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Full-time
Paid time off, Health insurance, Dental insurance, Vision insurance, Health savings account, Telemedicine
Posted 7d ago
Apply by Jul 28
~24 hrs/week
Responsibilities
The Patient Care Coordinator is responsible for creating a welcoming environment and guiding patients through their dental visits with professionalism. They also handle administrative tasks such as scheduling appointments, verifying insurance, and assisting with financial arrangements.
Requirements
Candidates must have at least one year of related experience and possess strong communication and interpersonal skills. Knowledge of dental terminology is required, and previous experience in a dental or medical office setting is preferred.
Full job description
Overview
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
TUES-THURS 8-5, FRI 7-4 Responsibilities
Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
At least one year related experience
Knowledge of dental terminology
Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
Previous experience in a dental or medical office setting
Compensation
$22-$25/hour About Us
Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at [email protected]
Related keywords
Patient Care CoordinatorDentalCustomer ServiceInsurance VerificationAppointment SchedulingFinancial ArrangementsMedical OfficeG3 ApproachPatient ExperienceAdministrative Support
It all starts with a smile.
Smile Brands has built a rewarding culture around Smiles for Everyone™. The simple idea that every interaction is an opportunity to create happiness.
The result is happier doctors, happier team members, and happier patients.
Employees repeatedly vote Smile Brands as one of the nation’s best places to work. Patients recommend their experiences to family and friends. Partner doctors rave about the support and peace of mind they receive from a Smile Brands transition.
When everyone wins, everyone smiles.
Offices: 675 Anton Blvd, Suite 500, Costa Mesa, California 92626, US
DentistryGeneral dentistryDentist recruitingDental practice transitionsDental careersDental studentsDental AssistantsDental Hygienistsand General DentistsHospital
How much do Customer Service & Support jobs in Washington pay?
Based on 1685 listings with disclosed salaries, most customer service & support jobs in Washington pay between $53k–$140k per year. Individual offers vary with seniority, company size, and specialization.
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