Company Description Life is a journey. Live it well. Conveniently located where travelers want to be, Swissôtel Hotels & Resorts provides guests with the opportunity to stay in the heart of top locations worldwide, where…
Skills: Leadership, Customer Service, Problem Solving, Conflict Resolution, Time Management
Wil jij deel uitmaken van een dynamisch en energiek team in een van de meest unieke winkels? Geweldig! Wij zijn op zoek naar enthousiaste winkelmedewerkers om ons team te versterken 🎉 NORMAL is een Deens retailconcept d…
Skills: Customer service, Cashiering, Stock replenishment, Store maintenance, Administrative support
Beschrijving van het bedrijf Over Eurofins Eurofins Scientific is een internationaal beursgenoteerd life sciences bedrijf dat haar klanten voorziet van hoogwaardig laboratoriumonderzoek en advies. Eurofins is wereldwijd …
Skills: Customer support, Project coordination, Analytical chemistry, Sales support, Communication
Ace & Tate
Store Manager
Amsterdam, North Holland, Netherlands · On-site
$3k–$4k/mo
Mid level$16M raised
Beschrijving van het bedrijf Hoi, wij zijn Ace & Tate – en ja, we maken brillen. Maar belangrijker nog, we zorgen ervoor dat werken hier de moeite waard is. We zoeken een Store Manager in Javastraat 51. Onze winkel opent…
Beschrijving van het bedrijf Hoi, wij zijn Ace & Tate – en ja, we maken brillen. Maar belangrijker nog, we zorgen ervoor dat werken hier de moeite waard is. Wij zoeken een Assistent Store Manager in Beethovenstraat 51, 3…
Beschrijving van het bedrijf Hoi, wij zijn Ace & Tate – en ja, we maken brillen. Maar belangrijker nog, we zorgen ervoor dat werken hier de moeite waard is. Wij zoeken een Assistent Store Manager in Javastraat 51. Onze w…
Beschrijving van het bedrijf Hoi, wij zijn Ace & Tate – en ja, we maken brillen. Maar belangrijker nog, we zorgen ervoor dat werken hier de moeite waard is. We zoeken een Store Manager in Beethovenstraat 51, 40 uur. Onze…
Beschrijving van het bedrijf Hi, wij zijn Ace & Tate – en ja, we maken brillen. Maar belangrijker nog, we zorgen ervoor dat werken hier de moeite waard is. Daarom zijn we op zoek naar een part-time Verkoopmedewerker in A…
Skills: Customer service, Sales, Styling advice, Product knowledge, Communication
Ace & Tate
Verkoopmedewerker
Amsterdam, North Holland, Netherlands · On-site
Entry level$16M raised
Beschrijving van het bedrijf Hoi, wij zijn Ace & Tate – en ja, we maken brillen. Maar belangrijker nog, we zorgen ervoor dat werken hier de moeite waard is. We zoeken een Verkoopmedewerker in Javastraat 51. Onze winkel o…
Company Description Do you have a passion for hospitality, events and people? As our Meetings & Events Planning Manager, you'll lead an international planning team and be responsible for everything from large internation…
Skills: Team leadership, Event planning, Budget management, Communication skills, Organizational skills
Dit ga je doen Zoek jij een toffe bijbaan bij jou in de buurt? Waar je samen met je matties kan knallen en ook nog wat moneys kan verdienen? Dan zit je bij Kruidvat goed! Als vakkenvuller zorg je dat jouw winkel er altij…
Dit ga je doen Zoek je een bijbaan waar jij blij van wordt? Kom dan bij Trekpleister. Als verkoopmedewerker doe jij er alles aan om klanten happy de deur uit te laten gaan. Hoe? Door klanten écht aandacht te geven en te …
Startdatum: Per direct Ben jij een klantgerichte digital professional met een passie voor websites en online marketing producten? Vind je het leuk om zowel creatief bezig te zijn met websites als klanten te begeleiden me…
Dit ga je doen Vind jij het heerlijk om full glam op feestjes te verschijnen en weet je alles van shapen, blenden en swatchen? Dan zit jij als verkoopmedewerker bij ICI PARIS XL helemaal op je plek. Je zorgt dat de winke…
Who we are flatexDEGIRO SE operates the leading and fastest growing online brokerage platform in Europe. Based on modern, in-house state-of-the-art technology, customers of the flatex and DEGIRO brands are offered a wide…
What you bring: Join the NIKE, Inc. team! As a Coach, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience for our consumers. You will coordinate, coach, and motivat…
Skills: Team leadership, Customer service, Coaching, Inventory management, Visual merchandising
Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders …
Skills: Full stack development, Front-end development, JavaScript, HTML, CSS
Kimpton de Witt, Celia Amsterdam and Super Lyan are only as good as the people it employs, that is why we picked you. You are outgoing and you love to meet new people. You are passionate, focused and driven about making …
At BOGGI Milano, we believe in the value of Italian excellence, attention to detail, and authentic relationships with every client. For us, every sale is an encounter, every client a story. Entering a boutique means expe…
Skills: Customer service, Sales, Fashion retail, Communication, Relationship building
Meteen duidelijk Vanuit onze vestiging in Amsterdam ben jij de vaste steun en toeverlaat voor de accountmanagers in de buitendienst. Jij duikt in de verkoopcijfers, bewaakt de omzet en marges en zorgt er telefonisch voor…
Skills: Account management, Sales analysis, Excel, Data analysis, Communication
Oversee daily hotel operations and supervise the Front Office team to ensure high standards of guest satisfaction and efficiency. Handle customer inquiries, manage emergency situations, and conduct regular inspections to maintain cleanliness and service quality.
