Albany, New York, United States · On-site
$20/hr–$24/hr
Why Join Us? Be part of a practice at the forefront of cutting-edge cancer care and advanced treatmentsAccess opportunities for professional growth and continuing education.Work alongside a collaborative and compassionat…
Skills: Patient Scheduling, Medical Terminology, Insurance Verification, Electronic Medical Records, HIPAA Compliance
Albany, New York, United States · Remote OK
What success looks like in this role: • Serves as a Client Executive for large, complex accounts. • Develops long-term relationships with client senior executives and other key stakeholders. • Develops strong understandi…
Skills: Client Relationship Management, Strategic Planning, Consultative Selling, Business Case Development, Contract Negotiation
Albany, New York, United States · On-site
$42k–$55k/yr
Department/Unit: CSS - AMCH Supply Chain Management Work Shift: Night (United States of America) Salary Range: $41,923.00 - $54,500.00 Performs order fulfillment and delivery activities. Uses mobile computer technology t…
Skills: Order Fulfillment, Inventory Management, Supply Chain Management, Mobile Computer Technology, Shipping And Receiving
Albany, New York, United States · On-site
$17/hr–$22/hr
Employment Type:Full timeShift:Rotating Shift Description: Representative I - Patient Access Holiday and/or weekend rotation is required. A two-week training period is required M - F 8a - 430p Purpose Provides patient f…
Skills: Patient Registration, Insurance Verification, Customer Service, Financial Liability Collection, Medical Terminology
Albany, New York, United States · On-site
$17/hr–$22/hr
Employment Type:Full timeShift:Day Shift Description: St. Peter's Health Partners is seeking an individual to assist with clerical duties associated with keeping the department running smoothly! Reach out to staff for an…
Skills: Clerical Duties, Kronos, Transcription, Medical Record Maintenance, Multi-line Phone Management
Albany, New York, United States · On-site
$16/hr–$17/hr
At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doi…
Skills: Guest Relations, Customer Service, Waitlist Management, Teamwork, Communication
Omaha, Nebraska, United States · On-site
Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto …
Skills: Underwriting, Risk Analysis, Customer Service, File Documentation, Policy Growth
Albany, New York, United States · On-site
$16/hr–$20/hr
Employment Type:Full timeShift:12 Hour Day Shift Description: Secretary/Unit Clerk/Scheduling – St. Peter's Hospital - 5 McA - 12 hour FT Days Position Summary: Secretary/Unit Clerk/Scheduling As a member of the Patient …
Skills: Medical Terminology, Health Insurance Knowledge, Patient Record Management, Interpersonal Skills, Organizational Skills
Albany, New York, United States · On-site
$18/hr–$23/hr
Employment Type:Full timeShift:Day Shift Description: Senior Registration Associate - Internal Medicine- Albany Monday-Friday 7:15am -3:15pm If you are looking for an administrative position in Albany, full-time, this co…
Skills: Leadership, Patient Scheduling, Medical Registration, Customer Service, Microsoft Office
Albany, New York, United States · On-site
$24/hr–$36/hr
Employment Type:Full timeShift:Evening Shift Description: Supervisor Patient Access – St. Peter's Hospital - FT Evening Shift St. Peters Health Partners – is a member of Trinity Health. Trinity Health employs more than 1…
Skills: Staff Supervision, Patient Access Management, Financial Clearance, Patient Registration, Payroll Administration
Albany, New York, United States · On-site
$16/hr–$23/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Cosmetics Sales, Customer Service, Product Demonstrations, Clienteling, Makeup Application
Albany, New York, United States · On-site
Part-Time Brand Ambassador – Albany *This position requires you to work in-office and on-site as needed. * Be the Face of the Brand in Your Community: Are you energetic, outgoing, and excited to work hands-on at live eve…
Skills: Customer Service, Interpersonal Skills, Social Media, Microsoft Office, Problem Solving
Albany, New York, United States · On-site
$35/hr–$42/hr
Overview Come join Fleet Mobile Maintenance, where we have cutting-edge technology that reduces your admin time - so you can focus less on paperwork and more on doing what you love. We are a locally run, family-oriented,…
Skills: Trailer Repair, Troubleshooting, Diagnostics, Preventative Maintenance, Welding
Albany, New York, United States · On-site
Seasonal Team Member Pay Range: $16.00 - $16.46 Job Summary The Seasonal Team Member supports store operations during our peak business period by assisting with merchandising, freight, front-end operations, and customer …
Skills: Customer Service, Cashiering, Merchandising, Inventory Management, Freight Processing
Albany, New York, United States · On-site
$16/hr–$16/hr
Housekeeping is the perfect department for someone who likes to clean, enjoys being active throughout the day, likes to make customers happy through their work, and thrives in a hospitality environment. You enjoy cleanin…
Skills: Housekeeping, Cleaning, Hospitality, Customer Service, Deep Cleaning
Albany, New York, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer Service, Sales, Product Knowledge, Style Advice, Problem Solving
Albany, New York, United States · On-site
$55k–$72k/yr
Position Summary Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician is a remote…
Skills: Troubleshooting, Equipment Repair, Preventative Maintenance, Customer Service, Time Management
Albany, New York, United States · On-site
$17/hr–$18/hr
Breakfast Attendant Are you ready to be a part of a great team with many growth opportunities? Are you someone who smiles at every person you see, or are you someone who strives to make a positive difference in someone's…
Skills: Customer Service, Food Preparation, Sanitation, Inventory Management, Problem Solving
Albany, New York, United States · On-site
$17/hr–$18/hr
Room Attendant Are you ready to be a part of a great team with many growth opportunities? Are you someone that smiles at every person you see or are you someone that strives to make a positive difference in someone's day…
Skills: Cleaning, Hospitality, Time Management, Customer Service, Problem Solving
Albany, New York, United States · On-site
$18/hr–$22/hr
Housekeeping Supervisor Are you ready to be a part of a great team with many growth opportunities? Are you someone that smiles at every person you see or are you someone that strives to make a positive difference in some…
Skills: Staff Supervision, Inventory Management, Scheduling, Customer Service, Quality Inspection
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Responsible for scheduling patient appointments and tests while serving as a professional liaison between patients and medical staff. Manages insurance verification, prior authorizations, and the processing of EMR orders to ensure efficient clinic operations.
