Experienced Service Technician - Account Manager - Water Treatment Field
Toms River, New Jersey, United States · Hybrid
$65k–$90k/yr
Mid level
We’re seeking a dedicated Water Treatment Service Technician to support our clients throughout the Central and South New Jersey region. If you have the skills and experience to ensure water systems are properly serviced,…
Skills: Water Treatment, Account Management, Customer Service, Mechanical Aptitude, Scheduling
Experienced Service Technician - Account Manager - NJ Water Treatment Field
Toms River, New Jersey, United States · Hybrid
$65k–$90k/yr
Mid level
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Experienced Service Technician - Account Manager - Water Treatment Field
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$65k–$90k/yr
Full-time
associate degree, professional certificate
401K With Employer Matching Up To 4%, Accrued PTO, Paid Holidays, Health Benefits Costs Contribution, Employer Paid Life Insurance, Employer Paid Supplemental Short Term Disability Insurance
Posted 17d ago
~40 hrs/week
Responsibilities
The technician is responsible for servicing and monitoring water treatment systems for clients, including Fortune 500 accounts, across Central and South New Jersey. This includes scheduling service visits, managing customer relations, and generating technical reports for management.
Requirements
Candidates need 3 to 5 years of direct water treatment experience and a 7G or pesticide applicator license. A minimum of an associate degree in a technical field is required, along with a valid driver's license and the physical ability to carry equipment.
Full job description
We’re seeking a dedicated Water Treatment Service Technician to support our clients throughout the Central and South New Jersey region. If you have the skills and experience to ensure water systems are properly serviced, protected, and performing at their best, we want to hear from you. Your expertise will give our clients the peace of mind that their building water systems are in trusted hands.
As the Service Technician, you will have the opportunity to bring your professionalism, dedication, and expertise to a dynamic team that values quality and consistency. We value that you take pride in your work, ensuring that every task is completed to the highest standard. Your ability to follow clear processes and your focus on delivering exceptional results will be key to your success in this role. You will thrive in an environment where you can work independently, manage your own schedule, and be the primary point of contact for our valued clients. Your technical skills and commitment to excellence will help you build strong relationships with customers, ensuring their satisfaction and the smooth operation of their water treatment programs. Join us and be part of a team that recognizes and rewards your hard work and dedication.
Do you have a can-do attitude and a passion for what you do? Do you value reliability and reputation? Do you believe being responsive builds a foundation for a string relationship?
Come and join an amazing team that is passionate about what we do!
Work location: Central and South NJ Area.
Your role will include:
Training with a certified professional.
Scheduling and setting work priorities
Evaluating and scheduling service for Fortune 500 Accounts.
Interfacing with building personnel, general contractors and project managers to identify concerns and maintain good customer relations.
Be the key point of contact for the customer, and resolve issues and complaints to customer’s satisfaction as well as provide water treatment expertise to answer questions
Ensure that material and equipment are ordered and shipped for clients.
Schedule service visits to ensure against down time of water treatment program.
Monitor efficiency and quality control of water treatment program.
Generate reports on all services, inventory, and concerns. Review reports with management.
Obtain and maintain all required training and certifications related to water treatment service
3 to 5 years direct water treatment experience in a similar role.
7G license or pesticide applicators licenses equivalent required
Mechanical aptitude; able to learn to use, maintain, and understand equipment and system.
Physical ability to carry a 30-pound backpack through the city and climb safe ladders and ability to wear required PPE.
Decision making ability
Associate degree-Technical (minimum); Environmental or HVAC-related are highly preferred
Water Treatment Service Experience preferred.
Flexible work hours, including late hours and weekends, but most work takes place during business hours
Valid Driver’s License
Excellent interpersonal and organization skills, able to maintain and keep information confidential.
Must be able to meet deadlines and report information timely and accurately.
Computer and time management skills.
Ability to work with all levels within the organization.
Great customer services skills with a can-do attitude
Possess or obtain required training certifications, such as a New York 7G Pesticide Technician certification
Ability to attend quarterly in-person staff meetings in New Jersey
Ability to use required technology, including, but not limited to Microsoft office, smart phone apps, e-training, and other work-related software
Experience navigating NYC highly preferred
Competitive Salary:
Salary range starting at $65K to $90K based on experience, valid certifications and training.
After the first year, salary will be based on knowledge, capacity, and customer service with a high growth potential. Commission will also be paid based on the sale of additional services, chemicals and equipment that are sold to the client.
401K (with employer matching up to 4%)
Accrued PTO and paid holidays
Generous employer contribution towards health benefits costs
Employer paid life insurance, with additional options
Employer paid supplemental short term disability insurance
Mileage reimbursement for personal vehicle use
Pretax benefit options
We provide all tools required to perform duties including work computer and cell phone
Paid training and professional certifications
Professional development and growth, and quarterly performance conversations
Other perks
If you are a skilled and dedicated professional looking to make a significant impact in the water treatment industry, we want to hear from you. At Tower Water, we value professionalism, attention to detail and commitment to excellence. Join our team and be part of a dynamic environment where your expertise will be recognized and rewarded. Apply now to become a key player in ensuring the smooth operation and efficiency of our clients' water treatment programs. Submit your resume and cover letter today to take the next step in your career with Tower Water.
Tower Water is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply.
Related keywords
Water Treatment7G LicensePesticide Applicators LicenseHVACEnvironmental SciencePPEMicrosoft OfficeFortune 500 AccountsWater Treatment ProgramsTechnical ServiceAccount ManagementNew York 7G Pesticide Technician Certification
Tower Water sets the standard in water treatment, HVAC protection and Legionella compliance.
Industry
Chemical Manufacturing
Company size
11-50 employees
Founded
1992
Headquarters
Somerset, New Jersey
LinkedIn followers
1,471
Tower Water is a premier provider of water treatment. Our experience and expertise, our dedication and our personal approach lead directly to very satisfied clients. Large and high profile or small with a single-system, regardless of size all benefit from Tower Water’s deep commitment.
We offer solutions for any water treatment needed by property managers, as well as solutions for pharmaceutical, educational, and light industrial facilities.
Our company is different, focusing on solving problems, not selling products. We understand that profitability and staying within budget are vital to the success of both our clients and our company. Tower Water will work hard to provide a return on client investment, and a well-designed water treatment program will save money and energy in the long run. So our clients are fully educated about their systems and programs through training, detailed reporting, and online services.
Offices: 5 Shirley Ave, Somerset, New Jersey 08873-3420, US · 1460 Broadway, New York, NY 10036, US
Chemical Water TreatmentHVAC DisinfectionsCooling Tower DisinfectionsLegionnella ServicesCorrosion ProtectionWater Management PlansPipe CleaningCooling Tower Cleaningand Commerical Water Treatment
How much do Customer Service & Support jobs in New Jersey pay?
Based on 2139 listings with disclosed salaries, most customer service & support jobs in New Jersey pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in New Jersey right now?
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