Düsseldorf, North Rhine-Westphalia, Germany · On-site
Mid level$147M raised
At Mindspace, work doesn't feel like work. Since 2014, we've been creating flexible, design-led workspaces across Europe, Israel, and the US where people - startups, enterprises, entrepreneurs, and digital nomads - can t…
Skills: Customer success, Hospitality, Account management, Community building, Relationship building
Hebrew Below About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meet…
About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, ev…
Skills: Customer service, Sales, Lead qualification, Networking, Event management
About Mindspace Founded in 2014, Mindspace is a leading flexibleible workspaceworkspace provider with ann expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as mee…
Skills: Community Management, Customer Service, Event Planning, Networking, Communication Skills
About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, ev…
About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, ev…
About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, ev…
Skills: Sales, Customer Service, Lead Qualification, Deal Closing, Customer Success
About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, ev…
Skills: B2B sales, Lead qualification, Deal closing, Customer success, Retention
About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, ev…
About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, ev…
Skills: Salesforce Administration, Salesforce Flows, Data Modeling, AI Implementation, Business Process Transformation
At Mindspace, work doesn't feel like work. Since 2014, we've been creating flexible, design-led workspaces across Europe, Israel, and the US where people - startups, enterprises, entrepreneurs, and digital nomads - can t…
Skills: Customer service, Sales, Relationship building, Account management, Community building
About Mindspace At Mindspace, work doesn't feel like work.Since 2014, we've been creating flexible, design-led workspaces across Europe, Israel, and the US where people - startups, enterprises, entrepreneurs, and digital…
Skills: Customer service, Sales, Organizational skills, Multitasking, Communication
Philadelphia, Pennsylvania, United States · On-site
$100k–$130k/yr
Senior$147M raised
About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel, and the US. Our design-led office spaces and on-demand offerings, such as meeting rooms, …
About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel, and the US. Our design-led office spaces and on-demand offerings, such as meeting rooms, …
We're looking for a hands-on Salesforce professional to own and continuously improve our Salesforce ecosystem across Sales, Marketing and Operations. You'll lead business process improvements, automation initiatives and …
Skills: Salesforce Administration, Sales Cloud, Business Process Transformation, Salesforce Flows, Automation
At Mindspace, work doesn't feel like work. Since 2014, we've been creating flexible, design-led workspaces across Europe, Israel, and the US where people - startups, enterprises, entrepreneurs, and digital nomads - can t…
About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, ev…
Skills: Salesforce Administration, Salesforce Flows, Generative AI, Business Analysis, Data Modeling
At Mindspace, work doesn’t feel like work. Since 2014, we’ve been creating flexible, design-led workspaces across Europe, Israel, and the US where people - startups, enterprises, entrepreneurs, and digital nomads - can t…
Skills: Growth Marketing, People Management, Lead Generation, Performance Marketing, CRM Management
At Mindspace, work doesn’t feel like work. Since 2014, we’ve been creating flexible, design-led workspaces across Europe, Israel, and the US where people - startups, enterprises, entrepreneurs, and digital nomads - can t…
Skills: Growth Marketing, People Management, Performance Marketing, Lead Generation, CRM Management
We're looking for a hands-on Salesforce professional to own and continuously improve our Salesforce ecosystem across Sales, Marketing and Operations. You'll lead business process improvements, automation initiatives and …
Skills: Salesforce Administration, Salesforce Flows, Data Analysis, AI Implementation, Business Process Transformation
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Full-time
bachelor degree
Generous annual leave allowance, Birthdays off, Meal benefits via a lunch card, Gift vouchers for birthdays and Christmas, Subsidized public transport subscriptions, Flexible office swap opportunities
Posted 18h ago
~40 hrs/week
Responsibilities
The Community Manager acts as the primary point of contact for members, ensuring a high-quality experience while managing accounts and driving customer success. They are responsible for fostering community engagement, maintaining operational excellence, and collaborating with sales and operations teams to meet performance targets.
Requirements
The ideal candidate holds a bachelor's degree and possesses previous experience in face-to-face customer service and sales. Strong communication skills in both English and German are required, along with a proactive, organized, and solution-oriented mindset.
Full job description
At Mindspace, work doesn't feel like work.
Since 2014, we've been creating flexible, design-led workspaces across Europe, Israel, and the US where people - startups, enterprises, entrepreneurs, and digital nomads - can thrive. With over 15,000 members in 45 locations, we blend hospitality, style, and innovation so every space feels alive.
Why you’ll love it here
Because great member experiences are built by people who genuinely care. At Mindspace, Community Managers are at the center of it all - building relationships, solving problems, creating connections, and shaping the day-to-day experience of the space.
You'll work in a fast-moving, people-driven environment where no two days look exactly the same. This role combines customer success, hospitality, account management, and community building, giving you the opportunity to make a real impact on member satisfaction, retention, and the overall experience of the space.
