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$29/hr–$29/hr
Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Voluntary Benefits, 401(k)
Posted 7d ago
~40 hrs/week
Responsibilities
The Site Supervisor acts as the primary on-site leader, serving as the face of the company to the client and managing daily security operations. They are responsible for leading the officer team, ensuring policy compliance, and documenting all security incidents.
Requirements
Candidates must be at least 18 years old with a high school diploma or equivalent and a clean driving record. Applicants must also pass an extensive background check and drug screening.
Full job description
Job Description:
Oatridge Security Group is looking for a Site Supervisor to join its rapidly growing team. This role is ideal for a security professional who takes pride in ownership, consistency, and leading by example. The Site Supervisor is the dedicated, on-site leader at an assigned location — the face of OSG to both the client and the officers they work alongside every day.
The Site Supervisor is not a roving or mobile role. They are permanently assigned to a single site and are expected to be deeply familiar with that site’s operations, culture, and client expectations. This position is primarily Monday through Friday, day shift, making it a stable, structured opportunity for a seasoned security professional ready to step into a leadership role.
Above all, the Site Supervisor is a role model. They set the tone for every officer at their site — in appearance, attitude, professionalism, and performance. They serve as the primary point of contact for their client and account manager, requiring a personable, customer-service-forward approach in every interaction.
OSG has over 20 years’ experience providing top-of-the-line security services to the commercial sector and U.S. Government, operating throughout Washington and Oregon. In 2020, OSG was recognized as the SBA National 8(A) Graduate of the Year.
Job Details:
Work Location: Seattle WA
Pay Rate: $29.05 per hour
Schedule: Monday–Friday, Day Shift- 7:00AM-3:00PM
Employment Type: Full-Time
Qualifications:
18 years of age or older
Legally authorized to work in the U.S
High School Diploma or equivalent
Must pass an extensive background check and drug screening
Clean driving record required
Required Skills:
Ability to build and maintain a strong working relationship with the client and account manager through consistent, clear, and proactive communication
Outstanding interpersonal and customer service skills — the Site Supervisor is the face of OSG at their site and must always project professionalism and approachability
Fluent in spoken and written English; able to compose professional reports, emails, and incident documentation
Ability to follow and enforce written policies, orders, and training materials
Familiarity with TrackTik is preferred
Well-groomed, punctual, dependable, and an exemplary representative of OSG values
Essential Duties & Responsibilities:
To perform this job successfully, the Site Supervisor must be able to perform each essential duty to the standards of OSG.
Site Leadership & Client Relations
Serve as the primary, on-site point of contact for the client and OSG account manager
Act as the face of OSG at the assigned site — maintaining a professional, approachable, and service-oriented presence at all times
Respond promptly and professionally to client concerns, questions, and feedback in-person, by phone, or by email
Serve as the first point of contact for any incidents or security events at the site; manage the situation calmly and ensure proper documentation and escalation
Maintain a thorough, day-to-day understanding of the site’s operations, post orders, and client expectations
Lead by example in appearance, attitude, and conduct — the Site Supervisor sets the standard that all other officers at the site are expected to meet
Ensure officers assigned to the site are observing company standards and following post orders
Provide on-the-job mentorship and refresher guidance to officers at the site as needed
Verify that officers are a good fit for the assigned site and communicate any concerns to the account manager
File accurate daily activity reports with supporting documentation
Document all incidents thoroughly and escalate to the account manager in a timely manner
Maintain familiarity with site-specific reporting requirements and client expectations
Benefits:
We offer some of the best pay and incentives in the industry.
Insurance: Medical, Dental, Vision, Life, and Voluntary Benefits
401(k) or Roth 401(k) with Employer Matching
Paid Time Off (PTO) up to 56 hours per year for full-time employees
Oatridge Security Group, Inc. (OSG) is a HUBZone certified business located in Tacoma, Washington. OSG specializes in providing cleared protective services programs that meet and exceed commercial and government requirements. Our processes, procedures, and programs are all designed around varying government agency rules and regulations. OSG's detailed infrastructure and specialization is unique in the security industry. This specialization allows OSG to share a singular focus within the defense industry with its customers.
With a 23 year operating history and senior management with over a 100 years of combined security industry expertise and experience, OSG is established as a business leader in the protective security services industry in the greater Northwest area and beyond.
Offices: 1436 S Union Ave, Tacoma, Washington 98405, US
How much do Customer Service & Support jobs in Washington pay?
Based on 1685 listings with disclosed salaries, most customer service & support jobs in Washington pay between $53k–$140k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Washington right now?
There are currently 14,704 open customer service & support positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Washington?
Companies currently hiring include Domino's, Albertsons Companies, Starbucks, Kroger, Costco Wholesale, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Washington?
Yes — 824 of the 14704 open customer service & support positions offer remote or hybrid work (363 remote, 461 hybrid).
How do I apply for Customer Service & Support jobs in Washington?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Washington