Evesham Township, New Jersey, United States · On-site
$71k–$105k/yr
Mid level
Position Summary Responsible for achieving expected sales goals across the service labor, parts, and fleet business and providing superior customer service through in-store execution of programs, initiatives and standard…
Skills: Store management, Team leadership, Customer service, Sales goal achievement, Shop productivity management
Position Summary Responsible for achieving expected sales goals across the service labor, parts, and fleet business and providing superior customer service through in-store execution of programs, initiatives and standard…
Skills: Store Management, Team Leadership, Customer Service, Automotive Service, Staff Recruitment
East Brunswick Township, New Jersey, United States · On-site
$21/hr–$34/hr
Entry level
Position Summary The Automotive Mechanic must professionally inspect, diagnose and repair tire and automotive services, while delivering an excellent customer experience. They are responsible for explaining technical dia…
Position Summary The Master Technician requires experience and technical expertise to diagnose drivability, air conditioning and electrical systems. It is expected to use leadership and mentoring skills to drive a team t…
Skills: Automotive Diagnosis, Electrical Systems Repair, Air Conditioning Repair, Brake And Hydraulic Systems, Fuel Ignition Systems
East Brunswick Township, New Jersey, United States · On-site
$71k–$105k/yr
Mid level
Position Summary Responsible for achieving expected sales goals across the service labor, parts, and fleet business and providing superior customer service through in-store execution of programs, initiatives and standard…
Bridgewater Township, New Jersey, United States · On-site
$21/hr–$34/hr
Entry level
Position Summary The Automotive Mechanic must professionally inspect, diagnose and repair tire and automotive services, while delivering an excellent customer experience. They are responsible for explaining technical dia…
Role & Summary of Responsibilities Keys to success: Be passionate about patient care, problem-solving, open to learn new skills, not afraid of a high paced environment and being a team player. This role will be assisting…
Job ID: 291993 Store Name/Number: NJ-Garden State (0320) Address: 1 Garden State Plaza, Paramus, NJ 07652, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular You…
Skills: Customer Service, Product Recommendations, Beauty Consultations, Sales, Interpersonal Communication
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more com…
Skills: Customer Service, Problem Resolution, Interpersonal Skills, Verbal Communication, Written Communication
Part Time (30 hours) Associate Banker, South St, Morristown, NJ
Morristown, New Jersey, United States · On-site
$25/hr–$30/hr
Entry level$1.6B raised
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expect…
Mount Laurel Township, New Jersey, United States · On-site
$25/hr–$30/hr
Entry level$56M raised
Position Summary Concentra is now hiring an experienced and self-driven MA for a PRN onsite position. This role will provide healthcare support at our onsite healthcare clinic located at our client's site in Moorestown, …
Skills: Patient Care, Vital Signs, Phlebotomy, Drug Screening, Medical Terminology
East Rutherford, New Jersey, United States · On-site
Entry level$23M raised
We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what’s “healthy” they don’t stop…
We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what’s “healthy” they don’t stop…
We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what’s “healthy” they don’t stop…
Kaplan Companies is recruiting for a leasing consultant with prior leasing experience and a strong closing record to lease apartments and be a customer service representative at our apartment community located in,New Jer…
Skills: Leasing, Customer Service, Closing, Microsoft Excel, Microsoft Word
Kaplan Companies is recruiting for a leasing consultant with prior leasing experience and a strong closing record to lease apartments and be a customer service representative at our apartment community located in,New Jer…
Skills: Leasing, Customer Service, Closing, Microsoft Excel, Microsoft Word
Security Officer I - Part Time - 22.5 hours per week - Wed-Thur- Friday 3PM-11PM - Atlantic Health Newton Medical Center, NJ
Newton, New Jersey, United States · On-site
Entry level
An AH Security Officer 1 is responsible for maintaining a safe and secure environment for patients, staff, and visitors in AH healthcare facilities and corporate locations. This role involves monitoring the premises, pre…
Skills: Security Operations, Emergency Response, Investigation and Reporting, Access Control, Surveillance Systems
Old Bridge Township, New Jersey, United States · On-site
$26/hr–$38/hr
Mid level
Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow with over 1,000 stores and counting. Each location comb…
Old Bridge Township, New Jersey, United States · On-site
$15/hr–$17/hr
Entry level
Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting, each location aims to provide customers with the attention an…
Woodbridge Township, New Jersey, United States · On-site
Mid level$9.9B raised
Stericycle is now part of WM!!! To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release! I. Job Summary Under management direction, a Hospital Services Worker travels between customer hea…
Skills: Customer Service, Waste Collection, Communication Skills, Time Management, Healthcare Facility Coordination
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$71k–$105k/yr
Full-time
high school
Medical insurance, Dental insurance, Vision insurance, Life insurance, Short term disability, Supplemental benefits
Posted 17d ago
~40 hrs/week
Responsibilities
The Store Manager is responsible for achieving sales goals, maintaining shop productivity, and providing superior customer service through effective team leadership. They oversee daily operations, including staff recruitment, training, safety compliance, and inventory management.
