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$57k–$74k/yr
Full-time
associate degree
Health care, Retirement plan, Well-being programs
Posted 25d ago
Apply by Sep 17
~40 hrs/week
Responsibilities
The Assistant Branch Manager supports the Branch Manager in organizing and implementing operational strategies, including sales, marketing, and inventory management. They are also responsible for supervising and training store staff while ensuring high standards of customer service and store safety.
Requirements
Candidates must have at least one year of experience in retail, sales, or customer service and possess a valid, unrestricted driver's license. Applicants must be at least 18 years old and capable of lifting up to 70 lbs.
Full job description
The Branch Assistant Manager works with the Branch Manager to organize, plan, and implement strategies in a Sherwin-Williams Automotive Branch. This includes supporting all aspects of branch operations, including customer service, sales, marketing, merchandising, inventory, finances, and store safety. This role will assist in supervising and training store staff.
The individual selected for this role will be expected to work at Automotive Finishes #9351 located at 5 Walker Way, Albany, NY 12205.
This is a full-time position working Monday through Friday between the hours of 8am and 5pm based on business needs and subject to change.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Responsibilities
Assist in developing and implementing branch market plan based on market conditions, branch mission and financial/budget objectives
Support business strategies to increase sales and optimize profitability
Build and maintain knowledge of all products to ensure effective customer recommendations
Ensure high levels of customer satisfaction through excellent service
Verify customer orders and transactions are completed and documented accurately
Maintain branch inventory levels
Ensure compliance with policies and procedures including safety, loss prevention, and security
Support employee training, development, performance management, and corrective action
Respond to and resolve any customer and/or employee complaints
Assist in determining staffing needs and develop work schedules
Analyze management and financial reports, including financial ratios relative to Profit & Loss (“P&L”)
Assist with daily bank deposits
Qualifications
Minimum Requirements
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted driver’s license
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must have at least one (1) year of work experience in retail, sales, or customer service or have completed a Sherwin-Williams Development Program
Preferred Qualifications
Have at least three (3) years of work experience in customer service, retail, or sales
Have at least one (1) year of work experience in a Sherwin-Williams Automotive Branch
Have at least one (1) year of work experience in an automotive aftermarket industry
Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
Have at least one (1) year of work experience using Microsoft Office products (e.g. Word, Excel, PowerPoint, Teams, and/or Outlook)
Have work experience using timekeeping and/or customer relationship management ("CRM") systems
Have an associate's degree or higher in Business, Sales, or Marketing
Willingness to relocate for future job opportunities
#SHWSales
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible
What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Discover a career where you can Create Your 𝗣𝗼𝘀𝘀𝗶𝗯𝗹𝗲™.
Industry
Paint, Coating, and Adhesive Manufacturing
Company size
10,001+ employees
Headquarters
Cleveland, OH
LinkedIn followers
760,650
Our mission began more than 150 years ago in 1866 when Henry Sherwin and Edward Williams founded the company in Cleveland, Ohio. The duo went on to shape an industry and create a global legacy. That legacy continues on today as we look ahead and continue to innovate our future. With stores, distribution centers and facilities spanning the globe, we're able to deliver the best in paints, coatings and related products to the world. From our headquarters to our 130 distribution centers and more than 5,000 retail locations, we continue to grow in new and exciting ways.
Here, there's no one path to success. Our 64,000+ employees are diverse, innovative and passionate. Our employees worldwide bring their energy and unique perspectives to each new day. We believe in careers that grow with you and open up new opportunities. With the support of a global team, you can innovate, grow and discover a career where you can thrive and Create Your 𝗣𝗼𝘀𝘀𝗶𝗯𝗹𝗲™.
Equal Opportunity Employer of all protected statuses, including disability and veteran.
Offices: 101 Prospect Avenue N.E., Cleveland, OH 44101, US · Hipolito Yrigoyen 1579, Ciudadela, Buenos Aires 1702, AR · Warszawska 18, Rzeszów, Podkarpackie 35-205, PL · Thorncliffe Road, Chapeltown, England S35 2YP, GB · Shanghai, CN
Industrial and Marine Coatings-Global Organization and Product Finishes for OEMs-Global OrganizationChemicalSalesManufacturingConsumer Product Manufacturing
How many Customer Service & Support jobs are open in Albany, NY right now?
There are currently 540 open customer service & support positions in Albany, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Albany, NY?
Companies currently hiring include Albany Medical Center, St. Peter's Health Partners, CVS Health, Lowe's Companies, Inc., Macy's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Albany, NY?
Yes — 32 of the 540 open customer service & support positions offer remote or hybrid work (15 remote, 17 hybrid).
How do I apply for Customer Service & Support jobs in Albany, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.