American Trust & Custody, recently integrated as part of Ascensus, focuses on state-of-the-art trading and custodial reporting of mutual funds, exchange-traded funds, managed accounts, unitized funds, equities, collectiv…
Skills: Customer Service, Call Center Operations, Data Entry, Microsoft Office, Adobe
PA0220 Erie - 8th & State Job Description The Trust Coordinator is responsible for administrative support for Account Managers/Trust Officers, maintaining all account files for compliance and audit and a variety of admin…
Skills: Administrative support, Compliance, Audit support, Trust accounting, Customer service
Key ResponsibilitiesProvides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Seeks out customers to understand his/her needs and assists in loc…
Skills: Customer service, Cash handling, Team leadership, Training, Conflict resolution
Overview About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opport…
Skills: Customer Service, Merchandising, Inventory Management, Material Handling, Communication Skills
This job is for a 7-Eleven store in the state of Pennsylvania 1001 Western Ave PITTSBURGH , Pennsylvania Overview Sales Associate positions are entry level opportunities with both full and part time possibilities to fit …
Working at Pizza Hut® is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. If you're ready to take the next step in your career in restaurant manage…
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Associate Technical Sales Engineer Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperatur…
West Manchester Township, Pennsylvania, United States · On-site
Mid level
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
The Assistant Manager role is a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store M…
Skills: Retail management, Customer service, Inventory management, Merchandising, Team leadership
Automotive PA State Inspection Technician - Store 895
Mount Lebanon, Pennsylvania, United States · On-site
$25/hr–$40/hr
Entry level$1.2B raised
Flat Rate Compensation: Technicians can earn $25.00-40.00/hour in flat rate pay based upon experience. Our technicians are paid through a flat-rate, performance-based system designed to reward skill and efficiency. You e…
Ross Township, Pennsylvania, United States · On-site
Entry level
The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housek…
Skills: Housekeeping, Cleaning, Customer service, Laundry, Attention to detail
Philadelphia, Pennsylvania, United States · On-site
Mid level$1M raised
Description WELCOME TO WEAVERS WAY! Weavers Way is a not-for-profit organization that’s doing things differently to support our local community. As a member-owned co-op, we don’t exist just to make money. Weavers Way ope…
Philadelphia, Pennsylvania, United States · Remote OK
Senior
IXL Learning, a developer of personalized learning products used by millions of people globally, is seeking a District Partnership Specialist to join our Professional Learning team and support districts in Philadelphia. …
Skills: Professional development, Educational leadership, Data analysis, Strategic planning, Relationship management
Description General Responsibilities Delivers exceptional experience to customers and prospects with a focus on meeting the financial needs of all areas of our community. Capable of supporting clients in-person or virtua…
Concord Township, Pennsylvania, United States · On-site
$17/hr–$22/hr
Mid level
Description We are looking for Fulltime and Part time veterinary receptionists. Pinnacle Veterinary Specialists (PVS) is seeking enthusiastic and motivated veterinary receptionists to join our growing hospital team. PVS …
Skills: Veterinary Reception, Customer Service, Written Communication, Verbal Communication, Electronic Communication
Collegeville, Pennsylvania, United States · On-site
$16/hr–$18/hr
Entry level
Description Kimberton Whole Foods of Collegeville is hiring for a part-time Barista and Food Prep Team Member! Requirements: Part-time. Up to 24 hours per week Set Schedule: Fridays 1pm - 7pmSaturdays 1pm - 7pm Age Requi…
Retail Sales Associate - Backstage, Willow Grove Park - Part Time
Upper Moreland Township, Pennsylvania, United States · On-site
$15/hr–$19/hr
Entry level$5.0B raised
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Retail Sales Associate, Springfield - PA - Full Time
Springfield, Pennsylvania, United States · On-site
$15/hr–$19/hr
Entry level$5.0B raised
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Retail sales, Customer engagement, Customer service, Product knowledge, Communication
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Full-time
Posted 10d ago
~40 hrs/week
Responsibilities
The Customer Service Representative will manage high-volume participant calls and collaborate with the administration team to facilitate the termination of inactive retirement plans. Responsibilities include locating participant records, calculating benefit payments, and preparing policy documentation for the IRA call center.
