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$22/hr–$24/hr
Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, Life Insurance
Posted 19d ago
~40 hrs/week
Responsibilities
Execute leasing and renewal strategies to achieve occupancy and revenue goals while ensuring resident satisfaction. Manage the end-to-end leasing process from lead engagement and touring to application and move-in.
Requirements
Requires a high school diploma and at least one year of experience in sales, customer service, or hospitality. Proficiency in MS Office and the ability to pass a background check and drug screen are mandatory.
Full job description
Job DetailsJob Location: Gateway - Everett, WA 98208Position Type: Full TimeSalary Range: $22.00 - $24.00 HourlyAre you looking for a rewarding career in Property Management? DevCo Residential Property Management is seeking a Full-Time Leasing Professional to join our dynamic team in Everett, Wa!
About the Company
DevCo Residential Property Management is a privately held and owner-operated professional property management company that specializes in managing multifamily and mixed-use properties throughout the West Coast to the Midwest. Our mission is to be a great company that provides outstanding housing, emphasizing common sense in investment property management. We achieve performance standards that balance short-term return on investment with long-term housing preservation and value, nurturing a reputation of excellence in our communities, operations, and within ourselves. We promote healthy communication, productive teamwork, integrity, and professionalism, fostering an innovative work environment where inclusivity is paramount. Join us as we empower our employees to lead with kindness and compassion to provide exceptional housing. We offer competitive pay, robust benefits, professional training and development, growth opportunities, and a positive work culture. If you're seeking a positive career change, come join us at DevCo Residential!
Pay Details: $22-$24
Schedule: Tuesday - Saturday 9:00 AM to 6:00 PM
Benefits Offered
Over 90% company paid medical benefits for employee coverage. 100% company paid dental and vision benefits for employee coverage. Healthcare and dependent care flexible spending accounts. Company paid life insurance, AD&D and long-term disability benefits for employee coverage. Best-in-class voluntary insurance benefits. Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 4% contributed by the employee. Discretionary bonus programs. Employee assistance program (EAP) with 24/7 counseling services. Company-sponsored industry training and certifications. 3 weeks of paid time off each year. Up to 12 paid holidays each year.
About the Position
The Leasing Professional is responsible for executing the community’s leasing and renewal strategies to achieve targeted revenue, occupancy, and resident retention goals by performing all activities related to leasing to new residents, securing resident lease renewals and ensuring resident satisfaction. This role combines sales, customer service and marketing to effectively lease apartment homes and build exceptional relationships with guests and residents.
Job Responsibilities
Successfully and promptly engage with prospective residents through the company’s lead management software, email and phone calls, appointments, and follow-up communication, in accordance with company policies. Effectively tour and lease apartment homes, guiding new residents through each step of the application, tax credit, and move-in process. Acquaint new residents with all leasing documentation, community rules and policies, apartment functions, and emergency procedures to ensure resident satisfaction at move-in. Assist with administering lease agreements and addendums, renewals, and prospect screening processes while ensuring accuracy and compliance. Inspect apartment homes before residents move in, ensuring apartments are ready. Keep associated resident management software up to date, including rent charges, occupants, lease dates, and other data in a timely manner.
Accurately record all traffic information daily. Properly maintain all resident files per the Company’s policy, including daily cloud filing. Assist with the compliance requirements of the tax credit program as it relates to the community including new move-ins and re-certifications. Participate in the success of all resident events, community programming, and local/non-profit programs.
Support the community's overall marketing and leasing efforts, including social media engagement, reputation management, advertising, market surveys, marketing collateral, curb appeal, and pricing. Follow the community’s established policies regarding concessions, specials, and all other marketing programs. Ensure that the community and made-ready units meet the Company’s standards for show quality by inspecting daily, communicating maintenance and upkeep needs, setting up mini models, and sparkling/touching up clean units as needed. Assist with front desk duties and coverage, including answering phones, greeting customers and vendors, scheduling appointments, and other general office duties as assigned. Respond to resident questions, concerns, and requests in a timely manner, and take appropriate action to resolve and address service issues. Work effectively with Resident Relations to de-escalate and resolve concerns. Maintain a satisfactory closing ratio and shop program score related to the Company’s goals and expectations. Stay informed about current market and competitor conditions that may impact the community’s occupancy and sales results. Maintain the healthy, safe, and presentable condition of the physical asset(s). Complete any cleaning efforts including sweeping, vacuuming, and sanitizing as needed. Provide excellent customer service to all residents, prospects, and guests. Complete assigned tasks by the assigned deadlines and communicate any obstacles with your supervisor in advance. Work collaboratively and respectfully with peers, other team members and departments.
QualificationsExperience
Minimum 1 year of sales, customer service, or hospitality experience. Previous multifamily leasing experience preferred. Ability to provide exceptional customer service to address the needs of current and future residents in a friendly and professional manner. Proficient using MS Office Suite (Word, Excel, PowerPoint, and Outlook). Excellent written and verbal communication skills. High school education or equivalent required. Must be 18 years of age or older. Must be able to speak, read and write English in a manner sufficient to carry out duties. Successful completion of background check and drug screen required. Must be legally qualified to work in the U.S. meeting I-9 guidelines.
DevCo Residential Property Management is an Equal Opportunity Employer.
HNN Communities is a privately held and owner operated professional property management company. We specialize in the management of multifamily and mixed-use properties in the state of Washington.
Our mission is to be a great company that provides outstanding housing. We emphasize common sense in the management of investment properties. We achieve standards of performance that balance short-term return on investment with long-term housing preservation and value. We nurture a reputation of excellence in our housing communities, in our operations and within ourselves. We promote healthy communication, productive teamwork, integrity and professionalism. We thrive in a work environment that is exciting, fun and productive. We realize the power of kindness and compassion in our business operations.
Visit us at www.lifeisbetterhere.com/careers to view all open job opportunities available on our team!
Offices: PO Box 4108, Bellevue, WA 98009-4108, US
Real Estate InvestmentProperty Managementand Affordable HousingReal Estate InvestmentProperty ManagementReal Estate
How much do Customer Service & Support jobs in Washington pay?
Based on 1777 listings with disclosed salaries, most customer service & support jobs in Washington pay between $54k–$145k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Washington right now?
There are currently 15,252 open customer service & support positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Washington?
Companies currently hiring include Domino's, Albertsons Companies, Kroger, Starbucks, Costco Wholesale, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Washington?
Yes — 844 of the 15252 open customer service & support positions offer remote or hybrid work (361 remote, 483 hybrid).
How do I apply for Customer Service & Support jobs in Washington?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Washington