Newton, New Jersey, United States · Hybrid
$20/hr–$22/hr
At Thorlabs, we design and manufacture components, instruments, and systems that transform the world by identifying, enabling, and accelerating key photonics (i.e., light-based) technologies. Backed by a dedicated workfo…
Skills: Customer Service, Sales, MS Office, Multitasking, Problem Solving
Trenton, New Jersey, United States · On-site
$60k–$72k/yr
Department: Program Management Payroll Type: Salary Reports To: Program Manager FLSA Status: Exempt Job Summary The Project Manager I supports the planning, execution, monitoring, and completion of customer implementatio…
Skills: Project Planning, Customer Implementation, Risk Management, Stakeholder Management, Cross-functional Coordination
Paramus, New Jersey, United States · Remote OK
$57k–$60k/yr
Company Description At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity. As a leading provider of home equity solutions for seniors, w…
Skills: Administrative Support, Partner Onboarding, Compliance Documentation, CRM Platforms, Loan Origination Systems
Vineland, New Jersey, United States · On-site
$18/hr–$21/hr
We are seeking a qualified Front Desk Receptionist to join our Front Desk team. Job Requirement: Must be able to travel to Cherry Hill, Deptford, Elmer, Mullica Hill - MOB, Mullica Hill - Tomlin, Sewell, Vineland, West D…
Skills: Medical Insurance Guidelines, Medical Terminology, Verbal Communication, Time Management, Multi-tasking
Cape May, New Jersey, United States · On-site
$15/hr
OMB NO: 1625-0120 Expiration Date: 05/31/2029 Page Break Announcement: 6841 Opening Date: 22 July 2026 Pay Plan/Series/Pay Band: NF-2091-01 Closing Date: Until Filled Work Schedule: Intermittent (0-19 hrs/wk) Position: S…
Skills: Customer Service, Cash Handling, Retail Merchandising, Inventory Management, Product Knowledge
Mendham, New Jersey, United States · On-site
$70k–$100k/yr
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to …
Skills: Branch Management, Business Development, Risk Management, Performance Management, Sales Coaching
Oakland, New Jersey, United States · On-site
$95k–$125k/yr
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to jo…
Skills: Direct Sales, Negotiation, Customer Relationship Management, Telecom Product Knowledge, Communication Skills
East Windsor, New Jersey, United States · On-site
$21/hr–$26/hr
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to …
Skills: Relationship Management, Cross-selling, Needs-based Assessment, Lobby Management, Account Servicing
Newark, New Jersey, United States · On-site
$26/hr–$27/hr
Salary: $26.50 - $27.50 Per Hour Other Forms of Compensation: N/A What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients …
Skills: Supervisory Skills, Leadership, Management, Coaching, Written Communication
Jefferson Township, New Jersey, United States · On-site
$18/hr–$23/hr
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to …
Skills: Relationship Management, Cross-selling, Financial Transaction Processing, Customer Needs Assessment, Cash Drawer Management
Florence, New Jersey, United States · On-site
Position Objective Company Overview: Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States. Our reputation has been earned among our e…
Skills: Security Patrolling, Incident Reporting, Customer Service, Access Control, Emergency Response
Gillette, New Jersey, United States · On-site
$15/hr–$18/hr
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture where customers say, &ldquo…
Skills: Retail Operations, Customer Engagement, Inventory Management, Sales Driving, Active Listening
Linden, New Jersey, United States · On-site
Why Russell Cellular? The pay for the position includes a base rate of $16.00 per hour plus uncapped commission potential. The average with commission is $21.00 per hour with the opportunity to make more. • Unlimite…
Skills: Retail Sales, Customer Service, Interpersonal Communication, Relationship Building, Technology Proficiency
North Bergen, New Jersey, United States · On-site
$16/hr–$19/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
South Plainfield, New Jersey, United States · On-site
If you're looking for that next step in your career, make it famous! To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for a…
Skills: People Leadership, Retail Operations, Customer Engagement, Staffing Management, Talent Acquisition
Freehold, New Jersey, United States · On-site
$18/hr–$28/hr
Overview CentraState Healthcare System, headquartered in Freehold, New Jersey, is a leading nonprofit healthcare provider dedicated to serving the community. Its comprehensive network includes CentraState Medical Center,…