What you bring to the table
You're naturally people-oriented and thrive on building meaningful relationships. You know how to make people feel welcomed, supported, and valued while ensuring everything runs smoothly behind the scenes.
You're proactive, organized, and comfortable balancing multiple priorities at once. You stay calm under pressure, adapt quickly when things change, and approach challenges with a practical, solutions-first mindset. Most importantly, you take ownership, communicate thoughtfully, and genuinely enjoy creating exceptional experiences for others.
Requirements
What you'll do
Acting as the primary point of contact for members, ensuring a seamless and high-quality experience at all times
Managing member accounts and ongoing relationships, with a strong focus on satisfaction, retention, and long-term loyalty
Driving customer success initiatives through proactive engagement, personalized service, and efficient issue resolution
Actively managing and improving key performance indicators, including member retention, Net Promoter Score (NPS), and ancillary revenue
Identifying risks to member satisfaction or retention early and addressing them with thoughtful, solution-oriented approaches
Ensuring close collaboration with the Sales Team to never miss an upsell or contract extension opportunity.
Ensuring close collaboration with operations and maintenance teams to maintain smooth daily operations and service excellence
Creating a welcoming, professional, and hospitality-driven environment tailored to the needs of corporate and enterprise members
Engaging and nurturing the community through meaningful touchpoints and carefully selected activities
Continuously refining service processes and standards based on member feedback and KPI insight
What makes you a great fit
Bachelor's degree in a related field
Previous experience in face-to-face customer service and sales
Strong verbal and written communication skills
High level of German, both written and spoken
A proactive, practical mindset with the ability to think on your feet and take initiative
Strong multitasking and prioritization skills in a fast-paced environment
The ability to anticipate customer needs and translate feedback into action
Experience working in a startup or fast-moving environment, ideally within hospitality or another service-oriented industry
What we offer
Generous annual leave allowance, including birthdays off
Meal benefits via a lunch card
Gift vouchers for birthdays and Christmas
Subsidized public transport subscriptions
Flexible office swap opportunities
Moving office support fund
AI-powered language learning access
Engaging team events and year-end celebrations
If you enjoy creating great experiences, building strong relationships, and being part of a collaborative team that keeps things moving - Mindspace is your kind of place.
Please submit your application in English.
Mindspace is an equal-opportunity employer.
Related keywords
Community ManagementCustomer SuccessHospitalityAccount ManagementRetentionNPSSalesOperationsMember ExperienceStartupService ExcellenceRelationship ManagementKPIsProfessionalismCommunicationProblem Solving
Boutique flex spaces, presenting a global mindset with a local flavor.
Industry
Hospitality
Company size
51-200 employees
Founded
2014
Headquarters
Tel aviv, Israel
LinkedIn followers
65,770
Total funding
$147M
Mindspace is a boutique flex space provider, presenting a global mindset with a local flavor. We redefine the workplace experience for companies of all sizes. Our beautifully designed spaces, personalized level of service and carefully curated events foster enhanced employee engagement and a strong sense of community, accommodating the way people work, innovate and grow. Mindspace serves companies of various sizes, including blue-chip companies, in more than 47 locations, 23 cities, and 7 countries across Europe and the US.
Offices: 45 Rothschild blvd, Tel aviv, Israel, IL · Bd. Dimitrie Pompeiu 4-6, Globalworth Campus A, Bucharest, Business District 020335, RO · 54 Ahad Ha'am, Tel Aviv, Tel Aviv 6579402, IL · Nieuwezijds Voorburgwal 162, Amsterdam, North Holland 1012 SJ, NL · Friedrichstrasse 68, Berlin, Germany 10117, DE
Boutique flex spaces, presenting a global mindset with a local flavor.
Industry
Hospitality
Company size
51-200 employees
Founded
2014
Headquarters
Tel aviv, Israel
LinkedIn followers
65,770
Total funding
$147M
Mindspace is a boutique flex space provider, presenting a global mindset with a local flavor. We redefine the workplace experience for companies of all sizes. Our beautifully designed spaces, personalized level of service and carefully curated events foster enhanced employee engagement and a strong sense of community, accommodating the way people work, innovate and grow. Mindspace serves companies of various sizes, including blue-chip companies, in more than 47 locations, 23 cities, and 7 countries across Europe and the US.
Offices: 45 Rothschild blvd, Tel aviv, Israel, IL · Bd. Dimitrie Pompeiu 4-6, Globalworth Campus A, Bucharest, Business District 020335, RO · 54 Ahad Ha'am, Tel Aviv, Tel Aviv 6579402, IL · Nieuwezijds Voorburgwal 162, Amsterdam, North Holland 1012 SJ, NL · Friedrichstrasse 68, Berlin, Germany 10117, DE