Job Type: Regular Work Location: Market - AMRET - WA - Portland 242 Overview: Join 2020 Companies as a Retail Engagement Specialist and play a key role in building retail partner relationships, increasing program visibil…
Skills: Relationship Building, Retail Engagement, Field Marketing, Interpersonal Communication, Merchandising
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Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401(k), Mileage Reimbursement
Posted 15d ago
~40 hrs/week
Responsibilities
The specialist visits retail locations to build relationships with merchants and educate them on client financial services and program benefits. They are responsible for placing point-of-sale materials and tracking activity via mobile reporting tools to meet territory goals.
Requirements
Candidates must have a high school diploma and at least six months of experience in sales, retail, or marketing. A personal vehicle, valid driver's license, and proof of insurance are required for this field-based role.
Full job description
Job Type:
Regular
Work Location:
Market - AMRET - WA - Portland 242
Overview:
Join 2020 Companies as a Retail Engagement Specialist and play a key role in building retail partner relationships, increasing program visibility, and supporting business growth across your territory!
Schedule: Monday - Friday
Pay: $23 per hour plus 10% Monthly Bonus Opportunity
Requirements:This position requires a personal vehicle, valid driver's license, proof of insurance, and successful completion of a Motor Vehicle Record (MVR) screening.
This is a field-based role where you will visit local retailers and ensure they understand how to maximize the value of the program. You will serve as the face of the brand in the field building relationships, providing education, and ensuring a strong customer experience at each location.
What You’ll Do
Visit retail locations within your assigned territory and engage with merchants in a professional, relationship-focused manner
Introduce and educate new merchants on the client’s financial services and program benefits
Provide on-site support, answer questions, and address concerns to ensure merchant understanding and confidence
Place and maintain point-of-sale materials and branding in-store
Document visits and track activity using mobile tools and reporting systems
Work closely with leadership to ensure territory goals and coverage expectations are met
What This Role Looks Like Day-to-Day
Field-based position with daily travel within your assigned territory
Approximately 22-35 retail visits per day depending on geography and scheduling
Mix of in-store engagement, driving, and administrative follow-up
Independent work style with strong support from leadership and training teams
What’s In It for You
No weekends
Weekly Pay (DailyPay Options Available)
Paid training and onboarding support
Mileage reimbursement and paid travel time
Next-day pay options available
Full benefits package including medical, dental, vision, PTO, and 401(k)
Company-provided mobile device and materials
What We’re Looking For
Strong communication and interpersonal skills
Comfortable working independently in a field-based environment
Organized, reliable, and able to manage a daily route
Adaptable, professional, and customer-focused
Prior retail, sales, field marketing, or customer-facing experience is a plus
Job Description:
Partner with the client to train and advocate client products at the retailer
Drive merchant awareness within your assigned territory
Maintain professional interaction with both merchants and fellow employees
Attempt to place point of purchase signage on exterior and/or interior of business
Advise merchants by providing information on products
Audit and record competitive products, promotions, merchandising, displays and merchant feedback
Travel to major markets and events for iconic launches to promote products
Contribute to team effort by assisting in launch-related activities, as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure feedback reporting is submitted in timely manner
Performance Measurements:
Meet or exceed quarterly visit goals
Meet or exceed weekly in store time goals
Visit multiple store locations on a daily and weekly basis
Effectively schedule store visits two weeks or more in advance
Effectively execute assigned activities inside each location during all visits
Effectively demonstrate an ability to establish and influence business relationships through merchant awareness, POP placement and consistent productivity
Record and maintain appropriate documentation for each visit
Qualifications:
High school diploma or equivalent experience required
Six (6) months prior sales, promotion, retail, or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to lift and carry up to 15 lbs. at a time
Ability to multi-task in a fast-paced, team environment
Ability to maintain customer confidentiality
Reliable transportation within assigned territory
What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020’s Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Award-Winning Retail Sales Agency Delivering Long-Term Results Across North America.
Industry
Advertising Services
Company size
10,001+ employees
Founded
1991
Headquarters
Southlake, Texas
LinkedIn followers
23,042
2020 Companies is an award-winning retail sales, merchandising, and experiential marketing agency headquartered in Southlake, TX. Recognized for both culture and capabilities, we’ve been named to Comparably’s 2025 Best Sales Teams, Forbes America’s Best Employers for Women 2025, and the 2025 North America Top 100 Inspiring Workplaces.
We partner with some of the world’s most recognizable consumer electronics and CPG brands to drive long-term growth through tailored retail strategies, brand advocacy, full-service merchandising, experiential activations, and nationwide training programs delivered virtually, online, and in person.
Our reach spans more than 600,000 retail doors across the U.S. and Canada, and our top-level field teams are trained to execute impactful brand activations, product launches, assisted sales, and consumer engagement strategies. Each year, our efforts generate more than 25 million in-person impressions and nearly $10 billion in client revenue. We have a 96%+ staffing rate and, as a Best Buy Approved Provider, we use advanced recruitment and training strategies to ensure every team is fully staffed, retail-ready, and aligned with client goals.
Clients trust 2020 Companies as a strategic partner, not just a vendor. Most of our relationships span five years or more, with dedicated teams executing full-year, nationwide programs. We prioritize measurable results and continually look for new ways to improve performance and deliver greater return on investment through data-backed insights, innovative staffing, and in-store excellence.
Since 1991, 2020 Companies has remained a values-led organization with a people-first culture that fuels innovation, strengthens brands, and delivers lasting results. We have been recognized on Glassdoor’s Best Places to Work list for 2023 and 2024 and are proudly Great Place to Work® Certified in both 2024 and 2025.
Offices: 1900 W Kirkwood Blvd, 1300B, Southlake, Texas 76092, US
Best Buy Approved ProviderSales and MarketingProduct DemonstrationTrainingAssisted SalesMerchandisingStaffingRecruitingConsumer Engagement and ActivationsBrand Advocacy
How much do Customer Service & Support jobs in Washington pay?
Based on 1770 listings with disclosed salaries, most customer service & support jobs in Washington pay between $54k–$145k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Washington right now?
There are currently 15,264 open customer service & support positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Washington?
Companies currently hiring include Domino's, Albertsons Companies, Kroger, Starbucks, Costco Wholesale, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Washington?
Yes — 853 of the 15264 open customer service & support positions offer remote or hybrid work (365 remote, 488 hybrid).
How do I apply for Customer Service & Support jobs in Washington?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Washington