

Work Location: Munich or Büchenbach, Germany (Flexible hybrid model with up to 4 days of remote work)Compensation: €60,000 – €75,000 annually, plus a comprehensive benefits packageRequired Experience: 5+ years of relevan…

Skills: Technical Support Leadership, Windows Server, SQL Databases, PACS, DICOM

Eco Plus Solutions AB logoEco Plus Solutions AB

Product Manager (Remote in Germany)

Potsdam, Brandenburg, Germany · Remote Solely

$54k–$60k/yr

Mid level

Our client is an innovative, top-tier Shopify agency driven by a singular objective: "Making E-Commerce Easy." They excel at transforming complex technical bottlenecks into sustainable scaling opportunities for high-grow…

Skills: Product Management, Product Ownership, Agile Development, Data Analysis, User Discovery

Eco Plus Solutions AB logoEco Plus Solutions AB

Arabic Speaking Customer Advisor (on-site)

Lisbon, Portugal · On-site

Entry level

*** Only for candidates based in Portugal, relocators are not accepted*** Are you a natural communicator who thrives in a fast-paced environment? We are seeking a dynamic, solution-oriented Arabic-speaking Customer Suppo…

Skills: Arabic Fluency, English Proficiency, Customer Support, Omnichannel Support, Technical Troubleshooting

Eco Plus Solutions AB logoEco Plus Solutions AB

Danish Speaking Content Moderator (on-site)

Lisbon, Portugal · On-site

Entry level

As a Content Moderator, you will be the frontline guardian of the digital world. You will review, analyze, and moderate user-generated content (videos, comments, and images) to ensure it aligns with community guidelines …

Skills: Danish Fluency, English Proficiency, Content Moderation, Policy Enforcement, Data Security

Eco Plus Solutions AB logoEco Plus Solutions AB

Polish Speaking Customer Advisor (Remote in Portugal)

Lisbon, Portugal · Remote Solely

Entry level

*** This role is remote in Portugal only*** Are you a tech fan who loves giving people great service? Do you enjoy helping others navigate software, apps, and ecosystems? We are looking for enthusiastic Polish speakers t…

Skills: Polish Fluency, English Proficiency, Technical Troubleshooting, Customer Support, Account Security Management

Eco Plus Solutions AB logoEco Plus Solutions AB

Italian Speaking Content Moderator (on-site)

Lisbon, Portugal · On-site

Entry level

Are you passionate about social media, trending content, and online safety? We are seeking a dynamic, detail-oriented Italian-speaking Content Moderator to join our fast-growing team in the vibrant city of Lisbon. In thi…

Skills: Italian Fluency, English Proficiency, Content Moderation, Policy Enforcement, Trend Monitoring

Eco Plus Solutions AB logoEco Plus Solutions AB

Turkish Speaking Customer Advisor (on-site)

Lisbon, Portugal · On-site

Entry level

*** Only residents of Portugal accepted for the role*** Are you ready to represent one of the world's most influential and dynamic social media and digital tech ecosystems? We are looking for an enthusiastic, communicati…

Skills: Turkish Fluency, English Proficiency, Customer Service, Troubleshooting, Digital Marketing

Eco Plus Solutions AB logoEco Plus Solutions AB

Icelandic Speaking Customer Advisor (Hybrid)

Barcelona, Catalonia, Spain · Hybrid

Entry level

Here is an expanded and more detailed version of the job description, keeping all restricted details strictly omitted. Position Overview We are looking for a customer-centric and solution-driven Icelandic-speaking Custom…

Skills: Icelandic Proficiency, English Proficiency, Customer Service, Conflict Resolution, Office 365

Eco Plus Solutions AB logoEco Plus Solutions AB

Danish Speaking Onboarding Account Manager (Hybrid)

Barcelona, Catalonia, Spain · Hybrid

Mid level

Are you a relationship-builder with a passion for paid search? We are looking for a talented and driven Danish-Speaking Google Ads Onboarding Account Manager to join our team in vibrant Barcelona! This is an exciting opp…

