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Full-time
associate degree
Medical Insurance, Dental Insurance, Vision Insurance, Company Paid Life Insurance, 401(k) Savings Plan With Company Match, Paid Time Off
Posted 17d ago
~40 hrs/week
Responsibilities
The Security Specialist handles security-related inquiries from drivers and manages gate access across various facilities. They are responsible for monitoring video surveillance, resolving security alarms, and ensuring adherence to company security policies.
Requirements
Candidates should possess an associate degree or equivalent experience and at least one year of customer service or business experience. Proficiency in Microsoft Office and the ability to monitor video screens for extended periods are required.
Full job description
Job overview:
Schneider is seeking a Security Specialist in Green Bay to answer incoming phone calls from company truck drivers with security-related questions and requests. The Security Specialist will also operate gates and monitor entrances at Schneider facilities across the country.
Responsibilities:
Answer incoming phone calls promptly and direct callers to the appropriate department or associate.
Maintain courteous communication with internal associates and company drivers.
Oversee the accurate inventory of equipment.
Control gate access across Schneider locations.
Analyze and react to gate video surveillance.
Handle and resolve security alarms promptly.
Guide associates on adhering to security policies and procedures.
Handle confidential business information with the utmost discretion to ensure confidentiality is maintained.
Skills and qualifications:
Associate degree or equivalent work experience.
1+ years of previous customer service, business or related experience.
Previous security, loss prevention or criminal justice training is a plus.
Experience with Microsoft Office programs.
Strong written and verbal communication skills.
Excellent decision-making and problem-solving skills.
Able to review and monitor video monitors for extended periods of time.
Pay and benefits:
Medical, dental and vision insurance.
Company paid life insurance.
401(k) savings plan with company match.
Paid time off and paid holidays.
Results-based incentive pay program where you can earn above and beyond your base pay.
Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.
Premier provider of North American shipping, transportation & logistics. One of the broadest portfolios in the industry.
Industry
Truck Transportation
Company size
10,001+ employees
Founded
1935
Headquarters
Green Bay, WI
LinkedIn followers
120,846
Put us on the job and consider it done. Schneider is a premier provider of transportation and logistics services headquartered in Green Bay, Wisconsin, and with offices in Chicago, Dallas and many cities in between. Offering one of the broadest portfolios in the industry, Schneider’s solutions include Regional and Long-Haul Truckload, Expedited, Dedicated, Bulk, Intermodal, Brokerage, Warehousing, Supply Chain Management and Port Logistics.
With over $5 billion annual revenue, Schneider has been delivering superior customer experiences and safely getting it done for over 90 years. As proof of our commitment, we have collected a series of awards including the FreightTech 100 award, Inbound Logistics’ Green Supply Chain Partner Award, Women in Trucking’s Top Company for Women to Work in Transportation Award, and multiple top carrier of the year awards by customers like P&G.
Contact Schneider at [email protected], follow us on X at @WeAreSchneider or on YouTube, or dive into our rich content library at https://schneider.com/resources/best-practices. For more information, visit us at www.Schneider.com
Interested in a career that makes a difference? Head to SchneiderJobs.com today to see what opportunities await. We look forward to have you on the team!
Offices: 3101 S. Packerland Drive, Green Bay, WI 54306-2545, US
How much do Customer Service & Support jobs in Wisconsin pay?
Based on 1166 listings with disclosed salaries, most customer service & support jobs in Wisconsin pay between $45k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Wisconsin right now?
There are currently 16,059 open customer service & support positions in Wisconsin listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Wisconsin?
Companies currently hiring include Domino's, Kwik Trip, Inc., Marcus Corporation, Festival Foods, Kroger, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Wisconsin?
Yes — 738 of the 16059 open customer service & support positions offer remote or hybrid work (314 remote, 424 hybrid).
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