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The Loan Sales Specialist manages the loan life cycle, including collections and presenting tailored financial solutions to customers. They are responsible for educating customers on loan terms and optional insurance products while maintaining compliance with regulations.
Requirements
Candidates must have a High School Diploma or GED. Previous experience in sales, collections, or customer service is preferred, and bilingual skills in Spanish are considered an asset.
Full job description
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
High School Diploma or GED
Preferred:
Sales, Collections or Customer Service experience
Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days’ vacation per year, prorated based on start date)
Paid sick leave as determined by state or local ordinance (prorated based on start date)
11 Paid holidays (4 floating holidays, prorated based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
Our mission is to improve the financial well-being of hardworking Americans.
Industry
Financial Services
Company size
10,001+ employees
Founded
1912
Headquarters
Baltimore , MD
LinkedIn followers
36,837
Total funding
$2.9B
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. We look beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans and auto loans, credit cards and financial wellness products like Trim and Credit Worthy by OneMain Financial® help people borrow better and work toward a brighter future.
In our 1,300+ branches and across the U.S., join almost 9,000 team members helping millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures, extending household budgets or something else people might need. Together, we meet customers where they want to be — in person, by phone and online.
Find your place in our Most Loved Workplace with a recognized focus on supporting Volunteerism, Diversity and Veterans. Every day, be part of our mission-driven culture committed to inclusion and respect, career growth and impacting the communities where we live and work. There’s never been a better time to shine with OneMain.
Loans offered by OneMain Financial Group, LLC (NMLS# 1339418 – nmlsconsumeraccess.org; onemainfinancial.com/legal/disclosures.
Offices: Baltimore , MD, US · 601 N.W. Second Street, Evansville, Indiana 47708, US · Tempe, AZ, US · Fort Worth, TX, US · Irving, TX, US
How much do Customer Service & Support jobs in Michigan pay?
Based on 1142 listings with disclosed salaries, most customer service & support jobs in Michigan pay between $48k–$105k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Michigan right now?
There are currently 19,827 open customer service & support positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Michigan?
Companies currently hiring include Domino's, Meijer, Kroger, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Michigan?
Yes — 938 of the 19827 open customer service & support positions offer remote or hybrid work (381 remote, 557 hybrid).
How do I apply for Customer Service & Support jobs in Michigan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Michigan