Skills: Google Ads, PPC Campaign Management, Danish Language, English Language, CRM Management

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Teamleiter Gebäudetechnik

Hamburg, Germany · On-site

$65k–$80k/yr

Senior

Position im Überblick Rolle: Teamleitung technisches Gebäudemanagement (m/w/d)Standort: Hamburg (100% Präsenz vor Ort, exzellente Verkehrsanbindung am Flughafen)Vergütung: €65.000 - €80.000 (attraktives Gesamtpaket)Arbei…

Skills: Personnel Leadership, Building Technology, Project Management, HVAC, Electrical Engineering

Eco Plus Solutions AB logoEco Plus Solutions AB

Russian Speaking Translator (Remote in Portugal)

Lisbon, Portugal · Remote Solely

Mid level

Position: Russian-English Bilingual Remote Interpreter (Language Services Specialist)Location: 100% Remote / Work from Home (Anywhere within Portugal)Employment Type: Full-Time In an increasingly globalized environment, …

Skills: Russian Proficiency, English Proficiency, Consecutive Interpretation, Simultaneous Interpretation, Medical Translation

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Showing 1–20 of 118

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Mandarin Speaking Customer Advisor (on-site)

Eco Plus Solutions AB

Penang, Malaysia • On-site

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Entry levelVisa sponsorship

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  • Full-time
  • associate degree, bachelor degree
  • Language Allowance, Shift Allowance, Attendance Incentives, Performance Bonuses, Health Insurance, Medical Insurance
  • Visa sponsorship available
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Provide omnichannel support to users and merchants via phone, chat, and email to manage bookings and resolve technical issues. Act as a liaison between users and third-party partners while maintaining detailed records in a CRM platform.

Requirements

Requires native or near-native Mandarin fluency and at least B2 level English proficiency. A minimum of a Diploma or Bachelor's degree is required, along with the ability to work rotational shifts.

Full job description

Are you passionate about the fast-paced world of travel, dining, or tech booking platforms? We are seeking enthusiastic, customer-centric Mandarin-Speaking Customer Experience Advisors to join our growing team in the beautiful coastal tech hub of Penang, Malaysia.

In this role, you will be the voice of our premier Reservation App Project, assisting global users and merchants with their booking arrangements, troubleshooting app features, and delivering seamless user experiences.

No prior call center or customer service experience? No problem! We provide a fully paid, comprehensive 4-week training program to set you up for success. Whether you are a fresh graduate looking to build a career in a global tech project, an experienced professional seeking a change of scenery, or a candidate from China looking for a fresh start abroad, we want to hear from you.

What You Will Do

As a Customer Experience Advisor, your daily responsibilities will include:

  • Omnichannel Support: Handle inbound inquiries, requests, and issue resolutions from users and merchants via phone, live chat, and email in fluent Mandarin.
  • Booking Management: Assist users with making, modifying, or cancelling reservations, processing payments securely, and navigating app-exclusive promotional offers.
  • Merchant Coordination: Act as a critical liaison between app users and third-party partners (e.g., hotels, restaurants, transport providers) to resolve scheduling conflicts or special requests.
  • Technical Troubleshooting: Guide users through basic account management, app navigation issues, and payment processing hurdles.
  • Brand Advocacy: De-escalate customer complaints with empathy, patience, and high emotional intelligence, ensuring every interaction ends positively.
  • Data Integrity: Maintain precise and detailed records of customer interactions, feedback, and action steps in our internal CRM platform.

Requirements & Qualifications

To be successful in this role, you must meet the following criteria:

Language Requirements (Strict Compliance)

  • Mandarin: Native or near-native fluency (spoken, read, and written) is mandatory. You must be comfortable reading Simplified/Traditional Chinese characters and typing quickly.
  • English: Minimum B2 proficiency level (Upper-Intermediate). You must be able to understand internal training materials, participate in corporate communication, and navigate an English-based operating system.

