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Skills: Data Analysis, Financial Reporting, SOX Controls, Excel, Power Point
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Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Company Description While the base salary starts from $65,000 - $75,000, this position is also eligible for our Restaurant Monthly Incentive Program. The base salary plus potential monthly incentives could result in Tota…
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Howell Township, New Jersey, United States · On-site
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Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
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$94k–$148k/yr
Full-time
bachelor degree
Medical, Dental, Vision, Parental Leave, Family Leave Programs, Behavioral Health Programs
Posted 10d ago
Apply by Aug 7
~40 hrs/week
Responsibilities
The role provides analytical support for business operations, focusing on revenue-related SOX controls and financial reporting. Key duties include developing data solutions, monitoring business controls, and leading process improvement initiatives to drive operational excellence.
Requirements
Requires a bachelor's degree and 5+ years of relevant business/financial experience, or 9 years of experience in lieu of a degree. Proficiency in Microsoft Office and compliance with Department of Energy regulation 10 CFR 810 is mandatory.
Full job description
Requisition: 83975 PSEG Company: Public Service Electric & Gas Co. Salary Range: $ 93,600 - $ 148,200 Work Location Category: Hybrid We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day. Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued.
We offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories: • Onsite: Employees work onsite daily. • Hybrid: A blend of remote and onsite work, with at least three onsite days per week required.
As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.
More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.
PSEG is not offering visa sponsorship for this position.
Job Summary
At this time, only current PSEG employees are being considered. This Process Analyst position is a direct report to the Revenue Controls & SOX Manager in PSE&G’s Customer Solutions organization. The Revenue Controls & SOX group is responsible for all of the Customer Solutions revenue related SOX controls, monthly financial reporting, bill print, and regulatory/revenue related projects.
Job Responsibilities
Provide analytical support of business operations – develop solutions to data requests, maintain operational and financial reports, prepare queries for data gathering, conduct analyses of work processes, and perform statistical and ad hoc reporting. Monitor business controls, verify, maintain, and report operational results, scorecard targets, and initiatives.
Review/create reports, presentations, and databases to support operations and identify opportunities for efficiencies.
Investigate, analyze and develop solutions to requests with a goal of operational excellence. Develop and generate ad-hoc reports and scorecard reports from existing systems, including but not limited to SAP, Business Warehouse, etc.
Participate in cross-functional teams and/or process improvement initiatives to determine root cause and gap analysis, along with the development and implementation of recommendations.
Provide feedback on effectiveness of implemented solutions and take action as required.
Investigate client/customer concerns, issues, and problems to determine root causes. Recommend solutions and develop action plans.
Maintain documentation of standard operating procedures, project status, etc.
Participate in reconciliation activities.
Play a leadership role in the development, recommendation and implementation of new procedures/process improvements, often via cross-functional teams.
Prepare status reports for management, developing appropriate communication materials.
Provide technical expertise and support to process owners.
Drive efficiency and process improvement, utilizing leadership skills, data analysis and strong understanding of the business strategies.
Foster the refinement, understanding and enhanced utilization of process measures and benchmarking.
Understand & maintain Sarbanes Oxley controls.
Job Specific Qualifications
BS degree and 5+ years relevant work experience including business/financial experience. In lieu of a degree, 9 years relevant work experience.
Strong analytical, strategic thinking, interpersonal, presentation and leadership skills
Experience and high proficiency in Excel, Power Point and other Microsoft Office applications
Organization skills; ability to build and maintain effective partnerships within and across organizations. Analytical, attention to detail, and communication skills.
Compliance with the Department of Energy's regulation 10 CFR 810 is required.
Desired
Experience working on IT Projects or system enhancements
Benchmarking experience
Skill in implementing process improvements
Experience in creating process documentation
Visual Basic experience
Experience in MS Tableau, MS Access, SharePoint, and SQL
Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).
As an employee of PSEG, you should be aware that during emergency restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations. For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.
If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire. Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI.
PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email [email protected]. If you need to request a reasonable accommodation to perform the essential functions of the job, email [email protected]. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision. ADDITIONAL EEO INFORMATION (Click link below) Know your Rights: Workplace Discrimination is Illegal
Vision: Powering a future where people use energy more efficiently, and it’s safer & delivered more reliably than ever.
Industry
Utilities
Company size
10,001+ employees
Founded
1903
Headquarters
Newark, New Jersey
LinkedIn followers
100,014
Total funding
$1.9B
“Public service” is not just in our name. It’s who we are. It’s what we do.
We keep the lights on. We keep our customers’ phones charged and homes warm. We’re in the trucks before, during and after the storms.
We power the lives of 2.4M electric customers and 1.9M gas customers in NJ, and over 1M electric customers on Long Island. We are proud to be in neighborhoods, keeping customers safe and comfortable.
A lot has changed since PSEG was founded in 1903, but our commitment to our customers, employees, shareholders and communities has stayed the same.
For 120 years and counting we have rolled up our sleeves to deliver the safe and reliable services customers need. And that isn’t changing.
We are still adapting to meet the needs of today and tomorrow. PSEG invests in the communities where we live and work, advancing sustainability, equity and workforce training and development.
Find us on Facebook:
www.linkedin.com/company/pseg
Find us on X:
http://x.com/psegnews
http://x.com/psegdelivers
For PSEG Long Island:
http://facebook.com/psegli
https://www.linkedin.com/company/psegli/
http://x.com/psegli
For the latest PSEG blog, visit Energize!: www.energizepseg.com
For news about PSE&G’s rate filings and upcoming public hearings visit www.pseg.com/pseandgfilings.
Our LinkedIn page is intended to serve as a useful exchange of information in regards to our Company and services and we encourage any and all questions and commentary, including criticism. However, we won't allow any forms of hate speech (personal attacks, such as disparaging others for different points of view, ethnicity, heritage, etc), violent remarks, comments that are excessively repetitive or constitute SPAM, or off-topic postings. Content/postings that fall under these categories will be deleted immediately. We reserve the right to block individuals from posting to our LinkedIn page if the individual(s) continue to violate this policy: https://corporate.pseg.com/linkedin_disclaimer
Offices: 80 Park Plaza, Newark, New Jersey 07101, US
Energy ManagementSolarRenewable EnergySharing EconomyEnergyEnergy Efficiency
How much do Customer Service & Support jobs in New Jersey pay?
Based on 2096 listings with disclosed salaries, most customer service & support jobs in New Jersey pay between $50k–$110k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in New Jersey right now?
There are currently 15,702 open customer service & support positions in New Jersey listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New Jersey?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Starbucks, The TJX Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New Jersey?
Yes — 806 of the 15702 open customer service & support positions offer remote or hybrid work (371 remote, 435 hybrid).
How do I apply for Customer Service & Support jobs in New Jersey?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in New Jersey