Overview Patient Service Representative, Crossville Medical Group Full Time, 80 Hours Per Pay Period, Day Shift Covenant Medical Group Overview: Covenant Medical Group is the employed and managed medical practice organiz…
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Crossroads Team Member - University of Tennessee Chattanooga
Chattanooga, Tennessee, United States · On-site
Entry level
Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food …
Sales Associate - Care Solutions - Nashville or Indianapolis
Batesville, Indiana, United States · On-site
$60k–$65k/yr
Entry level$2.3B raised
This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues …
Skills: Interpersonal skills, Public speaking, Influential skills, Strategy implementation, Time management
6058 - Jackson, TN - 1401 Vann Drive, Jackson, Tennessee, 38305 CarMax, the way your career should be! Position Overview As a Senior Customer Specialist, you will play a key role in delivering an iconic, customer-first e…
Skills: Customer Experience, Team Leadership, Mentoring, Sales Strategy, Inventory Reconciliation
Arlington, Tennessee, United States · Remote Solely
$18/hr–$25/hr
Mid level
MEDHOST, a division of Harris; is seeking a Credit Balance Specialist who will analyze credit balances to determine their cause, facilitate account resolution, and post refunds as needed. The position requires profession…
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
Skills: Venipuncture, Capillary Techniques, Specimen Collection, Data Entry, Billing Processing
Job Description Position Responsibilities Pick, stage and safely deliver parts to pro customers Pick up returns and coresDrop off weekly/monthly sales flyers while promoting current sales and loyalty programs Daily colle…
Your Opportunity Customer Service Representative TitleMax Clarksville, TN As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it …
Skills: Customer Service, Cash Handling, Transaction Processing, Point of Sale (POS), Microsoft Office
Hamra Enterprises – has great opportunities for driven people who are looking for a fun, energetic atmosphere with room to grow. We are dedicated to our core values; letting you love what you do and do what you love! We …
Skills: Customer Service, Communication, Interpersonal Skills, Teamwork, Time Management
Requisition Number: 231462 Job Description Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service a…
Assistant Manager - Specialty Coffee - The Mall at Green Hills
Nashville, Tennessee, United States · On-site
$35k–$56k/yr
Mid level$969M raised
Job Description As an assistant manager on our team, you’ll play a dual role — part empowering leader, part consummate teacher. In this role, you’ll… A day in the life… Complete a comprehensive Manager in Training progra…
Skills: Leadership, Training, Customer Service, Written Communication, Verbal Communication
Store 4703934: 4190 Nolensville Rd., Nashville, Tennessee 37211 Shift AvailabilityFlexible (Days, Evenings, Overnights + Weekends) Time Type Part time Assistant Manager We want you to join our team as an Assistant Manage…
Skills: Team Leadership, Recruiting, Interviewing, Hiring, Delegation
Store 4703934: 4190 Nolensville Rd., Nashville, Tennessee 37211 Shift AvailabilityFlexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join our team as a Cus…
Skills: Customer Service, Cashiering, Sales, Communication, Problem Solving
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Supervision, Customer Service, Store Operations, Merchandising, Deductive Reasoning
POSITION SUMMARY: The Boat & ATV Sales Consultant performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions. ESSENTIAL FUNCTIONS: Supports a strong commit…
Skills: Sales, Customer Service, CRM Software, Product Knowledge, Point Of Sale (POS) Systems
Supreme Foods, a growth oriented Burger King fast food franchisee, is now hiring a future leader for an hourly shift manager to lead shifts at one of our Burger King restaurants. Benefits offered include: Medical, Dental…
Skills: Restaurant management, Team leadership, Guest satisfaction, Labor management, Food quality control
Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If …
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
Skills: Catering, Conference Services, Organization, Attention To Detail, Hospitality Management
Camping World is seeking a Sales Development Manager to join our growing team. As a Sales Development Manager, you will be a key contributor to our enterprise-wide sales initiative. We are looking for someone with a prov…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school
Posted 18d ago
Apply by Jul 24
~40 hrs/week
Responsibilities
Provides administrative support for patient check-out operations, including processing encounter data and collecting outstanding balances. Responsible for scheduling return visits and collaborating with care teams to ensure coordinated patient care.
