Clinical Transition Specialist / RN - Staten Island
Albany, New York, United States · On-site
$93k–$155k/yr
Mid level$849M raised
Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site …
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Operations, Customer Service, Retail Operations, Teamwork, Communication
Whitney M. Young, Jr. Health Center
Senior Administrative Assistant (Req 101118)
Albany, New York, United States · On-site
$21/hr–$23/hr
Mid level
Description Be a part of the mission at Whitney Young Health (WYH) to provide high quality healthcare that is affordable and accessible to our diverse community. WYH has a robust benefits package including generous time …
Reports to Manager: As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence. Th…
Information Associate – St. Peter's Hospital 6 Brady Farrell
Albany, New York, United States · On-site
$16/hr–$20/hr
Mid level
Employment Type:Full timeShift:Day Shift Description: St. Peter's Hospital Information Associate - 6 Brady Farrell Unit Full-Time Days Position Summary: As a member of the Patient Care Centered Team, the Information Asso…
Skills: Medical terminology, Clerical support, Receptionist duties, Medical record management, Communication
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Department/Unit: Pathology Hospital Work Shift: Day (United States of America) Salary Range: $59,066.00 - $88,599.00 Lab Info Technologist An Information Technologist (IT) utilizes knowledge and clinical laboratory exper…
Skills: Laboratory Information Systems, Hospital Information Systems, Clinical Laboratory Experience, Data Management, Customer Service
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
Skills: Customer service, Staff management, Merchandising, Store operations, Cash handling
Employment Type:Full timeShift:Day Shift Description: Medical Assistant - Urology Office- Albany,NY If you are looking for a Medical Assistant position in Albany, Full Time, this could be your opportunity. Here at St. Pe…
Skills: Vital signs, Electronic health record, Medical terminology, Patient care, Specimen collection
BJ's Wholesale Club
Liquor Store Attendant Full Time
Albany, New York, United States · On-site
$17/hr–$20/hr
Entry level
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
Skills: Customer service, Staff management, Merchandising, Store operations, Training
Information Associate – St. Peter's Hospital Intensive Care Unit
Albany, New York, United States · On-site
$16/hr–$20/hr
Mid level
Employment Type:Full timeShift:Day Shift Description: St. Peter's Hospital Information Associate - Intensive Care Unit Full-Time Days Position Summary: As a member of the Patient Care Centered Team, the Information Assoc…
Skills: Medical records management, Clerical support, Receptionist duties, Supply management, Medical terminology
If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! ABOUT THE TEAM To lead a retail banking branch team to deliver our mission to…
Skills: Branch management, Retail banking, Team leadership, Member advocacy, Business development
Employment Type:Full timeShift:Day Shift Description: Senior Registration Associate - Full-time - Albany, NY - FT If you are looking for an administrative position in Albany, full-time, this could be your opportunity! He…
Skills: Medical registration, Patient scheduling, Clerical duties, Customer service, Leadership
Employment Type:Part timeShift:Day Shift Description: Medical Assistant – Outpatient OBGYN Office – Albany, NY - Per Diem If you are looking for a Medical Assistant position in the capital region, on an as needed basis, …
Skills: Vital signs monitoring, Electronic health record, Patient care, Specimen collection, Medical terminology
Employment Type:Full timeShift:Day Shift Description: Administrative Liaison – Full time - Albany, NY If you are looking for an administrative position this could be your opportunity. Here at St. Peter's Health Partner's…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$93k–$155k/yr
Full-time
professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Bonding Time Off, 401k Retirement Savings Plan
Posted 1d ago
~40 hrs/week
Responsibilities
The Clinical Transition Specialist manages patient transitions to home care by assessing candidates, coordinating with medical teams, and implementing effective treatment plans. They also proactively build relationships with referral sources and use sales techniques to promote Option Care services.
Requirements
Candidates must be a licensed Registered Nurse or Pharmacist with at least 2 years of healthcare industry experience. The role requires strong relationship-building skills, proficiency in basic PC software, and access to reliable transportation for travel to facilities.
