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Full-time
Global career opportunities, Inspiring work environment, Employee wellbeing focus
Posted 1d ago
~40 hrs/week
Responsibilities
You will be responsible for managing the full sales cycle, including lead qualification, deal closing, and client retention. Additionally, you will foster a vibrant community by organizing events and serving as the primary point of contact for members.
Requirements
The ideal candidate has demonstrated experience in customer service and sales with strong communication skills in both Dutch and English. You must be a resourceful multitasker capable of working independently and managing multiple projects on-site.
Full job description
About Mindspace
Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more.
Why you’ll love working at Mindspace?
Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long term career opportunities, globally.
Who is the ideal Mindspacer?
You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in.
About the position
This full-time position is based in Amsterdam and requires traveling to various Mindspace sites in Amsterdam and Utrecht and reporting to the Regional Sales Manager.
Your Sales Responsibilities:
You will be responsible for expanding and deepening our relationships with existing clients, as well as successfully converting new leads.
Owning all aspects of the pre-sales and sales of our spaces, as well as customer success, retention, and upsell, you’ll play a key role in our sales efforts through the qualification of leads and deal-closing.
Qualify SMB leads - convert them to tours and closed deals (inbound & outbound)
Provide a suitable proposal offer, based on Mindspace guidelines
Follow up with the customer, maintaining a consistent, open channel
Your Customer Experience Responsibilities:
Building and maintaining a strong community via networking and events
Engaging, growing and nurturing the Mindspace community; keeping things fresh and interesting
Creating an inclusive environment that fosters collaboration and creativity — both internally and externally
Maintaining ongoing communication with operation and maintenance teams to ensure that all processes run smoothly
Being the point of contact for your members and solving all member-related issues
Requirements
Requirements
Demonstrated customer service and sales experience
Excellent team player
Experience working with various companies and stakeholders
Strong oral and written communication skills both in Dutch and English
Multitasking is a must! You must be able to balance multiple projects at the same time
Available to work 5 days on-site(s)
A ‘can do’ approach!
Critical competencies for success:
Multitasking is a must! You must be able to balance multiple projects at the same time and adhere to strict deadlines (strong time management skills are key)
Strong decision making: you need to be able to make considered, responsible decisions on a whim, when things don’t go according to plan
You must be a thorough, self-aware worker who’s able to recognize mistakes, and take the necessary steps to fix them
Problem solving – you are a highly resourceful thinker who is quick on their feet and a fast learner
Ability to work independently based on targets and goals, and raise any flags on time
Ability to adjust quickly to a fast-paced, changing environment
Please submit your application in English.
Related keywords
Community ManagerSalesCustomer SuccessLead GenerationFlexible WorkspaceHospitalityNetworkingEvent PlanningRetentionUpsellingSMBInbound SalesOutbound SalesHybrid WorkOperationsMaintenance
Boutique flex spaces, presenting a global mindset with a local flavor.
Industry
Hospitality
Company size
51-200 employees
Founded
2014
Headquarters
Tel aviv, Israel
LinkedIn followers
65,595
Total funding
$147M
Mindspace is a boutique flex space provider, presenting a global mindset with a local flavor. We redefine the workplace experience for companies of all sizes. Our beautifully designed spaces, personalized level of service and carefully curated events foster enhanced employee engagement and a strong sense of community, accommodating the way people work, innovate and grow. Mindspace serves companies of various sizes, including blue-chip companies, in more than 47 locations, 23 cities, and 7 countries across Europe and the US.
Offices: 45 Rothschild blvd, Tel aviv, Israel, IL · Bd. Dimitrie Pompeiu 4-6, Globalworth Campus A, Bucharest, Business District 020335, RO · 54 Ahad Ha'am, Tel Aviv, Tel Aviv 6579402, IL · Nieuwezijds Voorburgwal 162, Amsterdam, North Holland 1012 SJ, NL · Friedrichstrasse 68, Berlin, Germany 10117, DE
How many Customer Service & Support jobs are open in Amsterdam, Netherlands right now?
There are currently 1,101 open customer service & support positions in Amsterdam, Netherlands listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Amsterdam, Netherlands?
Companies currently hiring include Dirk van den Broek, Accor, Lidl Nederland, AS Watson, Ace & Tate, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Amsterdam, Netherlands?
Yes — 277 of the 1101 open customer service & support positions offer remote or hybrid work (37 remote, 240 hybrid).
How do I apply for Customer Service & Support jobs in Amsterdam, Netherlands?
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