Job DetailsJob Location: Mount Vernon Family Health - Mount Vernon, WA 98273Position Type: Full TimeSalary Range: $19.50 - $28.93 HourlyJob Category: Clinic Administrative SupportEarn a sign-on bonus (up to $1,000) when …
Skills: Customer service, Data entry, Patient scheduling, Medical records management, Switchboard operation
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$19/hr–$28/hr
Full-time
high school
Medical insurance, Dental insurance, Vision coverage, Employee assistance program, Flexible spending account, Health savings account
Posted 25d ago
~40 hrs/week
Responsibilities
This position manages daily clinic administrative functions including reception, medical records, and patient scheduling. The representative ensures efficient patient flow while maintaining high standards of customer service and data accuracy.
Requirements
Candidates must possess a high school diploma or GED and demonstrate strong communication and computer skills. While medical office experience is helpful, it is not strictly required for this role.
Full job description
Job DetailsJob Location: Mount Vernon Family Health - Mount Vernon, WA 98273Position Type: Full TimeSalary Range: $19.50 - $28.93 HourlyJob Category: Clinic Administrative SupportEarn a sign-on bonus (up to $1,000) when you join our team as a Patient Services Representative!
Title: Patient Services Representative
Location: Mount Vernon Family Health
City: Mount Vernon, WA
Position: Full-time, non-exempt (hourly), Monday–Friday, with regular work hours of 7:30am to 6:30pm.
Compensation: The full wage scale is $19.50 - $28.93 per hour. Placement within the wage range is determined by the candidate’s relevant experience.
Bonus: Candidates are eligible to receive a sign-on bonus of $1,000 when accepting a full-time position (0.75 - 1.0 FTE) or $500 when accepting a part-time position (0.5 - 0.74 FTE) (Subject to payback clause).
Benefits: At FCN, we offer a comprehensive benefits package designed to support your well-being and that of your family, with flexibility and quality care.
Health Benefits
Three Medical plan options Two Dental plans, including orthodontia for children and adults Employer-paid Vision coverage for employee and family Expanded Employee Assistance Program (EAP) and mental health programs, including wellness and discounted gym memberships Flexible Spending Account (FSA), Healthcare and Dependent Care Health Savings Account (HSA) with an employer contribution of $1,500 (pro-rated based on enrollment eligibility) Health Reimbursement Account (HRA), up to $1,500 ($3,000 for family coverage) Employer-paid Life/AD&D insurance with optional supplemental additional coverage including a guaranteed issue amount with no health questionnaire Voluntary Accident and Hospital insurance plans with annual wellness benefits
*Eligibility for these benefits depends on your full-time or part-time status.
Time Off & Wellness
Paid Time Off (PTO), Paid Sick Leave (PSL), and Extended Illness Bank (EIB) to support your vacation, health, and personal needs PTO, PSL, and EIB accrue starting on your first day, and you can use paid time off after the applicable days of employment Full-time employees generally begin earning 18 days of PTO, increasing 33 days over time per our PTO policy. You can rollover unlimited PTO hours into the next year. PSL accrues at 1 hour per 40 hours worked EIB accrues up to 32 hours per year (pro-rated based on hours worked) for both part-time and full-time employees, with a maximum of 480 hours
Retirement
401(k) plan with employer match, both Traditional and Roth options available 401(k) Profit Sharing Plan Free financial planning guidance to support your retirement goals
*Eligibility for these programs is based on your years of service and required hours.
Additional Benefits
Eligibility for FCN applicable bonuses
Job Summary: This position is responsible for the daily administrative functions of the clinic, acting to support patients while adhering to company policies and standards. Duties are site-specific and may involve all or some of the following: reception, medical records, switchboard, referrals, and scheduling.
We are looking for a qualified, motivated individual with a passion for family medicine who can:
Communicate effectively Provide excellent customer service Effectively manage patient flow Respond to patient questions and/or concerns in a calm and helpful manner Accurately enter and review patient data in the EMR Prioritize and multitask on multiple projects with frequent interruptions
Knowledge, Skills and Abilities
Ability to establish lasting and effective employee relationships in a team environment Proficiency in using standard computer and office equipment Good spelling, grammar, typing, data entry, and phone skills Ability to maintain patient privacy and confidentiality Ability to adapt to process and procedure changes Ability to thrive and grow in a fast-paced, learning environment Medical office experience is helpful, but not required Bilingual a plus
About FCN: As an independent, locally owned, physician-run network of family medicine providers, we are passionate about our community's well-being. We take the time to build strong, long-term relationships with our patients and our employees. We have 12 clinics and 3 urgent care centers in Whatcom and Skagit County, in a beautiful corner of northwest Washington where the mountains meet the sea. QualificationsEducation & Experience: High School diploma or GED, or equivalent knowledge and skills obtained through a combination of education, training, and experience.
Physical Requirements: While performing the duties of this job, the employee is required to stand, walk, sit, use hand to finger coordination, handle or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, and listen attentively. The employee must occasionally lift and/or move up to 30 pounds.
Immunization Requirements: Employees are required to meet immunization standards in accordance with federal, state, and organizational health and safety guidelines, as applicable to the role. A simple process is in place for employees to request exemptions for medical or religious reasons.
Family Care Network is a Drug-Free, Equal Opportunity Employer.
Locally owned and independently operated. We focus on what matters most — the health and well-being of our patients.
Industry
Medical Practices
Company size
501-1,000 employees
Headquarters
Bellingham, Washington
LinkedIn followers
971
As an independent, locally owned, provider-run network, we are passionate about our community's well-being. We take the time to build strong, long-term relationships with our patients through all ages and stages of life, from pregnancy through adulthood. That's family medicine. That's Family Care Network.
Offices: 3610 Meridian St, Bellingham, Washington 98225, US
Family MedicineUrgent Care ServicesOB: Prenatal care and childbirthTravel MedicinePrimary CarePediatricsand Preventive CareHealth CareMedicalPrimary and Urgent Care
How much do Customer Service & Support jobs in Washington pay?
Based on 1777 listings with disclosed salaries, most customer service & support jobs in Washington pay between $54k–$145k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Washington right now?
There are currently 15,739 open customer service & support positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Washington?
Companies currently hiring include Domino's, Albertsons Companies, Starbucks, Kroger, Costco Wholesale, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Washington?
Yes — 853 of the 15739 open customer service & support positions offer remote or hybrid work (365 remote, 488 hybrid).
How do I apply for Customer Service & Support jobs in Washington?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Washington