Duties/Responsibilities: • Log, process, and prioritize help desk issues • Diagnose, troubleshoot, research, and solve hardware, software, and telecommunication issues. • Provide exceptional customer service in person, v…
Skills: Help Desk Support, Hardware Troubleshooting, Software Configuration, Customer Service, User Onboarding
Job Title: Customer Service Specialist Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight int…
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encourage…
Neil Huffman Automotive Group is looking for an Experienced Express Service Advisor at our Honda of Clarksville dealership. Duties and Responsibilities: Maintain Customer Satisfaction Index rating at least comparable to …
Skills: Customer Service, Vehicle Maintenance Knowledge, Scheduling, Estimation, Communication Skills
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Job DetailsLevel: EntryJob Location: Lafayette Fitness LLC - Lafayette, IN 47905Position Type: Part TimeJob Shift: See Job DescriptionJob Summary The Member Services Representative (MSR) is responsible for creating a pos…
Skills: Customer Service, Problem Solving, Communication, Computer Proficiency, Facility Maintenance
Your career grows here. At Echo Electric, a brand owned by Sonepar, we are a leader in electrical distribution. Echo Electric represents over $1.2 billion in sales covering Illinois, Indiana, Iowa, Kansas, Kentucky, Miss…
Skills: Safe Driving, Forklift Operation, Warehouse Management, Order Picking, Packing
Job DetailsJob Location: Connollys Southgate - Fort Wayne, IN 46807Job Category: Connolly's Hardware & RentalConnolly's Do It Best, a Nation’s Best Holdings, LLC company, is seeking candidates for our Cashier posit…
Job DetailsJob Location: Connollys Southgate - Fort Wayne, IN 46807Job Category: Connolly's Hardware & RentalConnolly's Do It Best, a Nation’s Best Holdings, LLC company, is seeking candidates for our Cashier posit…
Front of House Team Member - Must be 18 years of age or older
Indianapolis, Indiana, United States · On-site
Entry level
Overview At Piada Italian Street food we are passionate about food and hospitality. A leader in the fast casual movement, Piada combines fresh, modern Italian cuisine, in a delicious made to order format featuring tossed…
Skills: Customer Service, Food Preparation, Hospitality, Order Processing, Sanitation Procedures
Requisition Number: 231587 Job Description Are you ready to launch your career in sales and be another reason Cintas, a growing Fortune 500 company, has been named to both FORTUNE’s World’s Most Admired Companies and Sel…
Make BIG Money at Menards! Extra $3 per hour on Sat/Sun Store Discount Profit Sharing Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! Flexible Scheduling Medical Insurance and Dental Plans On-t…
Skills: Customer Service, Team Leadership, Team Development, Retail Management, Goal Orientation
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
associate degree, bachelor degree
Posted 11d ago
~40 hrs/week
Responsibilities
The role involves logging and resolving hardware, software, and telecommunication issues while providing exceptional technical support to end users. Responsibilities include managing user onboarding/offboarding, maintaining mobile devices via MDM, and coordinating with vendors.
Requirements
Candidates should have an associate's degree in a computer-related field and one to five years of experience in an end-user facing troubleshooting role. Proficiency in Windows, Microsoft Office 365, and basic networking skills is required.
Full job description
Duties/Responsibilities:
•Log, process, and prioritize help desk issues •Diagnose, troubleshoot, research, and solve hardware, software, and telecommunication issues. •Provide exceptional customer service in person, via phone, and email. •Offer technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware and software. •Train end users and write instructions/documentation as necessary •New user onboarding and terminated user offboarding •Repairing/replacing damaged and outdated hardware and mobile devices. •Installing software updates and patches. •Coordinate with vendors as needed to assist with support activities. •Mobile device management using MDM tools. •Occasional travel to remote offices •Follow up with users to ensure full resolution of issues.
Required Skills/Abilities:
•Support a variety of users with divergent needs and skill levels •Ability to work independently, as part of a project team,orcollaboratively to make necessary decisions and respond to emergencies effectively •Communicate technical and complex information in verbal and written form. •Identify trends and make suggestions for technical modifications to resolve existing and future problems.
Education/Qualifications:
•Associate’s degree in computer-related discipline; bachelor's degree preferred •One to fiveyears’ experiencein an end-user facing role in a trouble shooting capacity •Experience supporting remote users distributed over several locations (preferred)
•Prolonged periods of sitting while working at a computer station •Frequent use of a computer, keyboard, mouse, and telephone •Frequent standing, walking, bending, stooping, kneeling, and reaching to install, troubleshoot, or maintain computer equipment. •Lifting and moving computing hardware weighing up to 40 pounds
This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Responsibilities and duties may be subject to change based on organizational needs and priorities
Related keywords
IT Systems SupportHelp DeskWindows 10Windows 11Microsoft Office 365AutodeskMDMTCP/IPDHCPDNSVPNUnifiMerakiHardware RepairSoftware PatchingTechnical Support
Edwards Electrical & Mechanical has been providing Electrical & Mechanical Service and Construction solutions since 1968. Edwards Electrical & Mechanical is a merit shop employer, providing a wide range of HVAC, and electrical construction related services to institutional, industrial and commercial customers.We offer heating, ventilation and air conditioning services, refrigeration, electrical, sheet metal, process piping, facility controls, plumbing and certified welding.
Offices: 2350 N Shadeland Ave, Indianapolis, Indiana, US
ElectricalPlumbingRefrigerationControlsHVAC/MechanicalMetal FabricationConstructionand Glycol BlendingFacilities Support ServicesMachinery Manufacturing
How much do Customer Service & Support jobs in Indiana pay?
Based on 1161 listings with disclosed salaries, most customer service & support jobs in Indiana pay between $45k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Indiana right now?
There are currently 16,706 open customer service & support positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Indiana?
Companies currently hiring include Domino's, CVS Health, Great Clips Inc., Lowe's Companies, Inc., Meijer, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Indiana?
Yes — 782 of the 16706 open customer service & support positions offer remote or hybrid work (384 remote, 398 hybrid).
How do I apply for Customer Service & Support jobs in Indiana?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Indiana