Requirements
Candidates must have at least one year of supervisory experience and one year of experience in an automotive service environment. A high school diploma or equivalent is required, along with a valid driver's license and basic mathematical proficiency.
Full job description
Position Summary
Responsible for achieving expected sales goals across the service labor, parts, and fleet business and providing superior customer service through in-store execution of programs, initiatives and standards. The position is directly responsible for maintaining adequate shop productivity. The Store Manager will recruit, hire, develop, and provide inspirational leadership and direction to the service selling and back shop teams. An individual in this position will be expected to perform additional related job responsibilities as needed and assigned. This position has been designated as a safety-sensitive position.
Duties & Responsibilities
Maintain responsibility for the overall direction, coordination, and evaluation of direct and indirect reports in compliance with policies, procedures, loss prevention, safety, and environmental codes, and laws.
Direct, instruct, and manage a team of associates, including assigning, supervising, and appraising work; rewarding, motivating, counseling and disciplining associates; addressing associate complaints and resolving problems.
Responsible for productivity, profitability, work environment, relationships, visual presentation standards, and operational compliance of the store; measured through various reporting tools, associates observations and Area Director feedback.
Train and coach service selling associates on "Customer Care Process", Courtesy Vehicle Inspections (CVIs), and general operation of store systems.
Keep store staffing and talent at optimal levels to ensure operating efficiency and top service levels. Source key shop (technician) and selling positions regularly in order to have talent readily available for increased staffing and customer needs. Partners as appropriate to interview, hire, demote, and promote external and internal candidates.
Monitor the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety. Largely responsible for the overall day-to-day operations of the back shop, such as ensuring that the service staff complete CVIs and proper service repairs.
Ensure the execution of customer service standards and customer satisfaction programs, and ensure the equitable resolution of customer complaints. Follow all policies and procedures related to cash, credit, check, refund and return policies.
Follow all policies and procedures related to all point of sale (POS) transactions, inventory integrity, reverse logistics and purchase for re-sale parts (OP) procurement and vendor payment practices.
Partner with the Fleet business team to maintain and build Fleet service customer relationships.
Advise associates, technicians, and customers on tires, parts and service programs.
Effectively communicates with all store associates, managers, and customers.
Key holder and responsible for basic and detailed opening and closing responsibilities.
Other duties as assigned.
Knowledge, Skills, and Abilities
High school diploma or equivalent required.
One year of experience in automotive service environment.
Completion of a two-year college, technical program, or one to three (1-3) years of service industry experience and a minimum of one (1) year supervisory experience.
Valid Driver's License.
Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
Acted as a work lead or supervisor previously.
Ability to exercise judgement and to work independently.
Strong customer service skills.
Ability to handle difficult customer situations.
Comfortable utilizing up-sell techniques.
Strong cash handling skills, including the use of POS systems.
Strong verbal communication skills.
Demonstrated consistency, accuracy and follow-through.
Ability to work Days, Nights, Holidays and Weekends.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Climb up and down ladders to retrieve and stock merchandise.
Communicate effectively in person, by telephone, or by using telecommunications equipment.
Enters and locates information on computer.
Presents information to small and large groups.
Visually verifies information, often in small print.
Safely operates a motor vehicle.
Ability to work under tight time constraints, handle sensitive date and multi-task so that deadlines can be met.
High organized and able to prioritize and manage time efficiently with the ability to handle stress in a fast-paced, deadline-driven environment.
Benefits
Medical, dental, and vision benefits
Life insurance
Short Term Disability
Supplemental benefits
401(k) with company match
PTO and holiday pay
On-demand pay partner (DailyPay)
Reduced benefits available for part-time team members
Pay Range
$70,730 to $104,500 per year based on experience
Commission and Bonus potential
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Related keywords
Store ManagerAutomotive serviceFleet businessShop productivityCustomer care processCourtesy vehicle inspectionsPOS systemsInventory integrityReverse logisticsSafety-sensitiveLoss preventionStaffingPerformance managementCommissionBonusRetail operations
Browse all Pep Boys locations in U.S. and Puerto Rico. We offer premium tire brands, aftermarket car parts, and accessories - schedule your oil change and repair services online.
Offices: 3111 W ALLEGHENY AVE, Philadelphia, Pennsylvania 19132, us
How much do Customer Service & Support jobs in New Jersey pay?
Based on 2139 listings with disclosed salaries, most customer service & support jobs in New Jersey pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in New Jersey right now?
There are currently 16,102 open customer service & support positions in New Jersey listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New Jersey?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Starbucks, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New Jersey?
Yes — 834 of the 16102 open customer service & support positions offer remote or hybrid work (384 remote, 450 hybrid).
How do I apply for Customer Service & Support jobs in New Jersey?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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