Skills: Security Patrolling, Fire Safety, De-escalation, Customer Service, Visitor Control
Teterboro, New Jersey, United States · On-site
$25/hr–$30/hr
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Comp…
Skills: Aircraft Refueling, Aircraft Towing, Flight Line Operations, Leadership, Customer Service
Bound Brook, New Jersey, United States · On-site
$15/hr–$16/hr
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Sales, Automotive Knowledge, Communication, Inventory Management
Bound Brook, New Jersey, United States · On-site
$15/hr–$16/hr
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Sales, Inventory Management, Automotive Knowledge, Communication
North Bergen, New Jersey, United States · On-site
Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. C…
Skills: Customer Service, Inventory Management, Order Processing, Basic Mathematics, Computer Literacy
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The CSR is responsible for managing customer accounts, processing orders and quotes accurately, and resolving customer inquiries via phone, email, and chat. They must ensure all regulatory processes, including ITAR and end-user compliance, are strictly followed.
Candidates must have a high school diploma or equivalent and proficiency in MS Office and customer service. Strong communication skills and the ability to work a late shift (11:45 a.m. - 8:15 p.m.) and Saturdays are required.
At Thorlabs, we design and manufacture components, instruments, and systems that transform the world by identifying, enabling, and accelerating key photonics (i.e., light-based) technologies. Backed by a dedicated workforce of more than 3,000 employees worldwide, Thorlabs contributes to cutting-edge research and real-world innovation.
Whether you're early in your career or bringing years of experience, you’ll find opportunities to grow, take ownership, and make meaningful contributions from day one. We know every employee brings unique talents and perspectives that fuel our success, and we seek driven individuals who are excited to make an impact in a fun, fast-moving culture.
The Customer Service Representative (CSR) is responsible for establishing and maintaining profitable professional relationships with customers on behalf of the company by taking complete responsibility for each customer contact and by ensuring that all customer requirements are completely met. The CSR is responsible for ensuring that our customers receive world-class customer service. Works under general supervision. The hours for this position are 11:45a.m. - 8:15p.m., Monday - Friday,
Although the location of the position is in Newton, NJ, from time to time it may be required to undertake duties at other Thorlabs locations.
Essential Job Functions include the following, but are not limited to:
In addition to the essential functions and duties listed above, all positions are also responsible for:
The Company retains the right to change or assign other duties to this position.
Experience:
Education:
Specialized Knowledge and Skills:
Hourly rate for this position is $20.00 - $22.00 per hour depending on experience
Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity/Affirmative Action employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
Thorlabs offers a complete benefits package that includes medical, dental and vision insurance, company paid life insurance, a generous PTO package, a 401(k) plan, and tuition reimbursement just to name a few..
Photonics Technologies
Thorlabs is a leading designer and manufacturer of photonics equipment for research, manufacturing, and biomedical applications. Founded in 1989, Thorlabs is headquartered in Newton, New Jersey with approximately 2,500 employees at manufacturing and sales offices in the United States, Canada, United Kingdom, Germany, France, Sweden, Japan, China, and Brazil. As a vertically integrated company we design, develop, and manufacture our product portfolio of over 20,000 items.
Offices: 43 Sparta Ave, Newton, New Jersey 07860, US
Based on 2114 listings with disclosed salaries, most customer service & support jobs in New Jersey pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 15,986 open customer service & support positions in New Jersey listed on Clera. New openings are added daily as companies post roles.
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Yes — 833 of the 15986 open customer service & support positions offer remote or hybrid work (384 remote, 449 hybrid).
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