Muskegon, Michigan, United States · On-site
Responsibilities: • Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. • In compliance with Sta…
Skills: Customer service, Clerical support, Health screening, Data entry, Blood pressure monitoring
Novi, Michigan, United States · On-site
The Loaner Coordinator provides excellent customer service by fulfilling loaner requests from clients and the Sales team. The position will work with a team of individuals to exceed customer expectations. Essential Dutie…
Skills: Customer service, Inventory management, Shipment coordination, Documentation, Troubleshooting
Kent County, Michigan, United States · On-site
$25/hr–$31/hr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Active Listening, Business Acumen, Customer Focus, Oral Communications, Problem Solving
Brighton, Michigan, United States · Hybrid
Who We Are At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their ris…
Skills: Customer service, Account management, Risk management, Insurance brokerage, Communication
Michigan, United States · Remote OK
Job Description Field Work Arrangement: This is a field-based position that requires up to 75% travel to dealerships within the assigned territory on a recurring basis. The selected candidate must currently reside within…
Skills: Sales management, Relationship management, Data analysis, Strategic business planning, Customer satisfaction index
New Baltimore, Michigan, United States · On-site
Overview PURPOSE STATEMENT: Clinical professional is responsible for facilitating admissions, clinical intake assessments, and utilization review processes to assure continuity for the most appropriate level of care fo…
Skills: Clinical intake, Utilization review, Benefit eligibility, Therapeutic relationships, Crisis intervention
Jackson, Michigan, United States · Hybrid
Description Summary: A Relationship Banker plays a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactivel…
Skills: Customer Service, Sales, Banking, Financial Services, Relationship Management
Chesterfield Township, Michigan, United States · On-site
PURPOSE STATEMENT: Clinical professional is responsible for facilitating admissions, clinical intake assessments, and utilization review processes to assure continuity for the most appropriate level of care for patient…
Skills: Clinical intake, Utilization review, Benefit eligibility, Therapeutic relationships, Milieu management
Houghton, Michigan, United States · On-site
Michigan Technological University is an R1 technological research university founded in 1885 in Houghton. Our rural campus is situated just miles from Lake Superior in Michigan's scenic Upper Peninsula and is home to nea…
Skills: Administrative support, Customer service, Financial transactions, Payroll processing, Data entry
Houghton, Michigan, United States · On-site
Michigan Technological University is an R1 technological research university founded in 1885 in Houghton. Our rural campus is situated just miles from Lake Superior in Michigan's scenic Upper Peninsula and is home to nea…
Skills: Food preparation, Customer service, Inventory management, Cashier duties, Equipment operation
Petoskey, Michigan, United States · On-site
$15/hr–$17/hr
Pay: $16 per hour + $1/hr night premium for total hourly rate of $17/per hour -Full-time; 40 hours/ week -9:00pm-5:30am -MUST HAVE OPEN AVAILABILITY INCLUDING WEEKEND AVAILABILITY Do you have experience working as a rese…
Skills: Merchandising, Stocking, Product rotation, Display setup, Planogram implementation
Royal Oak, Michigan, United States · On-site
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…
Skills: Organization, Attention to detail, Communication skills, Listening skills, Customer service
Kalamazoo, Michigan, United States · On-site
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for…
Skills: Customer service, Retail sales, Merchandising, Inventory management, Basic arithmetic
Dundee, Michigan, United States · On-site
POSITION SUMMARY: The Greeter performs various Customer Service activities, to include greeting all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to custom…
Skills: Customer service, Communication, Organization, Attention to detail, Adaptability
Kent City, Michigan, United States · On-site
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store operations, Customer service, Team development, Merchandising, Inventory management
Fenton, Michigan, United States · On-site
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain net…
Skills: Produce preparation, Merchandising, Inventory rotation, Customer service, Suggestive selling
Oscoda, Michigan, United States · On-site
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain net…
Skills: Food preparation, Food safety, Merchandising, Inventory management, Customer service
Oscoda, Michigan, United States · On-site
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain net…
Skills: Inventory management, Leadership, Retail operations, Bookkeeping, Communication
Byron Township, Michigan, United States · On-site
Client Service Representative Location: Byron Center, MI Schedule: Full Time | Overnights | 7pm-7am, 3 days per week | Rotating Weekends and Holidays Compensation: $17/hr | + $3/hr Overnight Shift Differential from 10pm-…
Skills: Veterinary reception, Triage, Client advocacy, Critical thinking, Communication skills
Grand Rapids, Michigan, United States · On-site
Client Service Representative Location: Grand Rapids, MI Schedule: Full Time | Mid-Shift | 2pm-2am, 3 days per week | Rotating Weekends and Holidays Compensation: $17/hr | + $3/hr Overnight Shift Differential from 10pm-7…
Skills: Client service, Veterinary reception, Triage, Medical records management, Communication skills
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The receptionist is responsible for greeting donors, verifying their suitability for plasma donation, and conducting health screening procedures such as blood pressure and finger stick tests. They also ensure accurate data entry into the electronic management system and maintain a clean, safe, and professional environment.
Candidates must have a high school diploma or equivalent and at least three months of experience in a clerical or customer service role, preferably in a healthcare setting. Proficiency in basic math calculations and the ability to follow strict standard operating procedures are required.
Responsibilities:
• Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
• In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels.
• Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.
• May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
• May answer the telephone and answer callers question or transfer call to appropriate staff member.
• Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.
• Alerts Group Leader or Supervisor of donor flow issues.
• Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
• Understands the policies and procedures associated with hyper immune programs at the center if applicable.
• Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
• Maintains confidentiality of all personnel, donor and center information.
• May be cross-trained in other areas to meet the needs of the business.
• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
• Perform other job-related duties as assigned.
Qualifications:
• High school diploma or equivalent required
• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience
• Must be able to perform basic math calculations
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
CSL Plasma operates one of the world’s largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people.
Learn more about CSL Plasma here https://www.cslplasma.com/ and CSL, CSL Behring, CSL Seqirus and CSL Vifor here https://www.csl.com/.
Learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor here at https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.
For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
To learn more visit https://www.csl.com/careers/inclusion-and-belonging
CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.
CSL is a leading global biopharma company with a dynamic portfolio of lifesaving medicines, including those that treat haemophilia and immune deficiencies, vaccines to prevent influenza, and therapies in iron deficiency, dialysis and nephrology. Since our start in 1916, we have been driven by our promise to save lives using the latest technologies. Today, CSL – including our businesses, CSL Behring, CSL Seqirus, and CSL Vifor – provides lifesaving products to patients in more than 100 countries and employs 29,000+ people. Our unique combination of commercial strength, R&D focus and operational excellence enables us to identify, develop and deliver innovations so our patients can live life to the fullest. See our community guidelines: https://bit.ly/3Bs17Ra
Offices: 655 Elizabeth St, Melbourne, Victoria 3000, AU · 1020 1st Ave, King of Prussia, PA 19406, US
Based on 1081 listings with disclosed salaries, most customer service & support jobs in Michigan pay between $46k–$103k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 19,021 open customer service & support positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Meijer, Kroger, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Yes — 880 of the 19021 open customer service & support positions offer remote or hybrid work (370 remote, 510 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
