Job DetailsJob Location: TACOMA PROFESSIONAL SERVICES - TACOMA, WA 98409Position Type: Full TimeEducation Level: NoneSalary Range: $20.00 - $20.00 HourlyTravel Percentage: NoneJob Category: Customer ServiceCustomer Service Representative – $20 + Booking incentives + Growth Opportunities
Mon-Fri 8:30am-5:30pm or 9:00am-6:00pm
At Harts Plumbers, Electricians, and HVAC, we’re more than just a home services company — we’re a tight-knit team built on people, passion, and professionalism. As we continue to grow rapidly, we’re looking for a dependable, energetic Customer Service Representative to be the welcoming voice of our brand.
If you love helping people, thrive in a fast-paced environment, and want a stable, long-term career with a company that actively invests in your success, you belong at Harts!
Why You’ll Love Working Here
Competitive pay: $20 to start (booking incentives + growth opportunities)
Full benefits: medical, dental, vision, and 401(k) match
Paid time off, sick time, and holidays to recharge
Supportive, upbeat team environment where your voice matters
Ongoing training + real promotion opportunities in a stable, year-round industry
What You’ll Do
As a CSR, you are the heartbeat of our operation. You will:
Be the Face of Harts: Deliver exceptional first impressions by answering incoming calls with warmth, confidence, and professionalism.
Own the Schedule: Seamlessly book and confirm service appointments to keep our field technicians busy.
Connect & Convert: Use proven call structures to handle inquiries while building genuine rapport with homeowners.
Drive Growth: Make outbound calls to warm leads and existing customers to help the team smash goals.
Solve Problems: Bring positivity, reliability, and a solution-oriented mindset to every shift.
What We Are Looking For
A friendly, high-energy personality with a passion for helping others.
Excellent communication skills—you know how to listen and speak with empathy.
Strong reliability and dependability (your team and our customers count on you!).
Basic computer proficiency and the ability to navigate multiple screens.
Prior customer service, call center, or dispatch experience is a plus, but we will train the right attitude!
Interested? Apply today at hartsservices.com/careers or email [email protected].
Qualifications