Requirements
Proven experience in a premium hotel role with strong leadership skills and proficiency in Opera or Opera Cloud. A degree in Hospitality Management or Business Administration and BHV certification are preferred.
Full job description
Company Description
Life is a journey. Live it well.
Conveniently located where travelers want to be, Swissôtel Hotels & Resorts provides guests with the opportunity to stay in the heart of top locations worldwide, where they confidently explore the very greatest each destination has to offer. The brand remains true to its roots, successfully combining genuine Swiss hospitality with intelligent design and local flair. With social responsibility at the forefront and a genuine commitment to positively impact the destination it calls home, every Swissôtel upholds industry-leading sustainability standards. This all comes together to provide guests with a peace of mind that is authentically Swiss.
Thanks to our luxurious 114 rooms & suites, authentic service and location - Swissôtel Amsterdam has been part of the luxury segment of the international hotel chain Accor Hotels for 9 years. The four star boutique hotel is located in the vibrant heart of Amsterdam, which ensures that both business and leisure guests use our hotel as the perfect base for their stay.
Job Description
We are seeking a highly motivated and experienced Duty Manager to join our team. In this role you will oversee daily operations, ensuring exceptional customer service, and leading our staff to maintain the highest standards of quality and efficiency.
Manage and supervise staff during assigned shifts, providing guidance, support, and motivation
Supervise and support the Front Office team, ensuring efficient check-in/check-out, guest satisfaction, and adherence to brand standards
Liaise with other departments to ensure smooth operations and timely service delivery
Perform daily hotel rounds and inspections to monitor cleanliness, maintenance, and service standards
Handle customer inquiries, complaints, and special requests promptly and professionally
Monitor and maintain health and safety standards, ensuring compliance with local regulations
Respond to and resolve emergency situations as they arise
Support training, coaching, and mentoring of junior staff members
Prepare and submit reports on daily operations, incidents, and staff performance
Qualifications
Proven experience in a similar role, preferably within the premium hotel industry
Strong leadership skills with the ability to motivate and guide a diverse team
Excellent customer service skills and a passion for delivering exceptional guest experiences
Proficient in problem-solving and conflict resolution
Strong organisational and time management skills
Ability to work under pressure and make decisive decisions in fast-paced environments
Good understanding of budgeting and financial management principles
Thorough knowledge of health and safety regulations and operational procedures
Proficiency in relevant computer systems and software; experience with Opera or Opera Cloud is an advantage
HBO/WO education in Hospitality Management, Business Administration, or related field (preferred)
Valid BHV certification or willingness to acquire it
Fluency in English; knowledge of Dutch or other languages is advantageous
Flexibility to work varying shifts, including evenings (occasionally nights), weekends, and holidays
Additional Information
Work within a highly motivated and enthusiastic team at one of the best-operating hotels in Amsterdam
Receive a competitive salary in line with the CAO(varying based on experience
Opportunity to expand your earnings with our uncapped incentive program based on your up-selling and walk-in sales
8% gross holiday allowance (accrued monthly), paid out in May every year
25 vacation days per calendar year on a full-time basis
Travel allowance of maximum €150,- per month
Be part of Accor’s employee benefit system and enjoy discounted rates (including family and friends) all around the world together with discounts on F&B (you will receive a personal card to enjoy these benefits)
Refer a friend system that gets you 200€ per referral after their probation period; paid out next month
Enjoy yearly staff parties and team-building activities to support team cohesion
Access to a great Learning & Development e-learning platform offered by Accor "Learn your Way" and other courses to boost your career/education offered through Accor Academy
For every year you stay with us you receive an Anniversary Voucher for 2 complementary days at any Swissôtel around the world.
Grow your career with Accor, one of the world’s leading and most expansive hotel groups, offering global opportunities and professional development
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage
How many Customer Service & Support jobs are open in Amsterdam, Netherlands right now?
There are currently 1,101 open customer service & support positions in Amsterdam, Netherlands listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Amsterdam, Netherlands?
Companies currently hiring include Dirk van den Broek, Accor, Lidl Nederland, AS Watson, Ace & Tate, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Amsterdam, Netherlands?
Yes — 277 of the 1101 open customer service & support positions offer remote or hybrid work (37 remote, 240 hybrid).
How do I apply for Customer Service & Support jobs in Amsterdam, Netherlands?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.