Skills & Education

  • Education: Minimum of a Diploma or Bachelor's Degree in any field (Fresh Graduates from English, Mass Communication, or Hospitality programs are highly encouraged to apply).
  • Experience: Prior experience in a call center, customer success, or travel/hospitality role is an asset but not required.
  • Tech-Savvy: Comfortable navigating mobile applications, utilizing multiple desktop screens, and maintaining a typing speed of at least 40 words per minute (WPM).
  • Work Style: Ability to adapt to a fast-paced environment and work rotational shifts (including weekends and public holidays) to support the app's global user base.

What We Offer (Compensation & Benefits)

We believe in taking care of our people. Our comprehensive rewards package includes:

Financial & Health Benefits

  • Competitive Base Salary: Attractive monthly salary with additional allowances (Language allowance, Shift allowance, and Attendance incentives).
  • Performance Bonuses: Monthly KPI-driven incentives to reward high performance.
  • Comprehensive Coverage: Premium Health, Medical, and Life Insurance coverage starting from your first day.
  • Leave Allowances: Generous annual leave, medical leave, and compassionate leave.

Global Mobility Support (For Candidates from China)

If you are applying directly from mainland China, we ensure a seamless and completely stress-free relocation process:

  • Full Visa Sponsorship: End-to-end processing and financial coverage of your Malaysian Employment Pass (Working Visa).
  • Complimentary Flight Ticket: One-way flight ticket from China to Penang, Malaysia.
  • First-Month Free Accommodation: Fully paid hotel or serviced apartment living for your first 30 days while you find your permanent home.
  • Relocation Allowance: Financial assistance to help you get settled locally.
  • Airport Pickup & Concierge Support: Dedicated local HR agents to meet you at the airport, assist with opening a Malaysian bank account, and buy a local SIM card.

Workplace Culture & Growth

  • Premium Office Space: Work on-site in a modern, vibrant, and multi-cultural office facility in Penang equipped with employee cafeterias, rest zones, and entertainment hubs.
  • Structured Career Growth: Clear vertical and horizontal progression paths. Move up to Team Leader, Quality Assurance Specialist, Corporate Trainer, or Operations Manager within 12 to 18 months.
  • Continuous Learning: Free access to certified corporate training modules and professional soft-skill development programs.

Why Join Us in Penang?

Known as the "Silicon Valley of the East" and the culinary capital of Malaysia, Penang offers a unique blend of heritage architecture, modern tech parks, beautiful beaches, and an incredibly affordable cost of living. It is a fantastic destination to launch your international career within a thriving, diverse community.

Related keywords

MandarinCustomer ExperienceReservation AppCRMOmnichannel SupportBooking ManagementTechnical TroubleshootingHospitalityTravel TechPenangMalaysiaSimplified ChineseTraditional ChineseB2 EnglishRelocation

About Eco Plus Solutions AB

LinkedInVisit site

We are a sustainability marketing agency for businesses that want impactful marketing without the footprint.

Industry
Business Consulting and Services
Company size
2-10 employees
Founded
2022
Headquarters
Linköping, Ostergotland County
LinkedIn followers
928

We are a sustainability marketing agency for businesses that want impactful marketing without the footprint.

Offices: Bäckgatan 4, Linköping, Ostergotland County 582 45, SE

MarketingRecruitmentand Consulting
View all jobs at Eco Plus Solutions AB

About Eco Plus Solutions AB

LinkedInVisit site

We are a sustainability marketing agency for businesses that want impactful marketing without the footprint.

Industry
Business Consulting and Services
Company size
2-10 employees
Founded
2022
Headquarters
Linköping, Ostergotland County
LinkedIn followers
928

We are a sustainability marketing agency for businesses that want impactful marketing without the footprint.

Offices: Bäckgatan 4, Linköping, Ostergotland County 582 45, SE

MarketingRecruitmentand Consulting
View all jobs at Eco Plus Solutions AB

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