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$16/hr–$23/hr
Part-time
high school
Health care, Retirement savings, Paid time off, Vacation, Employee discounts, Bonus
Posted 9d ago
Apply by Sep 30
~40 hrs/week
Responsibilities
The role involves providing exceptional patient experiences by assisting with eyewear selection and managing the point-of-sale process. Responsibilities also include maintaining store inventory, educating patients on products, and achieving sales goals.
Requirements
Candidates must have a high school diploma or equivalent and possess strong customer service and basic math skills. Proficiency with technology and effective communication abilities are also required for this position.
At Eye Boutique, we believe everyone deserves a view for life. We are committed to creating spectacular experiences for both our customers and our team members. As one of the largest locally operated optical providers in the Midwest, we are proud to deliver outstanding patient care while offering the latest in optical technology. We know our continued growth and success are driven by our people, whose dedication makes a meaningful difference every day.
Our stores are fast-paced and energetic, with motivating teams and meaningful work that will make you feel good about coming to work every day. Eye Boutique is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
JOB DESCRIPTION
GENERAL FUNCTION
This role supports the practice by ensuring unsurpassed patient experiences when selecting eyewear or other products. This role supports establishing the practice as the premier destination for all vision needs within the community.
MAJOR DUTIES AND RESPONSIBILITIES
Greets all patients with a warm welcome. Shows urgency in providing service to patients and satisfying their needs.
Explores the needs and priorities of patients and links to practice offerings, including eye exam.
Attentive to details, asks clarifying questions, and consults with Optician as needed.
Demonstrates superior product knowledge; accurately describes the features and benefits of all products using the appropriate tools.
Anticipates problems; explores underlying reasons for issues; strives to develop long-term solutions.
Possesses the ability to multi-task and demonstrates the ability to prioritize and manage time with competing priorities.
Custom fits glasses and precisely places prescription in lenses.
Commits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals. Genuinely expresses gratitude and thanks the patient.
Strives to achieve exceptional results on goals and competencies.
Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, following operational processes and standards.
Presents, celebrates and educates at product pick-up.
Takes pride in the appearance of the practice and shows initiative to keep displays and inventory clean, attractive, and organized. Secures all company assets under one’s control.
Informs management of potential safety opportunities.
Adhere to attendance and daily time keeping requirements.
Adhere to all company policies and procedures.
Sell on your feet 80%-100% of the time.
Consistently maintains proper dress code.
Perform other duties as assigned by Practice Manager or as business needs.
BASIC QUALIFICATIONS
High School graduate or equivalent
Strong customer service skills
Strong basic math skills
Effective selling skills
Familiarity with technology, such as point-of-sale, patient record systems, or other software applications
Embraces new technology and change
Strong communicator and listener
PREFERRED QUALIFICATIONS
Eyecare experience
Sales experience
Pay Range: 16.83 - 23.55
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [email protected].
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of advanced vision care products, eyewear and med-tech solutions. Our Mission is to help people around the world to see more and be more by addressing their evolving vision needs, personal style aspirations and desire to feel more connected to the world around them.
We are home to the most innovative lens technologies, including Varilux, Stellest and Transitions, iconic brands such as Ray-Ban, Oakley and Supreme, the most desired luxury licensed brands and world-class retailers including Sunglass Hut, LensCrafters, Vision Express and Apollo. Backed by robust R&D investments, distinctive capabilities and a top-quality asset portfolio, we drive innovation across categories, from cutting edge medical instruments and solutions for eye health to category-defining smart glasses, all of which push the boundaries of the industry and reimagine the eyes as a gateway to new possibilities.
With over 200,000 employees across 150 countries, 600 operations facilities, serving 300,000 eye care professionals and operating 18,000 stores, the Group generated consolidated revenue of Euro 26.5 billion in 2024. Our OneSight EssilorLuxottica Foundation has given access to sustainable vision care to nearly 1 billion people in underserved communities.
Our ambition is clear. We are building a platform where the eyes are the gateway to new possibilities – bridging the gap between the digital world and human experience.
At EssilorLuxottica, we are Empowering Humans.
Offices: 1-6, Rue Paul Cézanne, Paris, FR · Piazzale Luigi Cadorna, 3, Milan, IT
How much do Customer Service & Support jobs in Illinois pay?
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