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Full-time
Posted 13d ago
~40 hrs/week
Responsibilities
The manager is responsible for ensuring high levels of guest satisfaction and overseeing the daily operations of the restaurant. This includes managing staff development, controlling operating expenses, and maintaining accurate administrative paperwork.
Requirements
Candidates must have 2-5 years of experience in casual, upscale casual, or fine dining environments. Strong leadership skills, a passion for hospitality, and excellent communication abilities are required.
Full job description
Calhoun's Restaurant is looking for a Manager to join one of their Sevier County locations!
A Manager is a leader who plays an important role in the support and decision making for our restaurants. This individual is organized and displays excellent communication skills.
Primary Responsibilities:
Establishes Guest Service and satisfaction as a priority through personal example
Respond to Guest complaints and resolves them in a way that ensures the Guest will return again quickly and ensures that every Guest leaves happy before leaving building
Assist the Management Team with recruiting, retaining, training and developing both FOH/BOH staff who are enthusiastically dedicated to delivering the highest level of Hospitality to the Guest
Assist Management Team in executing all plans to improve Guests' restaurant experience and increase Guest loyalty
Assist the Management Team in achieving targeted budgets, goals and objectives
Assist the Management Team in community involvement programs and marketing runs
Assist the Management Team to ensure the profitability of restaurant operations by operating within cost of goods and labor productivity guidelines without compromise to providing quality food and exceptional service
Assist Management Team in controlling other direct operating expenses such as utilities, small-wares, etc., to minimize expense without adversely affecting operations
Manage others work safely by being alert and taking action regarding safety hazards
Ensure that all daily restaurant paperwork is completed accurately and on a timely basis including but not limited to: daily sheets, payroll, purchase orders, bank deposits, employment-related forms, etc.
Requirements:
2-5 years of Casual Dining, Upscale Casual Dining or Fine Dining Experience
Strong leader with a positive attitude, enthusiasm and a passion for Hospitality
Excellent communication skills and a strong attention to detail
Outstanding leadership skills with the ability to effectively communicate, train and develop your team
Related keywords
Casual DiningUpscale Casual DiningFine DiningHospitalityGuest LoyaltyLabor ProductivityCost Of GoodsFOHBOHRestaurant OperationsSevier County
The Copper Cellar Family of Restaurants was founded in 1975 and remains an East Tennessee favorite to this day. We currently have 21 restaurants and 3 event venues: Copper Cellar, Chesapeake's, Calhoun's, Smoky Mountain Brewery, Cherokee Grill, Corner16 and The Showroom. We are locally owned and operated and we take great pride in serving up simple foods with the finest quality ingredients.
Offices: 3001 Industrial Pkwy E, Knoxville, Tennessee 37921, US · 1801 Cumberland Ave, Knoxville, Tennessee 37916, US · 7316 Kingston Pike, Knoxville, Tennessee 37919, US · 500 Henley St, Knoxville, Tennessee 37902, US · 10020 Kingston Pike, Knoxville, Tennessee 37922, US
How much do Customer Service & Support jobs in Tennessee pay?
Based on 1281 listings with disclosed salaries, most customer service & support jobs in Tennessee pay between $45k–$102k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Tennessee right now?
There are currently 17,279 open customer service & support positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Tennessee?
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, AutoZone, Tractor Supply Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Tennessee?
Yes — 934 of the 17279 open customer service & support positions offer remote or hybrid work (496 remote, 438 hybrid).
How do I apply for Customer Service & Support jobs in Tennessee?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Tennessee