Company Description America’s Best is part of National Vision, one of the largest optical retail companies in the United States. With over 1,000 locations nationwide, we are focused on treating every eye with the attenti…
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Full-time
professional certificate
Health Insurance, Dental Insurance, 401k, Company Match, Stock Purchase Plan, Flex Spending Account
Posted 11d ago
~40 hrs/week
Responsibilities
Assist customers with eyeglass and contact lens dispensing while providing product education and training. Manage patient records, maintain inventory standards, and support store performance to meet sales goals.
Requirements
Requires an active state dispensing license and at least 3 years of related experience or training. Candidates should possess strong customer service skills and the ability to multitask in a busy retail setting.
Full job description
Company Description
America’s Best is part of National Vision, one of the largest optical retail companies in the United States. With over 1,000 locations nationwide, we are focused on treating every eye with the attention and expertise it deserves. America’s Best believes in great care, for every kind of eye - because every eye deserves better.
At America’s Best, we combine value, expertise, and exceptional service to ensure every customer leaves seeing and feeling their best. As an Optician, you’ll play a key role in delivering outstanding patient care while supporting store performance.
What You’ll Do
Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
Deliver exceptional customer service while meeting sales goals and company objectives.
Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
Maintain inventory control, merchandising standards, and a clean, organized work environment.
Mentor Apprentice Opticians as permitted by law.
How would you like Sundays off? Yes, every Sunday we’re closed!
Qualifications
Hold an active dispensing license as required by the state
3+ years related experience or training (required)
Previous retail experience (preferred)
Strong customer service and clear communication abilities.
Confident selling skills with the ability to meet store goals.
Organized, detail-minded, and able to multitask in a busy setting.
Professional, friendly, and comfortable working with a variety of people.
Additional Information
We reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.
Our Benefits Include:
Health & Dental Insurance
401k retirement savings with company match and stock purchase plan
Flex Spending Account
Generous Paid Time Off & Company Holidays
Parental leave
Employee eyewear discount
Overtime pay when applicable
Short- and Long-Term Disability
Life Insurance
College scholarship program
Focus on Professional Growth and Career Fulfillment:
Training programs available
Access to educational courses
Emphasis on internal promotions and career advancement
Join us today and see your future clearly!
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
Related keywords
OpticianDispensing LicenseOptical RetailPatient CareContact LensesEyeglassesRetail SalesInventory ManagementHealthcarePatient Records
We believe everyone deserves to see their best to live their best.
Industry
Retail
Company size
10,001+ employees
Founded
1990
Headquarters
Lawrenceville, GA
LinkedIn followers
34,034
National Vision is one of the largest optical retail companies in the United States with over 1,200 stores in 38 states and Puerto Rico.
We help people see their best to live their best through our optical products and services. For more than 30 years, we have been improving lives by providing eye care and eyewear for value-seeking and lower-income consumers.
Retail brands include America’s Best, Eyeglass World, and Vista Optical inside select Fred Meyer stores and on select military bases, and an e-commerce website DiscountContacts.com, offering a variety of products and services for customers’ eye care needs.
Offices: 2000 NewPoint Parkway, Suite 100, Lawrenceville, GA 30043, US
How much do Customer Service & Support jobs in Tennessee pay?
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