Job DetailsJob Location: Hilton Nashville Downtown - Nashville, TN 37201Position Type: Full TimePosition Overview: Responsible for taking care of guest requests and front desk/reception. Creating a positive and memorable…
Skills: Customer Service, Front Office Operations, Hotel Management Systems, Cash Handling, Multi-tasking
LocationUS-Tennessee-Dyersburg Overview To be the point of contact for application, network, hardware, and software issues and enhancements at the site.This position must be able to isolate, resolve, and follow-up with e…
Skills: M365 Administration, Active Directory, MS Azure, MS Entra, Intune
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for…
Your Impact at Lowe’s As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You’ll unload deliver…
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for…
Your Impact at Lowe’s As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You’ll unload deliver…
Skills: Inventory handling, Stocking, Forklift operation, Pallet jack operation, Customer service
Your Impact at Lowe’s As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You’ll unload deliver…
Your Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note. Your work helps our stores positively serve our customers and communities by providing a quick, friendly checkout exper…
Your Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note. Your work helps our stores positively serve our customers and communities by providing a quick, friendly checkout exper…
Skills: Customer service, Cash handling, Point of sale, Communication, Problem solving
Elevate is committed to providing the highest quality commercial roofing, wall and lining systems to solve our customers’ challenges, grounded by a 45-year legacy of proven experience. Our mission is to deliver solutions…
Skills: Warranty Claims Management, Roofing Systems Analysis, Construction Practices, Project Management, Contractor Negotiation
$18-$21/HR WFH - Seasonal Licensed Health Insurance Agent
Tennessee, United States · Remote Solely
$18/hr–$21/hr
Entry level
Overview About the Role Do you enjoy helping people make confident decisions Do you take satisfaction in solving problems and simplifying things for people? If so, this could be the right role for you. As a Licensed Heal…
Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If …
Elevate is committed to providing the highest quality commercial roofing, wall and lining systems to solve our customers’ challenges, grounded by a 45-year legacy of proven experience. Our mission is to deliver solutions…
Skills: Warranty Claims Management, Roofing Systems Analysis, Construction Practices, Project Management, Negotiation
Jefferson City, Tennessee, United States · On-site
Entry level$22B raised
Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If …
Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If …
Expand your career possibilities. Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you …
SUPREME CAJUN FOODS, a growth oriented Popeyes Louisiana Kitchen fast food franchisee, is now hiring friendly, smiling energetic Team Members at one of our Popeyes Louisiana Kitchen restaurants. Location: 847 Callen Lane…
Skills: Customer Service, Cash Handling, Order Taking, Food Preparation, Teamwork
Your Impact at Lowe’s As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You’ll unload deliver…
Knoxville, Tennessee, United States · Remote Solely
$300/hr–$500/hr
Entry level
The Delaney Agency is looking for individuals interested in working remotely as Life Insurance Sales Representatives. This is a work-from-home opportunity for coachable, disciplined individuals who are comfortable with a…
Skills: Life Insurance Sales, Lead Generation, Client Servicing, Communication, Financial Planning
The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer. What are the requ…
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Full-time
high school, bachelor degree
Posted 17d ago
~40 hrs/week
Responsibilities
The Front Desk Agent is responsible for managing guest check-ins and check-outs while providing exceptional customer service. They handle guest requests, manage room assignments, and promote hotel loyalty programs and services.
Requirements
Candidates should have a high school diploma or GED, with a bachelor's degree in hospitality or business preferred. Previous experience in customer service or hospitality and proficiency in hotel management systems are desired.
Full job description
Job DetailsJob Location: Hilton Nashville Downtown - Nashville, TN 37201Position Type: Full TimePosition Overview: Responsible for taking care of guest requests and front desk/reception. Creating a positive and memorable experience for our guests by providing exceptional customer service, attention to detail and the ability to handle various tasks simultaneously.
Essential Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet guests with a warm and friendly demeanor upon arrival. Fulfilling requests, following special instructions, and adhering to established security and credit policies and procedures while using standards of service. Promote Hilton Hospitality and brand-specific marketing programs. Effectively communicate with other hotel departments to ensure seamless guest experiences. Address guest inquiries and resolve issues promptly, follow up ensuring complete guest satisfaction. Using computer system for most functions, select and block rooms for incoming guests; pre-register individuals or groups as required; assist in escorting VIPs as requested. Check guests out of the hotel in accordance with procedures; make change and post charges to guest accounts. Knowledgeable of room and rate availability for current and future dates to quote for guests. Handle safety deposit box requests; including distributing, giving access and closing procedures. Complete key packets and vouchers. Reconcile transactions at the close of shift and cash out with leader. Promote and upsell hotel services, packages, and loyalty programs. Answer phones according to service standards and within three (3) rings. Handle hotel emergency procedures and situations with professionalism. Collaborate with leadership to handle difficult situations and ensure guest satisfaction. Other duties and responsibilities as assigned. The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. Maintain a safe work environment for co-workers and a safe hotel for guests; please refer to Section 2.4 in the Team Member Handbook for specific examples.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. 4-year college experience preferred, in hospitality, business or foreign languages fields. Previous experience in customer service, front office, or hospitality related role is preferred. Proficient communication skills, both verbally and in writing, enabling effective interaction with guests and colleagues. Capable of responding promptly to guest requests. Proficient in using hotel management systems and basic computer applications. Competence in handling cash and credit card transactions. Preferred ability to speak foreign languages. Ability to multi-task and handle pressure during peak periods while maintaining service standards. No specific licenses or certificates are required for this role. Proficient in reading and interpreting documents such as safety rules, operating instructions, maintenance guidelines, and procedure manuals. Always upholds professionalism, exhibiting courtesy and respect towards guests and colleagues.
Physical requirements of the position and work environment:
Must be able to walk, climb stairs. Must be able to bend, stoop, and crouch. Must use hands to reach, grasp, handle, push and pull. Must have good near and far vision. Must be able to hear, talk, smell. Must be able to lift & carry up to 50 pounds. Majority of duties are performed while standing and indoors. Noise level moderate.
Hilton Nashville Downtown Additional Property Specific Functions:
Must complete Hilton brand required trainings.
Related keywords
Front DeskHospitalityGuest ExperienceHotel Management SystemsCredit PoliciesLoyalty ProgramsUpsellingReceptionVIP EscortingCashieringHilton Brand Standards
Hilton Nashville Downtown, a AAA Four-Diamond hotel nestled in the heart of "Music City"presents the only all-suites full service luxury hotel in downtown Nashville. Experience chic and modern upgrades to all 330 guest suites, atrium lobby, grand ballroom, meeting rooms, and landmark executive lounge. Trattoria IL Mulino, from the iconic IL Mulino New York, opens the latest addition at Hilton Nashville Downtown.
Offices: 121 4th Avenue South, Nashville, TN 37201, US
How much do Customer Service & Support jobs in Tennessee pay?
Based on 1259 listings with disclosed salaries, most customer service & support jobs in Tennessee pay between $45k–$105k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Tennessee right now?
There are currently 17,357 open customer service & support positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Tennessee?
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, AutoZone, Tractor Supply Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Tennessee?
Yes — 945 of the 17357 open customer service & support positions offer remote or hybrid work (506 remote, 439 hybrid).
How do I apply for Customer Service & Support jobs in Tennessee?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Tennessee