Requirements
Candidates should possess strong analytical and math skills, proficiency in Microsoft Office, and the ability to handle high call volumes in a fast-paced environment. Experience in the retirement industry and knowledge of IRA regulations are preferred.
Full job description
American Trust & Custody, recently integrated as part of Ascensus, focuses on state-of-the-art trading and custodial reporting of mutual funds, exchange-traded funds, managed accounts, unitized funds, equities, collectives, and self-directed brokerage accounts, integrate directly into clients' recordkeeping or trust accounting systems, allowing fully electronic processing, settlement, and reporting of trades and transactions.
American Trust Custody offers best-in-class custody and trust solutions to financial advisors, institutions, asset managers, and benefits administrators across the United States.
As a member of the company's Individual Retirement Account (IRA) Services Team, the Customer Service Representative will collaborate closely with our Account Administration team to provide a high level of customer service in the facilitation of terminating inactive defined contribution retirement plans and transitioning participants into IRAs. The Customer Service Representative also supports American Trust Custody's involuntary rollover product.
Responsibilities
Answer incoming participant phone calls and resolve or escalate participant questions and concerns • Work with our Admin team to identify inactive and potentially abandoned plans • Locate and update plan and participant records in collaboration with the recordkeeper and Admin team • Perform participant searches using LexisNexis and third party search engines • Calculate benefit payments to participants and beneficiaries • Communicate payment rights and options to participants via written/oral correspondence • Review, monitor, and distribute necessary required paperwork • Assist with the distribution of benefits • Help prepare policy and procedures for the IRA call center and IRA processing
Skills/Abilities • Ability to handle a high call volume (up to 60+ calls per day), while maintaining a high level of customer service and representing the company and its services professionally and with polish • Ability to manage multiple tasks simultaneously and thrive in a fast-paced environment • Ability to act in a consultative fashion and offer creative ways to address needs • Ability to work with other team members in solving complex customer requests and completing all tasks on time • Basic computer literacy (Microsoft Office suite and Adobe), with the ability to quickly learn new systems, navigate digital tools, and troubleshoot basic technical issues independently • Excellent math and analytical skills including use of Excel • Experience in writing policies and procedures
Preferred: • Experience in serving the retirement industry through record keeping, administration, custody, or equivalent services • IRA Specialist certification and understand tax rules, escheatment, beneficiary rules, and other IRA regulations
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.comemail addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
Ascensus is a market-leading enabler of tax-advantaged savings—providing technology, services, and expertise that helps millions save for a better today and tomorrow.
We’re also a premier savings program service provider, third-party administrator, and government savings facilitator. Our platforms, industry knowledge, and data-based insights enhance the growth and success of our partners, their clients, and savers.
The company’s brands include Ascensus; Newport, an Ascensus company; and FuturePlan by Ascensus. For more information, visit ascensus.com.
Read our Corporate Disclosures at https://www.ascensus.com/corporate-disclosures/.
Offices: 200 Dryden Road, Dresher, PA 19025, US · 95 Wells Avenue, Suite 160, Newton, MA 02459, US · 1126 Westrac Drive South, Fargo, ND 58103, US · 415 8th Ave NE, Brainerd, MN 56401, US
Retirement plan servicesEducation savingsand ABLE accountsTrainingConsultingRetirement
How much do Customer Service & Support jobs in Pennsylvania pay?
Based on 1970 listings with disclosed salaries, most customer service & support jobs in Pennsylvania pay between $48k–$107k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Pennsylvania right now?
There are currently 29,013 open customer service & support positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Pennsylvania?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., AutoZone, Sheetz, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Pennsylvania?
Yes — 1579 of the 29013 open customer service & support positions offer remote or hybrid work (703 remote, 876 hybrid).
How do I apply for Customer Service & Support jobs in Pennsylvania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Pennsylvania