Requires a high school diploma or equivalent and 0-3 years of experience, preferably in a medical office setting. Proficiency in Microsoft Office and excellent verbal and written communication skills are mandatory.
Why Join Us?
Discover your career potential with a practice dedicated to excellence and innovation.
Pay Range: $20 - $24 per hour
This full-time position is located at the NYOH Albany Cancer Center
Under direct supervision, responsible for scheduling patient appointments and tests in an efficient and timely manner. May include outside scheduling and/or surgical scheduling responsibilities.
Greets patients and their guests into the clinic in a prompt, courteous, and professional manner.
Serves as a liaison between patients and medical staff.
Supports and adheres to the New York Oncology Hematology Compliance Program, including the Code of Ethics and Business Standards.
Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Adheres to confidentiality, state, federal, and HIPAA laws and patient records guidelines. Reference and uphold CORE values daily.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Verifies date of birth. Obtains all appropriate forms as required.
Answers incoming calls and messages related to scheduling; address callers’ needs and directs to appropriate department if needed. Obtains and communicates messages in an accurate and timely manner.
Schedules new patients, patient referrals, and returning patients in computer system in accordance with physician and/or office guidelines.
Receives incoming referrals, creates account, obtains, and enters insurance information. Requests initial records, works with provider on determining appropriate time for appointment, schedules consult, mails out new patient packet (varies by site).
Initiates all prior authorization requests and completes documentation relating to referrals in patients’ electronic medical records (EMR).
Communicates to patients all appointment details being scheduled and potential prep work needed, inquires about test specifics from necessary parties and gathers patient information as needed.
Adheres to scheduling template containing physician meetings, satellite schedule, rounding, and call coverage.
Prepares correspondence, memos, forms, and other typing as requested by supervisor.
Responsible for timely and effective processing of EMR orders, including timely completion of chart messages.
Works the bump list and no-show reports in a timely manner.
Monitors order queues as assigned to meet metrics designated by practice.
Cancels/reschedules appointments according to physician schedule changes; notifies appropriate personnel. Complies with no show process and policy.
Works closely with Front Office Supervisor & Nursing Supervisor to achieve optimal scheduling within the infusion room.
Responsible for meeting appropriate metrics and a checklist provided by supervisor.
Arranges for patients to have financial counseling as needed.
Covers for other front office functions as requested.
Required to float as needed and/or assist other sites remotely.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Position is entry level and requires 0-3 years’ experience preferably in a medical office setting. Knowledge of medical terminology and coding a plus. Must have excellent communication skills, written and verbal. Proficiency in Microsoft Office (Outlook, Word, Excel) required.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.
Committed to delivering excellent health care services to help our patients to continue to tell their story.
New York Oncology Hematology (NYOH) is the Capital Region’s leading provider of community-based cancer care and blood disorder services. We’re proud to offer comprehensive, patient-centered treatment across eight state-of-the-art cancer centers in Albany, Amsterdam, Clifton Park, Hudson, and Troy—plus a dedicated women’s imaging location, Akira Medical Imaging + Wellness, conveniently located in Albany. Each year, our team of 35 board-certified physicians and over 300 cancer care specialists delivers compassionate care across a wide range of services, including medical oncology, radiation oncology, hematology, gynecologic oncology, and surgery, serving more than 100,000 patient visits annually.
Offices: 400 Patroon Creek Blvd, Suite 1, Albany, NY 12206, US · 43 New Scotland Ave., Albany, NY 12208, US · 1700 Riverfront Center, Amsterdam, NY 12010, US · 3 Crossing Blvd., Clifton Park, NY 12065, US · 69 Prospect Ave., Hudson , NY 12534, US
There are currently 396 open customer service & support positions in Albany, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Albany Medical Center, St. Peter's Health Partners, CVS Health, Domino's, DICK'S Sporting Goods, among others. Browse the listings above to see every active employer.
Yes — 21 of the 396 open customer service & support positions offer remote or hybrid work (8 remote, 13 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