Requirements
Requires one year of medical office experience with knowledge of coding and scheduling, or three years of general customer service experience. A high school diploma or GED is preferred.
Full job description
Overview
Patient Service Representative, Crossville Medical Group
Full Time, 80 Hours Per Pay Period, Day Shift
Covenant Medical Group Overview:
Covenant Medical Group is the employed and managed medical practice organization of Covenant Health, providing comprehensive care across East Tennessee. With more than 300 physicians and advanced practice providers in 20 communities, our team delivers expertise across a broad spectrum of specialties from primary care and walk-in clinics to preventive medicine and advanced surgical and subspecialty services. We are committed to offering coordinated, patient-centered care that spans the continuum of health needs, ensuring access to exceptional providers close to home.
Position Summary:
Provides administrative coverage for the patient service functions related to the check-out operations of the physician practice. Collects and processes encounter form data. Collects and totals outstanding balances and payments for services rendered. Balances work and computer at end of day.
Responsibilities
Maintains established departmental policies and procedures, objectives, quality assurance program, and safety standards.
May answer telephone calls and route accordingly.
Receives and records changes in patient information.
Demonstrates familiarity with insurance procedures; demonstrates knowledge of which plan the provider(s) participate.
Ensures procedures and corresponding diagnosis are properly recorded on the fee slip for charge entry.
Responsible for scheduling appointments for return visits and end of day procedures and balancing.
Compiles data for the billing personnel.
Attends meetings as required and participates on committees as directed.
Collaborates with the patient, physician, and other care team members as part of a team based approach to overall patient care.
Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
Performs other duties as assigned.
Qualifications
Minimum Education:
None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill, and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.
Minimum Experience:
One (1) year experience in medical office setting with working knowledge of clinic appointment scheduling, collection, and experience in ICD-9/10 and CPT-4 coding (charge entry) required OR minimum three (3) years of total customer facing/customer service experience required.
Licensure Requirement:
None
Related keywords
Patient Service RepresentativeMedical OfficeICD-10CPT-4Charge EntryHealthcare AdministrationPatient SchedulingMedical BillingCovenant Medical GroupPatient-Centered Care
Our mission is to serve the community by improving the quality of life through better health.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1997
Headquarters
Knoxville, TN
LinkedIn followers
31,011
Covenant Health is a not-for-profit, locally owned integrated healthcare enterprise with a mission to improve the quality of life in our communities through better health. Covenant Health serves a 25-county region of Tennessee and has more than 2 million patient encounters annually. Our 11,000+ employees, physicians and volunteers serve patients at our acute-care and behavioral health hospitals, outpatient facilities, homecare services, and more than 80 affiliated medical practices. We are nationally recognized for our enduring legacy of excellence, and have received multiple designations as a "best employer" from Forbes, Becker's Healthcare and Newsweek.
The hospitals of Covenant Health:
• Claiborne Medical Center
• Cumberland Medical Center
• Fort Loudoun Medical Center
• Fort Sanders Regional Medical Center
• LeConte Medical Center
• Methodist Medical Center
• Morristown-Hamblen Healthcare System
• Parkwest Medical Center
• Peninsula Behavioral Health (a division of Parkwest)
• Roane Medical Center
If you are interested in working at Covenant Health:
• Physicians: www.CovenantNewMD.com
• All other clinical and non-clinical opportunities: www.CovenantCareers.com
Offices: 100 Fort Sanders West Blvd, Knoxville, TN 37922, US
hospital carecancerrehabilitationbehavioral healthwomen's servicescardiologybariatrics and metabolismBarrett's esophagus and digestive diseasemedical practicesneurology
How much do Customer Service & Support jobs in Tennessee pay?
Based on 1259 listings with disclosed salaries, most customer service & support jobs in Tennessee pay between $45k–$105k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Tennessee right now?
There are currently 17,357 open customer service & support positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Tennessee?
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, AutoZone, Tractor Supply Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Tennessee?
Yes — 945 of the 17357 open customer service & support positions offer remote or hybrid work (506 remote, 439 hybrid).
How do I apply for Customer Service & Support jobs in Tennessee?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Tennessee