Full job description
Extraordinary Careers. Endless Possibilities.
With the nation’s largest home infusion provider, there is no limit to the growth of your career.
Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members.
Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.
Job Description Summary:
The Clinical Transition Specialist is an experienced sales professional who uses sales techniques to sell Option Care products and services to discharging patients. They are responsible for educating patients, their families and the facility staff about how the services and products will be facilitated at an alternative site.
Clinical Transition Specialists ensure proper placement of patients within the Home Health Care setting by assessing patients, gathering preadmission information, collaborating with internal (intake) and external (case managers, discharge planners) partners to ensure quality of service and implementation of an effective treatment plan.
Clinical Transition Specialists are also responsible for proactively building strong relationships with referral sources and partnering with Account Managers to grow referral rates and achieve sales goals.
Job Description:
JOB RESPONSIBILITIES
Proactively maintains and grows relationships with referrals sources to increase sales and patient starts. Serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources.
Interacts with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients. Conducts assessment of patients selected by the hospital to ensure patient is a viable candidate for alternative site care.
Uses sales techniques to educate patients, their families and the facility staff about the services and products provided by Option Care.
Provides hands on, in person education to patients and their caregivers with the goal of timely discharge and therapy independence.
Effectively communicates with agency staff, medical team, patients and family throughout the discharge process to implement an effective treatment plan.
Responsible for collecting, reviewing and completing pre-admission information and securing related signoff.
Partners with Account Manager and Regional Sales Director to create and execute area business and growth plan.
Communicates frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care
Partners with Account Manager and marketing staff to deliver educational and promotional programs to patient/caregiver and referral sources.
Reviews the patient’s medical record to obtain both pertinent medical history and primary/ secondary insurance payor information and communicates this to patient registration department.
Proactively initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS. Participates with any data collection required for therapy start and patient tracking process. This may include facilitating the transfer of orders via phone, fax, and e-prescribing
Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
Provides oversight and input to the providers regarding the patient and proper assessment and treatment process and transition to home care.
Serves as a point of contact, coordination, and communication with other providers.
Makes arrangements for any special medical supplies or appliances to be available.
SUPERVISORY RESPONSIBILITIES
Does this position have supervisory responsibilities? NO
Licensed Registered Nurse (RN) or licensed Pharmacist in the state of practice and at least 2 years of experience in the healthcare industry.
BASIC QUALIFICATIONS
Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals. If such means of transportation would include a personal vehicle, a valid driver’s license and proof of insurance would be required.
Able to plan, organize and make presentations
TRAVEL REQUIREMENTS
Travels to and from partnerships facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources.
PREFERRED QUALIFICATIONS
Hands on home or alternate site infusion or discharge planning experience
Experience growing service provider partnerships
Due to state pay transparency laws, the full range for the position is below:
Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Pay Range is $92,904.50-$154,840.81
Benefits:
-Medical, Dental, & Vision Insurance
-Paid Time off
-Bonding Time Off
-401K Retirement Savings Plan with Company Match
-HSA Company Match
-Flexible Spending Accounts
-Tuition Reimbursement
-myFlexPay
-Family Support
-Mental Health Services
-Company Paid Life Insurance
-Award/Recognition Programs
Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 7,000 teammates including 4,500 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is reimagining the infusion care experience for patients, customers and employees.
Offices: 3000 Lakeside Dr, Bannockburn, Illinois 60015, US
Anti-infectivesImmunoglobulins (IG)Nutrition support (parenteral nutritionenteral nutrition)and chronic inflammatory disordersHospitalHealth CareWellness
How many Customer Service & Support jobs are open in Albany, NY right now?
There are currently 540 open customer service & support positions in Albany, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Albany, NY?
Companies currently hiring include Albany Medical Center, St. Peter's Health Partners, CVS Health, Lowe's Companies, Inc., Macy's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Albany, NY?
Yes — 32 of the 540 open customer service & support positions offer remote or hybrid work (15 remote, 17 hybrid).
How do I apply for Customer Service & Support jobs in Albany, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.